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    Zales Jewelry Outlet

    3.3 (3 reviews)

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    Gennaro Jewelers

    Gennaro Jewelers

    4.7
    (259 reviews)
    46.2 mi
    $$
    Established in 1923
    Certified professionals

    Gary and his staff came highly recommended. My wife's engagement ring needed to be repaired. Her…read morering never left our sight and the repair was completed in a matter of minutes. The ring looks as great now as it did the day I bought it for her 25 years ago! !Everyone there is very nice and knowledgeable. I will make my future jewelry purchases there ! Joe

    I had a very disappointing experience with this business. I initially brought in two rings, one for…read morereshaping and another for a diamond replacement and repair. The ring that was repaired was significantly over-polished, and I was given a replacement diamond that did not match the quality or grade of the existing diamonds in the ring, which was visibly noticeable. I returned to the store, where I was told the diamond grade and gold weight had not been recorded, though they acknowledged the over-polishing issue and diamond grade issue. I was then informed that a casting would be ordered so my original diamonds could be reset due to the over-polishing. However, when I returned, I was told the casting could not accommodate my diamonds because they were different sizes--meaning the stone measurements were not taken before the casting was ordered. At that point, I was told a fully custom ring would need to be made to fit my diamonds, which made me very hesitant. Eventually, the custom ring was completed, but I was not satisfied with the result. The color of the gold appeared different, and I was never informed that the original ring's weight had not been documented. I later called to confirm whether the ring was solid gold and was told it was. However, only a few months after receiving the new ring, it has significantly bent. My previous ring lasted 6-7 years without any structural issues, so this level of bending so quickly is very concerning. Overall, what started as a repair issue turned into an ongoing problem with communication, quality, and craftsmanship. I am very disappointed with the final result and the overall experience.

    Photos
    Jeweler resetting my ring in front of me while I waited
    Jeweler resetting my ring in front of me while I waited
    While You Wait and Watch...Your Diamonds Never Leave Your Sight.
    While You Wait and Watch...Your Diamonds Never Leave Your Sight.
    Gennaro Jewelers

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    Argyle Jewelers

    Argyle Jewelers

    4.8
    (52 reviews)
    35.6 mi
    $$$

    Joe is the most knowledgeable, pleasant, patient and honest jeweler around!…read more I came in yesterday to have repaired an older beloved necklace, but when he really examined it, there were several more parts that were cracked and would need rebuilding. It was going to be an expensive repair, which I had not anticipated. He made a suggestion to take all the diamonds out and scrap the rest of the necklace, which has significant gold weight, so I did just that! I picked out a diamond eternity band that I've had my eye at Argyle for about two years and with the high price of gold, I got the new ring in trade plus cash too! I went back again today, after he took out all the diamonds, and he spent nearly an hour with me to make 2 perfectly matching stacking diamond eternity bands to go on either side of the ring that I purchased the day before. And even though he has a very active business to run, we sat and chatted for several more minutes about our daughters and similar circumstances. A very pleasant experience. I can't wait to get my new rings!

    Couldn't recommend more! Have bought several pieces here and have always had a great experience…read more Recently went in looking to sell some gold, staff is very knowledgeable and offer some of the fairest and honest prices around. I've tried various jewelers closer to home and have not had the same experience elsewhere totally worth the trip. Owners are also a pleasure to work with, I've never felt pressured but rather met with honesty and transparency in both selling and buying. 10/10 would recommend

    Photos
    Beautiful Jewelry
    Beautiful Jewelry
    2 carat Marquise cut diamond engagement ring created by Argyle Jewelers
    2 carat Marquise cut diamond engagement ring created by Argyle Jewelers
    Engagement ring and wedding bands made for customer!

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    Engagement ring and wedding bands made for customer!

    Zales Jewelry Outlet - jewelry - Updated June 2026

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