I have been a customer of Zap Pest Control for well over ten years and always had good service when Clayton was my technician. When he was no longer available, his replacement was not good at taking care of spider webs. When I called and requested a different technician and also wanted an appointment made in advance so the inside of my garage and inside of my house could be treated (annually) while I was at home, I never received a return call. It's been over two months, and I have called the local office as well as the corporate office at least four times. I finally had one appointment scheduled by the corporate office, and that very same morning received a call from the local office stating they would not be fulfilling that service appointment. NO reason why. NO alternative appointment made. Haven't heard anything from the company. To me, after being a loyal customer for so long, I am suspect about the stability of this company. Obviously, I would not recommend them to any potential customer. I think perhaps they want to raise their prices and are attempting to get rid of loyal customers who have a contract a a lower price. Shameful business practice. Go elsewhere! read more