I try to give them multiple chances I haven't been in months I went today early because I was hoping maybe the morning crew would be better WRONG IDK what they do different when making there food but the chicken strips are never cooked properly very greasy with bland breading this is definitely my last time eating at this location read more

If I could give less than 1 star, I would. Every single time we order from this zaxbys, it's wrong. The food is good, but the takeout box always looks like someone shook it to death. They forget our sauces, forget silverware, etc. Tonight, they straight up forgot my kid's chicken strips. Nothing but fries in the box. Ugh. So disappointing!!! read more

don't walk, RUN. This place is criminally bad. food is always wrong. long wait times.

The absolute worst Zaxby's there is. Slow, constantly in the drive thru and when you try to go inside they have a sign on the door that says drive thru only. It's 1pm, lunch time. read more

Every single time we come to this location, something is missing or wrong. Salads without chicken, chicken without sauce, or items just not there. I've been standing here now for about 20 minutes waiting on food and when I asked about it, was told that it was "accidentally" bumped off of the screen. There have been multiple people walking in from the drive through with incorrect orders as well. This place is run by nothing but teenagers and another girl with purple hair (nothing wrong with that, just a a description of her), that's been walking around slamming things on the counter. I really like Zaxby's food, but this location has gone so far down hill, I don't know if there's any coming back up. Management really needs to get a hold on the staff here and make some decisions. read more

My Cobb salad was good despite the fact that it was missing the bacon and cucumbers! And I was only given half of my toast!! Oh wait, the other half of my toast was on the second salad I ordered! For the price they charge they could at least make sure it's fixed correctly. read more

Zaby's is always a good choice when on the road to stop into. If you haven't tried one of the salads give them a try. The strips are a hit

Absolute worst Zaxby's I've ever been to. I've been waiting 1 hour in the drive through just to be told when you get to the mic that they are out of chicken or large cups or sauce. Also when you finally get to the window they will tell you to pull into a parking spot and wait longer. Just awful ran place!!! read more

Fast is not part of this food chain. 5:30 pm Sunday parking lot empty and probably 6 cars ahead of me, sat in line for 25 minutes just to order. If it wasn't raining I would have went in as it was empty inside. Would have left if wasn't grabbing for someone else. I just don't understand food your fry or microwave taking this long? Definitely don't come here. Watched 4 people get out of line so they are just willing to lose business because they can't understand the fast food concept read more

The fried white cheddar bites have gotten worse over the years, cold, tiny scraps tough cheddar. I was hopeful to try the boneless wings today, never again will I eat at this restaurant, the "wings" were tiny pieces of left over chicken that was probably battered 4 or 5 times as the shell of the fried wings were thicker than the actual chicken. I got the BBQ sauce with it, imagine if you took a bottle of BBQ sauce from the grocery store and drenched the skimpy "wings" and the bottom of the plastic takeout container. read more

This place needs help! Saturday night with almost no one in the place. I should have taken that as a hint. Floor dirty. Employee gloves on the sidewalk in front of the door! Came in for the Asian salad - said they were out. We were served quickly but my Kickin Chicken sandwich was an absolute mess! It was like they had dipped the bread in the sauce. It was so soggy you could not pick it up. The bottom of the tray was filled with sauce. The chicken on the sandwich was tough. Ice machine broken, floor dirty.... too many things wrong. This place will close if they do n't get it under control. read more

Well as chicken restaurants go in lake Wylie there are only two Zaxby's used to be my favorites, as of today I will no longer go to Zaxby's unfortunately running out of chicken and a chicken restaurant is just sad. read more

Unfortunately low quality food. Cold boneless chicken wings. Several drinks empty at the dispenser. My first clue should have been noticing the empty "restaurant" at 8 p.m. This place is good for kids, at best or perhaps homeless people. For $15, my food should be at least hot. read more

Zaxbys - Fast Food Near Me - Clover, South Carolina

I wish I didn't have to give this place even one star. Their terrible customer service predates COVID. They have very long drive-thru lines every day. So they aren't hurting for money. They need to hire more people to speed up the drive thru during lunchtime. They also need at least two people at the counter, preferably one that knows what he/she is doing. The one person there now has no idea how to handle managing the counter. They really need to get their act together. read more

Went to the Zaxbys in Lake wylie. Went through the drive thru, it wasn't busy. Ordered two Asian Zinsation salads, thats about 21 dollars. Unpacked the salads at home, there wasn't any fried chicken in the salad. Learned my lesson, last time in this joint. read more

Sunday, January 22, 2023 yup just yesterday. I was 3rd in line 40 minutes later, I was committed so stayed in that line. Get to speaker to place order, crickets, not even I'll be right with you, 3 minutes later can I take your order from a very unhappy teammate. I place my order, look back line wrapped around building. I ordered a soft drink light ice, a chicken sandwich meal NO SAUCE "how simple" the very unhappy young man hands me a drink half full. I hand it back and ask for him to fill it up. Unhappy man hands me the food no smile, no comeback and see us, no, I'm so sorry for you extraordinary wait, and not even a goodbye. the order is completely wrong, I go inside to return and again waited. A very nice young man smiled and refunded me my money. I could tell he was quitting his job the minute his shift was over, unless he quit after I left that's a huge possibility. Get a manager, train your team, put a pleasant employee to take the drive-through orders, and please get these young people some help, a professional manager, and make their environment more pleasurable to work in. A very large man was in the back yelling at the young people, I don't know why they would ever show up to work there! When your restaurant closes down you'll know why. Your reviews Suck, I'll never be back in 2023, I'll wait till2024 and give it a try then. I went next door to McDonald's they smile there steal some of their employees! Go to the restaurant where they are trained to say my pleasure, and smile, steal their employees. Geeze you're welcome! read more

I literally just wasted $30 on a family 30 boneless wings meal. I should have known when I realized they only have a 91 sanitation score. The wings were flavorless and nothing more than breading with a little chicken. Fries were limp and Texas toast was soggy. We threw away more than we ate. First and last time I will go there. read more

Went in tonight about 8 to place a to go order. We were the only ones walking in at the time and it took a while to for anyone to even greet us even though we made eye contact with 2 employees as we walked in. The girl helping us up asked us if this was for here or to go and when we said to go she rolled her eyes. Then slams each drink cup, as we order them, on the counter. Of course we needed 3 sweet teas and they were out on the floor, again we are the only ones in the restaurant, and when we took the cups to her to fill, again rolled her eyes. So when we get home to eat, we tried our salad first, and it tasted like cigarette smoke. How can a salad taste like cigarette smoke?? Had to throw it out. Thank goodness the rest of the food was good. But because of the attitude we got and the disgusting salad we will NOT be back to this Zaxby's. It's a shame because it's less than 2 miles down the road but we are willing to travel for better service and food! read more

Could be so much better. Drinks from machine tasted like metal. Tomatoes on salad were previously frozen and mushy. Told no knives for cutting up salad. Won't waste my time here again. read more

Horrible customer service, the couple times I've been waited 20-50 extra minutes for food for no reason there was plenty of workers and half of them were standing around there's always something missing usually a whole meal place sucks ass read more

there was a girl at the window at 9:05 pm on 8/17. she was so sweet and was one of the only ones working. even though it was hectic and stressful she was so polite and made me laugh. so thank you to whoever that was!! read more

This place is right down the street from my office so its convenient to just pop in through the drive through real quick. Staff is always friendly. I always get the house grilled chicken salad with lite ranch dressing its one of the lowest calorie meals there. Its an okay salad not super fresh but for $7 you get what you pay for. They have great ice tea! I did get the fried chicken sandwich once because I was hung-over and in need of some grease that was pretty good but a lot of calories. For a quick bite to eat and trying to keep it healthier than grabbing McDonalds id say go for it but don't expect to be wowed take it for what its worth. read more

Good food and quality selections...staff is friendly some of the time and other times the cashiers seem stale and/or upset.

Waited 35 minutes to get my food today, got home and no sauce for 20 chicken fingers. Clearly nobody there cared at all about the quality of the service. Can't think of a reason to ever go back to this particular Zaxbys. read more

one of the workers said "fuck you" to me and my friend after we had waited on our drink for 5 minutes. they were also all out of ranch and zaxbys sauce. i did not enjoy this type of behavior after i had just gotten rid of leeches. do NOT eat from this resterant. they also put weed in their chicken. read more

The restaurants online ordering app is one of the better ones out there but their curbside pickup, making you go through the drive-thru where others are just placing orders, is one of the worst out there. Ordering from home, paying in advance, then arriving at the location and sitting in line of 20 cars is not what I consider curbside pickup. I'm going to stop ordering from here until they figure out a better way to do that. read more

I'm from dc where we have the Zaxby's commercials however no Zaxby's within driving distance. So I was super excited when I was visiting friends in Charlotte and there was an Zaxby's 8 mins away. We arrive the ordering process was fast and easy. However this two young at the drive thru... DRY DRY DRY DRY DRY DRY DRY DRY DRY. I handed her my car to pay she slabs the window close hands me my card back I said thank you so let's be window slab AGAIN. another young lady hands me my food no thank smile anything... slabs window.. at this point I'm not even confidant that my order is correct so I check the bag everywhere was I order I wanted BBQ sauce so the 1st young lady opens the window. I ask for the BBQ sauce and goes to get the sauce I say thank you... you gives a smirk and closes the window... Food hot and ready... SERVICE I won't be spending my coin there again. read more

Good food but I called in an order yesterday for pickup today at 4:30. Got here to pick up at 4:25, couldn't find the orders. Still not ready 15 minutes later. read more

Loud, loud, loud! Must we be assaulted with loud music every where we go? Not a quiet spot in the whole restaurant. We had to sit in the car to eat. Food is mediocre, service is friendly, and the place is clean. If they would turn the music down to where you could hear yourself speak we might return. read more

Never again. Slimy Cajun sandwich & soggy fries. 25 cents for ranch. The sandwich combo & a large strip combo $18! Never again. The wife & kid love the place but I will never eat there again. read more

Zaxbys - Worst Cajun chicken sandwich ever. It & a big strip meal $17! That was my last time eating there. Slimy sandwich & soggy fries. - Fast Food Near Me - Clover, South Carolina

One of the managers at this location named Josh refused to serve me because I called in an order at around 9:45pm when the store closes at 10:00pm. He proceeded to say that he just will not make my food. I feel deeply disrespected and offended from his horrible customer service. I will never be visiting this Zaxby's location and neither will my family or friends. Very disappointed read more

The drive through service is fairly quick, and easy to get in and out. The inside is not the cleanest, but the food is always good!

Where is the management at this store? Do these ratings just go into the ozone, because it appears mngt just doesn't care. Four times we have come during late afternoon/evening in the past 2 months. Teens "working" are typically joking around, don't pay attention while we stood in front of check out counter for several minutes. Then, "Oh, were you helped already?" Really? Someone should be assigned to stand at register if they can't pay attention. Zensation is advertised on tv so we called to ask if they had it. The employee on phone said they would have it in a couple days. We went in and got one and it was different than every other year's we have had. We called ahead the next visit to see if they had it and the employee said they were out of the asian slaw. The following week arrived in person and ordered asian salad and they said they were out of every salad. We are done with this particular restaurant. read more

This place has went downhill. Waited over 30 min for my food and what was supposed to be Hot was already Cold. read more

They must have children organizing their driveway operation. They need to look to chick fil a as an example to follow. Please have zaxby's managers go to chick fil a to observe a correct customer service. read more

Super long wait times at the window, from the time I got in line three cars in front of me till the time I got to the window was almost 15 minutes, staff is rude I will not be back for this location read more

The drive thru is the worst service ever. Three time my order has been wrong. I give my order, it is repeated back to me correctly but when I leave I discover the order is wrong. Have talked with the manager and she is no manager. If I was the owner of the Lake Wylie franchise I would "clean house" and start all over!! Ronald H. read more

Horrible service. Been going for 6 years and today was not a great day. I drove there TWICE & they still messed up my order.

This is a example of some of the worst service I've ever had to deal with, for one they forgot my friends food even after going over the order multiple times, the drive through attendant was very careless and did not seem to care about the food that we recived, they made us wait for over 10 min to get our food which we found was either not prepared properly or just had a horriable taste. This is a failure at even attempting to run a restaurant. Dont expect me back at your "restaurant". read more

The food is great here and the service is met with satisfaction. I used to hate Zaxby's but this location changed my mind.