Order was incorrect and when I told them that they looked at me like *I* did something wrong. I had…read moreto request they fix it.

I went through the drive-thru last night, 12-18-23. I ordered an egg nog cheesecake shake. I…read moreactually got tongue tied when I said it and ended up saying it twice. The gentleman who took my order was pleasant, but he must've only heard egg nog. No cheesecake in my shake. Also, I noticed that there was back splash from someone else's soda on the lid of my cup. Probably accidental, but it could have been wiped off prior to handing me my cup.

With the number of terrible reviews, I am going to add my 2-cents because my experience wasn't near…read morethat bad. 1st, in case you're not familiar with Sonic, the menu is quite good, with a broad variety of items, especially in the drink category. We ordered in advance on the app, which may have saved us on the wait time. Our food was delivered as ordered and tasted fine. The server was polite. The relatively new Smashburger met my expectations, as did the onion rings & Blast drink. The facilities are kinda worn, like the place has been there a long time, but the ordering screens are modern and large. Gotta give a 4 on this visit!

All I order were two drinks. The service is incredibly slow. I went through the drive thru and sat…read morefor 15 minutes waiting! The line waiting behind me was 4 cars deep. I know they are short staffed but this is ridiculous!

We wanted to try out this place for a while and finally did. We were happy that their burgers were…read moregood. Love the chips as well as the french fries. They don't have onions rings, but I get the onion crisps on the side instead of on the burger. The drinks and the shakes a really good. The staff is nice also. Service is prompt. We'll definitely go back.

Was in Matthews and wanted to try a new spot, and honestly, I was a bit disappointed. The fries…read morewere definitely the highlight though, you really can't go wrong with the hand-cut fries. Crispy just how I like them. The cashier wasn't very friendly, but maybe they were just having a bad day. Still, if I tell you it's my first time there, I'd think that's an opportunity to explain the menu or how the burgers work. Instead, I just ended up saying, "Give me a bacon cheeseburger." Now, the young woman who brought out my food had great customer service, so again, maybe the cashier was just off that day. As for the burger itself, it was way too salty for my taste. They do have some pretty good juices that I think are made in-house, which was a plus. But overall, the prices didn't feel worth it to me. I honestly could've gone to Chili's, gotten a better burger and an appetizer, and still spent about $8 less. I probably won't be back unless someone convinces me I just caught them on a bad day.

We've dined here several times since their opening and are happy with the food, service, and…read morecleanliness which is no small feat considering how busy is this place. My wife loves their shrimp platter which is always hot and crispy along with the fries. And I think their smashed butter burger is seared perfectly and cradles well in the bun. Perfect for me! In the mood for casual dining that's prepared as you wait? Has my "Give 'em a Whirl" meter heading to Sun Valley for our next lunch. Go here!

This location stays busy, especially for dinner time. I had 3 complimentary coupons for their…read morechicken sandwiches. I used two of those coupons. I waited roughly around 10 minutes for them, but they were made picture perfect. The sandwiches were crispy, hot and super fresh. TIP: Their spicy chicken is really spicy. All of the staff was friendly and very knowledgeable of the menu items. The restaurant has inside and outside seating. The ambiance is cheerful and family oriented. Plenty of parking available and drive-thru as well.

This has to be the best surprise when it comes to food in this area. Today we went to try out The…read moreValley Grill in Indian Trail and I must say it did not disappoint one bit. We got the seasonal salmon and rice and couldn't finish because we had such a great helping of pita bread, salad and fixings before the main course. It was perfectly cooked with a tender interior. Our chef introduced us to fresh warm pita bread and a sample of lamb. Oh the lamb, the lamb, the lamb, yes I had to repeat it...amazing!!! We're coming back and we're bringing people next time. This has to be experienced by all. Thank you guys for such an amazing experience.

I ordered the lamb haneeth. The flavor was good, but the portion was shockingly small for $26. At…read morethat price point, at least be generous with the rice. The restaurant itself looks like a renovated 1990s pizza shop, not a high-end dining space, so the tiny, presentation-focused portions felt pretentious and out of place. I left still hungry. Wouldn't come back.

Food is always seasoned and hot. The workers are friendly and helpful. The wait time is usually not…read morebad, Sundays are the worst, when church turn out.

I heard about Hathaway's years ago and we just finished at the farmers market and my wife said, "Do…read moreyou want to go get a bucket of chicken and I remembered Hathaway's. We all got excited to have fired chicken and biscuits for Sunday lunch. As hungry as I was, my wife talked me out of the 18 piece dinner. We got 13 pieces with 8 biscuits and 3 sides- Mac n cheese, Cole slaw and potato salad. It took about 4 minutes for them to get our food together and we were out! The girl who handed me my food chased me down in the parking lot for the container of Mac n cheese: much appreciated! Headed back to the house on a short ride to enjoy our meal....... We enjoyed our first meal from Hathaways on the porch. Definitely will be my place when the family is craving "a bucket of chicken". Thanks.

Sucka to see bad reviews. We went today for the first time and my kids got chicken and they loved…read moreit. They told me that they don't want McDonald's ever again, they want Zaxby chicken. Good work guys.

I am a teacher at a middle school who placed an online curbside order at the Indian Trail, NC…read morelocation. It was timed so that we could pick up pizza at 11am at the Little Caesarss nearby. We paid for the food the night before, sceduled the pick-up for 10:45am the next day, and completed the vehicle information. The next morning my sister logged into the spot and waited in the car for 15 minutes. When she finally went into the store (mind you it was extremely early), she encountered four employees not doing anything. They were disinterested in her presence, and only one of them even asked if :this is for here or to go". She explained the order and the waiting in the car, to which he again asked "for here or to go". She explained again, and then he was like "oh it's right there". She had to get the food (which was sitting there the whole time - now 15 minutes colder), and walk it out to her own car. This made her late picking up the pizzas, late for the students' lunch period, and now arriving with all stone-cold food. I called that evening at 10pm to alert the manager about the situation and tell them about the experience. I encountered the (again) most disinterested "store manager" in history - Adonis. He took the information and then proceeded to make me feel as if I was calling to get something for nothing. Then he said "Well you said everything was fine, so what do you want from me?" To which I responded that everything was NOT fine, and that I had ordered $70 worth of food that was late, had a terrible customer service experience, delayed an entire school party, and provided my students with cold food which their parents had donated money for. Ridiculous, unacceptable, and disgusting customer experience.

Always great food and awesome service with smile, above the rest must go to !!!!! Better than other…read moreShowmars i been tooooo

I went there as I was in a hurry to get my car from servicing and I needed to grab some lunch on…read morethe way. I got the Greek salad with grilled chicken. It was fantastic. I always know that their chicken is going to taste fantastic. It is the great compliment to the salad and I love their Greek dressing. They were ready for me when I got there as I ordered it to go. The inside was clean and it looked like they had plenty of service staff to take care of customers.