Warning! This Zaxby's is notorious for incorrect orders. Personnel either neglects to give the requested salad dressing, correct flavored cookies, or removing a specific ingredient from one's order. Word to the wise; check your order! read more

OMG! I opened my chicken zalad in my kitchen after picking up from the drive thru and 3 fruit flies flew out of the box. How absolutely disgusting!!! I threw it out and swear I'll never go back! Someone get a health indpector out there! read more

Went today at 2 pm and the tables were dirty, the lines to get the soda were super long. And my salad took 30 minutes to be ready. I will not come back here. Service was too slow and the place was not clean. read more

Great food, good location, everybody is nice. One of my favorite locations.

I travel to Georgia often on business. I can say I feel sorry for those that give these guys anything better than 3 stars. Every business that I enter to eat in Georgia has disappointed me. It's not the business it's self, people around here are way too laid back and if it's not being made for them they have very little interest in the details such as wanting extra this or none of that. Customer service in this state is horrible. read more

Not a very good experience. Stood in line for about ten minutes and watched two people leave. After ordering it took about fifteen to twenty minutes to even get the food. After receiving the food , there was no chicken on my sandwich. After going up there they questioned whether I took it off? read more

I'm honestly very disappointed. I had ordered a grilled Cobb Zalad from this place and they did not even put any grilled chicken on the zalad. read more

I walk in and my shoes stuck to the floor, not in one spot everywhere I walked. Every table was sticky with crumbs everywhere. I will say the girl at the register was very nice. My food was good but, I had to get it to go because all of the tables were nasty. My family has been in the restaurant business for more than sixty years. I know this is jut a lack of cleanliness. read more

The manager was very friendly. That's about all I can say that's good about this location. After waiting for 15 min for a to go order I received the wrong order. I wasn't the only one. When I went to the counter to get it corrected there were 2 others with the wrong order. Half the counter staff was goofing around off to the side and I watched some of the kitchen staff have a debate about which container to put an order in. Have they never fried chicken or boxed up an order before? The manager did correct the order for me. And I received it after waiting another 15 minutes. read more

You can't go wrong with the chicken strip basket. Omg! Yum! Fast, friendly service. Clean restaurant. Love their chicken.

I've been to this location a couple times before, but this is the second salad I've gotten that I'm completely disappointed with, prompting this review. Management is definitely needed in the prep department as the portions are rediculously small, would barely make a side salad, missing items that should be in salad (no Bleu cheese in Blackened Bleu) and lettuce was soft and wilted. If you're looking for a salad, you're better off at the Wendy's across the street! Although this is at my home exit, I'll continue getting salads from the location near my office before I get on the Interstate after work, they know what they're doing at that location! read more

Double check your order! This place has gotten my order wrong at least 70% of the time for years. I would quit going if my kids didn't like their food so much. Last time I went they even messed up the order even when they tried to fix it. read more

I order from them often. For the most part the food is great. Once I got a salad that didn't look or taste fresh but that had only happened once. I just stick to the wings and things or chicken finger platter read more

Eh it's ok. Seemed expensive for what it was. Fries were horrible and I think they nickel and dime you too much. Each sauce packet is .25$

Chicken fingers: America's favorite finger food. It came to my attention some time ago that a rivalry exists between two of the South's top chicken finger chains: Raising Cane's and Zaxby's. Admittedly, I'm a huge fan of Cane's, so I was naturally curious as to how the two compare. Today, I had the chance to visit Zaxby's for the first time while visiting the Peachy state of Georgia. I have to say, and I promise this is an objective opinion, I was less than impressed. Because both chains boast their chicken fingers and original sauce, I simply ordered a kid's meal, hoping to let the food speak for itself. And speak, it did. Upon ordering, I was assigned a number, far less personable than asking for my name for the ticket, as Raising Cane's kindly does. I was given my kid's cup, far less sturdy than Cane's, and instinctively went for the sweet tea, which I instantly regretted. There was a bitter taste to the tea that my taste buds did not like. Instead I had a coke zero. Zaxby's Kid's Meal came with a package of Curious George fruit snacks, whereas Cane's supplies children with a Cane's themed activity, so the two almost canceled out in my book, although the fruit snacks, designed for children 10 and under, we're nearly impossible to open. The chicken, although very juicy on the inside, was overcooked on the outside and smelled it too, like the oil it was cooked in was way too hot. Raising Cane's takes care to make sure each of its tenders are a golden brown every time. The fries had a yummy seasoning similar to Lowry's seasoned salt, and were overall, good. Now to the Zax Sauce. It was certainly more peppery than Cane's Sauce, and wasn't terrible, but then I read the label. Not only is the sauce manufactured in bulk at a factory in Athens, GA and shipped to each Zaxby's location, but it does not require refrigeration at any point to due the preservatives added to it. The long list of ingredients conveniently listed on the label included the preservative (potassium sorbate), along with xanthan gum, calcium disodium EDTA to "protect flavor", and the hidden evil of modern food: high fructose corn syrup (plus regular corn syrup as well!). Cane's Sauce, on the other hand, is made fresh every morning, and though I cannot reveal each ingredient in it, I CAN assure you it does not contain corn syrup of any kind as well as any sort of thickener or preservative, and requires constant refrigeration to maintain quality and freshness. If you're wanting to buy either sauce in bulk and bring it home, I assure you that you can buy a 21oz. or 32oz. cup of Cane's Sauce that, with refrigeration, will keep for a month or two (though I use it up long before then!) whereas with Zaxby's it seems like you would have to buy a handful of Zax Sauce containers to quickly lose in the back of your pantry. As far as the menu goes, Zaxby's had a few hands up on Cane's. They offer a wider variety of combos to choose from, whereas Cane's just has 4, well 5 if you count the kiddos, and Zaxby's serves desserts and salads, two areas Cane's has not, and probably will not, cover. However, if you aren't familiar with Zaxby's lingo, the menu was confusing and not well explained. The lobby was very closed off, with the tables all being booths of various sizes pushed up against walls, including the ones in the middle of the floor. Also a disappointment in my opinion, was the state of the lobby. In the eyes of a customer, the floor was littered in crumbs and bits of trash and straw wrappers and looked as if it hadn't been swept all day, a little disconcerting considering I arrived close to 5pm. The doors and windows were covered in greasy fingerprints and kiddy handprints alike. The high chairs were pushed carelessly into a corner between the two sets of doors one had to pass through to get inside and were dirty; I would not want my children sitting in them. Overall, Zaxby's wasn't terrible, but I left unsatisfied and longing for fresh, quality Raising Cane's. read more

Called ahead on a busy night with a large and complicated order. Exactly correct and being plated up as I walked in. They also threw in the extra sauce I asked for at no cost. I'll agree with others, it's a touch expensive.. but whenever I am in the mood for Chicken. this is pretty high up my list. read more

We stopped there on our way to Helen, GA for a late lunch like 2:30PM on Tuesday, November 24, so a normal work day. A lot of people were in there awaiting their food which should have been a clue. We finally got up there and they charged me for stuff I did not order, but the manager was hiding and so I just said give me the food. The food was wrong. My husband's sandwich was not plain as ordered and he had to go up twice to finally get it right after the manager came out of hiding and then my nibbler was burned and some petrified thing and no sauce! My kids were given chicken fingers not nibblers for their kid's meals. They were out of ice in the whole place and sweet tea!!!!! I mean come on worst Zaxby's ever and it was dirty in there too!!!!!! read more