The food was just ok it's not a place that I would go back to anytime soon. The food was warm

Zee worst. No customers are here. Drive thru was slow. Food took FOREVER. When we get it, fries are cold, quesadilla is cold, salad has fried chicken instead of grilled. Won't be back. Place is also hot like the AC is broken. Two people walked in and I said "don't do it". read more

Zaxbys - Receipt - Fast Food Near Me - Greer, South Carolina

There isn't a zero star. This store is very hit or miss with customer service. They used to be pretty good, quick service and good food. Lately they seem to just want to move in slow motion. Stood in line today for 10 minutes with 5 teens in front of me and the staff seemed only interested in talking to them. Watched them correct several wrong orders before I left to an appointment without lunch. There is no excuse for this. read more

Look at how they gave me my Chicken Philly?! This place is awful. I don't know why I didn't go somewhere else. read more

Zaxbys - It was s'posed to be a Chicken Philly - Fast Food Near Me - Greer, South Carolina

Got drive thru on 7/16 around 6 pm (see receipt in pictures). When we got home, there were only 3 chicken fingers (there were supposed to be 6) and no coleslaw. I drove back and went inside. The manager called to the kitchen, "6 finger plate with slaw!". They handed me the new order (no cost) and I left. I decided to check the order in the car. There were only 5 fingers! How could they mess it up twice?! HOW HARD IS IT TO COUNT TO 6? Since overall we had our 6 fingers, I didn't go back in to complain. There was no apology. The person in front of me in line had walked in with a zaxbys bag, and was given another, so I suspect her order was wrong too. read more

Awful customer service. I ordered curbside pickup , waited for 20 minutes in the pickup spot . My boyfriend went in and was told that "we holding off on that" with no explanation. Waiting in the car for another ten minutes, went in, got asked what we needed, said our order, & it was sitting on the counter the whole time. read more

Be prepared to wait for 45 minutes to get order. This is not just a one-time experience. Poorly run restaurant

The food was cold The fries was burnt and had no seasoning The wings was cold and hard Wont be back waste of money read more

Zaxbys - Fries - Fast Food Near Me - Greer, South Carolina

Total Chaos. This place has gone down hill Staff was horrible. Order was wrong. Looked like the staff was having a party. read more

Wow, imagine closing inside 20 minutes early and then instead taking 20 minutes per car.... Got my food as cold as whatever packaging it comes out of. Oh and the new flavor wings, not good cold as ice read more

Zaxbys - Cold and unseasoned fries, wish you could feel how undercooked these are - Fast Food Near Me - Greer, South Carolina

This fried chicken franchise can be found in 17 states in the United States. The menu is pretty basic and only focuses on the sale of fried chicken. It offers only 3 types of chicken sandwich and the rest of the menu is based on nuggets, chicken wings and salad. I had the opportunity to try signature sandwich and is ok very basic it comes with , they are a bit simple because it only comes with pickles and sauce. When we visited this location there was no car in front of us (drive-thru). We didn't have to wait for food, once we got to the pick-up window our order was ready. I was surprised how fast! Food was fresh and warm. read more

See all

I ordered buffalo zingers. I had yo pull over and wait for them. So im thinking eow theirgonna be fresh and hot. Got home and they were horrible. Cold and fried dried icouldnt even eat them. Never again read more

I'm so surprised at the not so great reviews. I've been here several times through drive thru and have always had a good experience. The lines go fast. The staff is friendly and my order is always correct. I do go early before the lunch crowd so that could be why I don't wait long at all. The chicken and fries here are good and it goes great with the sweet tea! read more

See all

Drove into Zaxby's in Simpsonville Sunday evening. They weren't taking orders inside, so we sat for 40 minutes behind 4 or 5 cars in the slowest driv-thru line I've ever experienced. While waiting, we went ahead and ordered online, which didn't help much at all. Finally got our food...no apology, no explanation. Four or five employees behind the counter appeared to be having a fun time. Not much fun for customers. Won't be back. read more

Dining room is not open on a regular basis. I know it is difficult to keep help but this screams that there is a management issue.

Total indifference and ignorance on the part of the staff. The Cobb salad had lettuce and chicken - nothing else ! Took it back - no apologies . Got another - still no tomatoes. No apologies. I asked why ? All three just looked looked me and shrugged. Eventually they decided there were none. Still no apology. I will not be back but I am sure no one cares. read more

Wow, scary seeing such low scores. Visiting from out of town. Ordered via Uber Eats. Order came fast, fresh, and sealed so no one could get into it. I am thankful for the sealed delivery. Well, it worked for me, so thanks, Zaxby! read more

This zaxby's use to be sooooo good!! What happened!? The past few times I've gone, it's gotten worse & worse. Food is stale, cold, but the worst thing so far has been the smell/taste of the chicken. Smells & tastes straight up like cigarettes, I almost puked. This has happened a few times now so it's either worth it when you go or you'll have to waste your money & throw the food away when you get home. Don't go to this location!!! They must reuse their oil for months or something, i don't know, but it's seriously so gross to think about why the chicken smells like read more

The service was none existent. The woman in the front never acknowledged us. I kept thinking she would at least say hello but even though we were the only people at the register she never said a word to us. My husband and i stood there for 9 minutes unacknowledged. The young girl working the drive through tried to explain to my husband that the other woman had to take our order but by then I was unwilling to spend my money here. Maybe she was having a bad day. Maybe she is a bad employee. I don't know which one it is, but prefer not to find out at this point. Worst experience I have ever had at any Zaxby's ever. Terrible. I am not in the business of firing people, but I am in the business of counseling. If this young lady can't do the job, Fix it. read more

If there was a way to give a negative stars review I would do it. Waited 10 minutes to order -- credit care machine was failing. Finally ordered and wings came out wrong. Sent it back, still came out wrong. Terrible restaurant experience. read more

they put the wrong sauces in the bag. Everytime i go thru the drive thru the ask for me to park. This is the worst location I have been to.

I got stuck in the drive-through. Truly took over 50 minutes just praying that when I get to the window my order will be correct. Not sure of what the delay is. read more

Just go to the woodruff rd location or Wade hampton. You will actually get your food. Instead of waiting for 45 minutes to come out with nothing. read more

I waited for almost 30 minutes in the drive through to get an order of white cheddar bites. Half of them were over cooked and too hard to even bite into and they did not give us the ranch sauce that is supposed to come with it. I am angry, hungry, and dissatisfied. I will not be returning! read more

This zaxbys has the worst service of any restaurant I have been to. They are extremely slow, this is a fast food restaurant and it takes an hour to get food. The girls are not doing any work, customers around me are complaining, and the outside lights aren't even on. This business cant function it's ridiculous. read more

The salads have really went down with mostly lettuce and I guess they're only giving half the chicken now but if that's the case let the customers know this so they can pay extra if needed to get the whole chicken breast read more

Went here after a long day of work to get some dinner for me and my significant other and was extremely disappointed that the chicken smelled like burnt cigarettes and tasted the same. We heard someone else complaining about it when we came in and the manager just made excuses and finally gave the couple their money back. I went back up to the counter and they said they would make me a fresh meal. Well about 15 minutes later they brought me my food(order was wrong) and the chicken still smelled the same. I will not be coming back here. Also note don't go here on sundays they always say they are closed durning business hours read more

Waited over 30 mins to get my food after I paid and then I was asked what did I order again then to be told that I had to wait 5 more minutes for a new batch of fries to be made. Terrible TERRIBLE TERRIBLE service read more

Probably the slowest "fast food" restaurant I've ever been to. Didnt even get my order right after waiting so lon.

I'd give it zero stars! Last week I went there and got food to go by the time I got home 5 minutes away fries were cold and they only gave me 6 white cheddar bites. I decided today to give them another shot. I waited in the drive thru for atleast 20-30 minutes. When I got home the chicken tasted and smelled like plastic. I couldn't even eat it. Don't waste your time with this location they are absolute garbage. read more

This is usually an after church spot for us and my family loves it. Since there are usually five of us, the most economical way to order is larger quantities instead of plates or combo's. We usually get the 20 finger option, two baskets each of fries and Texas Toast and drinks. I hate the tea here. I have tried it numerous times. The softdrink machine is one of those that you have a gazillion options, which is great, except when it is crowded. The upside of so many options is the variety, the downside is that no one can make up their mind quickly and many people don't know how to work it anyway. So I just get water. The chicken fingers are well breaded and not too greasy, indicating that when the fingers hit the fryer, the oil is up to temperature and not making the fingers limp or slick with grease. While tasty, the chicken fingers are always on the salty side due to the marinade. One time, I had some extremely salty chicken and complained on the website and they did replace the meal along with a separate discount for our next visit. The explanation, the marinade was not properly stirred and my wings got an extra dose of salt. Seriously, this is enough salt to make you thirsty all day which then makes you think you gained five lbs because you ate fried chicken, when really it is water weight. Each chicken finger is about 100 calories, so not too bad. My kids like the seasoning on the fries, which are a little larger cut than most fast food places. The fries have paprika and SALT, again. I have not found their hot sauces to be flavorful. The heat is there but not the depth of the sauce, just a bluntness, whether it is the hot, nuclear or blazing option, it's just heat without flavor. The Zax sauce is good. We will continue to come back due to decent food and convenience. read more

Zaxbys - Fast Food Near Me - Greer, South Carolina

This location has gone downhill significantly over the past year. I went today and my food tasted EXACTLY like cigarette smoke. Not only that, but this is the third time in a row over the past two weeks that I have paid for extra toast and not received it. I've been going here for years, but never again. read more

If I could leave less than 1 star I would. Takes 20 minutes minimum to get through the drive through. Food is very poor quality, either burnt or cold the last few times I have been. Employees were fighting last time I was there which held up the entire drive through for 30 minutes. Will not be going back. read more

This is not the best Zaxby's around. I've given them about many chances. The service is slow and the food is never prepared consistently. I mean, pull forward for a salad. Also, with other meals I noticed that fries are sparsely given, chicken tenders are like cut in half, the salads lack ingredients and ....lettuce. It's as if they guess on how to make things and no pride or thought is given. Are people not trained? Is a reference guide not available or used? Everyone seems so miserable here too. I wonder if it's a management issue here. However, any other Zaxby's has been way better than this one where the portions are properly given and the food is made consistently with the required ingredients. Based on the reviews, I doubt anybody cares. What a shame. read more

This location is not good. My order was lukewarm at best. Come on guys, fried food can't be cold. Fries were barely warm and the sandwich was dried and not even warm to the touch. I live 2 minutes away and was disappointed when I arrived home and took a bite. I ended up tossing it. A shame they kept the old fries and chicken for paying customers. read more

If I could give this location a black hole number I would. Unfortunately I gave them a second chance today. I should have taken a picture of the garbage I paid $14 dollars for. 10 traditional wings that may have had an aggregate total of 2 ounces of meat on them. They were old and dry. What a rip off. I got them to go which means I drove all the way home to open and experience this trash. Shame on you. This is a franchise which should, at a minimum, be reported. read more

The food is decent most of the time but the fact that the younger age staff that works there could care less if your food d and service is up to par. The young man taking my order just assured me that my son's brownie was made last night. It is Monday night and it says to discard on Saturday Well I guess that is money wasted. read more

Zaxbys - Fast Food Near Me - Greer, South Carolina

i have been coming to this Zaxby's for 15 plus years and I have never scene more pitiful customer service. every time I come either 8-12 people are waiting on your orders or they are close two hours earlier. read more

Zaxbys, I love y'all but you're getting 2 stars because you have a bad gnat issue near the tea. read more

Zaxbys - Gnats - Fast Food Near Me - Greer, South Carolina

See all

They took my card at 5:10 PM and I drove away at 5:36 PM . Just wanted some chicken strips and fries.