this place is very nice and great I love the service and the food is very good I think everyone should visit this zaxbys and have a good day also maddawg deserves a raise read more

very good best place to stop at when hungry shoutout to Madilyn for being the goat best server ever really nice and patient

So, I don't think i've ever made a review before about a restaurant i've never really felt the need but honestly i've never experienced what i did today. I decided to drive 20 min to this location around 8:20 or so ended up ordering around 8:40. If you see the photo attached the hours clearly state 10:30am-10:00pm. So you could imagine my confusion when i go to order my meal and i'm faced with disrespect from a complete stranger. I order my meal that's fine and then i ask to add a milkshake because i didn't want a soda regardless it's what i asked for and i got hit with the coldest "i guess?" ever. I paused for a moment and asked back.. "you guess?" and the employee or whoever took my order replied with "Haha, yeah it's been a long day and we close in 10 minutes." around 8:40-8:45 when i placed my order. Not only does that mean your hours are posted incorrectly (how was i supposed to know otherwise posted?) You felt the need to be rude just because i showed up to order i guess an item that's inconvenient to make? Not sure. Even after being spoke to like that, i wasn't rude even though i probably should've been. I just wanted my food and didn't think going to a place to simply order, meant automatic disrespect. I was hoping to get a receipt to see a name but once i went to pay it was a very quick interaction almost like trying to avoid conversation with me. I just got my food and parked after. I sat there and ate my food in the parking lot for about 20-25 minutes and multiple i mean 15-20 cars came through the drive through and they continued taking orders past 9pm. So, you could imagine my confusion again after seeing so many cars come through the drive through well past 9pm (which i'm assuming is the time they actually close?) when that was my experience. Maybe i got lucky, not sure but it felt very uncalled for. I've worked in restaurants and food industry for a while and regardless of how tired i am, or how long of a shift ive had ive never talked that way to a customer let alone someone who was nice and treated me normally. I was very nice and respectful as i always am when receiving a service... i'm not rude to food workers or anyone for that matter just because i'm having a bad day. read more

Zaxbys - Chicken Wings Near Me - Gulf Breeze, Florida

Slow service! Gotta bunch of kids running the store during peak lunch hour. Asking who ordered what. The names are on receipt for a reason. Inside of the store is dirty. Stuff all over the floor and trash overflowing. I could go on but you get it read more

Came in at 330 so not busy. First time ever. Restaurant was dirty I'm talking trash, food, spills. Should've been a clear indication to leave but my daughter really wanted to try it. Ordering: staff friendly, reasonable prices. Couldn't find a clean table to sit despite being nearly deserted. The table tops not the only dirty surface. These booths look like they've never seen a washcloth. The food itself was served hot and fresh, however no comparison to raising canes or slim chickens. But now we know after months of wondering read more

Best place to eat in the world! The service was amazing and super kind. The surroundings and cleanliness was super good. Shout out to this Zaxbys for going above and beyond! read more

We ordered on line. When we got to the restaurant, they asked us to pull aside and wait for our order. We waited, waited and waited. Finally my husband went inside and he was told it wasn't ready. When my husband asked why, the fella turned around and said "oh! It is sitting on the shelf." Others were lined up at the window waiting for service. Someone needs to train the staff!! read more

It was awesome! Everyone was fantastic!!! The chicken was the best I've ever had! service was out of this world! I'm here for the milkshake!!! read more

I placed my order at 6:11pm and got my order at 6:45pm. horrible service. i went in and ordered a 10 piece and drink. the 2 families that came in behind me got there orders before me. the girl who took my order had asked me on 2 separate times what did i order and what kind. i was livid after that but i did not let it show. after talking to thje manager i got my money back plus the meal. but its the principle that a business is not to be ran that way!!! read more

The quality of food is very poor and expensive for what you get the worst place to eat in Gulfbreeze

Dude, not gonna lie, Zaxbys has just about my favorite food. Juicy succulent chicken, and staff was very nice and funny. Restaurant is clean and has an amazing vibe and environment, reminds me of Cracker Barrel. read more

I eat here often and it never disappoints. 5 stars. It is clean. The employees dont look like they just got out of prison. Food is always tasty. read more

Food quality is horrific. I've tried so many times as there are so few options here for food. It never gets better.

Do not eat at this Zaxby's or if you do don't look around. Roaches are just a deal breaker for me. The older lady at the cash register could care less about the cleanliness of the tables or the floors. Did not seem to enjoy her job at all. read more

Entire place is run by children constantly just messing around, terrible management, food takes forever to be cooked because these teens are constantly joking around and messing with each other. Roaches and never stocked bathrooms that I constantly see workers vaping in. Disgusting excuse for a Zaxbys. read more

Stopped by today to try the new chicken tacos, both the avocado ranch and the chipolte ranch, since we have been seeing the ads for them. Started to order, and the employee said they were out of the avocado ranch sauce. Decided to go ahead and just use regular ranch. Then, another employee said they didn't have the Chipotle ranch. Crazy to offer something new and not have everything you need to complete the order. I asked for a refund. The manager came up and processed the refund. Businesses wonder why they are going under. No apology or discount offered. When I asked for the refund for the total order, she said we do have the avocado ranch. By this time, I was frustrated. We had been looking forward to trying these new tacos. Very disappointing. read more

It was about 7:45 Sunday night. Understaffed inside the team member asked me to wait in the drive thru. After 10 min I left.

Food is good but menu is over priced! Sauce is delicious and restaurant could be a little cleaner

Driest tenders I've ever had from zaxbys. I've been eating them for years and never had it this bad. Fries weren't seasoned, tongue kicker sauce was horrible. Just salty and not very hot. Customer service from cashier was decent and he was nice. Sweet tea was sweet and cold. Food sucked big time. Second time coming here and getting garbage. 5:30pm and the chicken should be hot n fresh for dinner but not today. Sad. I won't return. read more

This review is for the chicken Cobb salad. To die for.. ok maybe I was just really hungry but it's a legit salad no question. Also they were really fast and friendly. Friendlier than me.. I rolled in Hangry left Happy. read more

My wife loves the cobb salad but I have yet to find anything on the menu that is worth the price. I was extremely disappointed with my last visit. The chicken and fries were cold and soggy. I do not recommend this restaurant - too many better choices in Gulf Breeze. read more

They really know how to press my buttons I was home really wanting some nibblers and they gave me this like are you kidding me I spend all that money for that if your going to make one make it right I was fuming with rage don't do it again and I want a refund read more

Zaxbys - Chicken Wings Near Me - Gulf Breeze, Florida

Only Zaxby's in the US that still has the dining room closed. Bad management uses it as an excuse to do less work overall. We used to frequent Zaxby's now we avoid the gulf breeze Zaxby's. read more

Ordered $30 worth of food Monday night and when we got home noticed the order was messed up. No sauce for the fingers, none of the fries we ordered, and no milk with the kids meals. Called the restaurant and waited on hold for the manager on duty. He was apologetic and promised to replace the whole meal if we came back within 7 days and brought our receipt. Came back in tonight and the manager on duty tonight saw the notes in their book about my call but refuses to honor their promise from Monday. She's giving us sauce for chicken we've already thrown out, fries, and milks for kids meals instead of the full order. For $15 worth of food they won't replace they have lost our business for good and don't deserve yours. Don't give them the chance to give you this level of service when there are plenty of local restaurants that will respect your bu read more

Visited Zaxby's on our trip to Florida and was very pleased with the food and the service. Peach sweet tea was delicious!

AVOID!! WORST MANAGEMENT. Terrible customer service. Waited in line for 30 min to order. Manager sends employee to tell me they are closed. I ask to talk to manager to explain that this is not ok and he does not show his face. AVOID! Needs new management. read more

This place has gone down hill. If you go through the drive thru, sit there before you leave and make sure you got everything you ordered! They are notorious for not putting everything in your bag. Also, they burn everything. Burned toast, chicken, etc. All they have working there are teenagers. They don't listen to your order because the drive thru is always so backed up they are trying to rush everyone through. read more

Ordered fries and spicy fried mushrooms from the drive-thru--my daughter-in-law was craving something fried. The ordering process was very easy, and the clerk was very friendly and efficient. The spicy fried mushrooms were delicious and the fries were just ok. Will have to go back and try other items to see if I like them or not. You can also order food online. read more

I usually go to Zaxby's and have a great experience but tonight was the exception. I got there about 15 minutes before they closed. I have just finished driving six hours from Atlanta and I'm hungry and I ordered a 10 piece chicken fingers tossed in sweet & Spicy Sauce. I tasted one in less than a minute after I got them and they were cold. I guess their standards aren't the same, the closer you get to closing time. I called and no one answered, even though they still had five minutes left before closing. Very disappointing to say the least. read more

Zaxbys - Chicken Fingers in Sweet and Spicy Sauce - Chicken Wings Near Me - Gulf Breeze, Florida

Not the best spot. Maybe I came in on a bad day. Staff was nice. Food not so much! Will try again another day

Terrible problem solving skills by a manager on a botched order. She had missed 1 of the 4 meals. I had to return about 25 minutes while at a worksite, where i was needed, so we lost about an hour total. My options were, get the sandwich I already paid for "free" OR get refunded for the entire order and no sandwich.... Im still confused. I took the refund and got a sandwich next door. read more

I have taken it upon myself to finally write a review for this specific Zaxby's. Tigerpoint Zaxby's. Every time for the past year or two my Zaxby's order has never been good or correct. every time i try to give you guys a second chance, third chance or however, many chance, I always end up disappointed with my order. Either I missing one or more item and this has been almost every time. Whether that be a paper towels, or even the extra ranch, I asked for on the side it's always missing. but those are minor things that I personally can get over but when I nine out of 10 I tend to receive bad quality chicken. That's when I can no longer praise this company. For example once I ordered a 10 piece boneless wing with nuclear sauce, and my wings were burnt, almost as if I was given fried tree bark. They very hard to bite in and distasteful. Another time my chicken wasn't cooked all the way through. Many, many times of failed orders. I also have noticed that you have a lot of teenagers working for you, so that may be the reason why your food may not be as high-quality or you guys just don't put in enough effort to satisfy your customers and I know that a lot of people can agree with me. A lot of my family members can agree with me that your service and your quality of your food has been very horrible and I've been very highly disappointed. I would love to see some sort of improvement very soon. read more

Everyone! We've got to give a grand shout-out to the team at this Zaxby's! We arrived at lunchtime, at the peak, line wrapped 1 1/2 times around the place! No problem! The Team more than handled that with awesome precision and professionalism! They were just killin it!!! We were warmly greeted at the window and just had to render our thanks! As usual, food was gr8! read more

Ordered blackened blue salad with extra blue cheese crumbles and Mediteranean dressing along with a meal for my husband. Checked to make sure the crumbles were in the bag but didn't think I would need to check for dressing or fork. Neither were included so the salad went uneaten. My husband's wings were dried up and seemed old as well. I called the store and the manager was very unsympathetic and suggested I come back for dressing. Kind of defeats the purpose of fast food. Already too far to go back. I would have appreciated at least having next meal comped. When I suggested that to her. She sounded surprised and questioned, " you want a free meal?" I just said forget it and hung up. Finished with Zaxbys read more

Unfortunately even though service was fast and friendly, the food was all lukewarm to cool. Obviously they're cooking ahead to try to serve quickly, butthats a total turn off to me. Zaxby's has never been as price competitive as other restaurants...they are down right high...so if you're going to charge these prices, the food really has to be near perfect! The restaurant was clean looking and the staff was cheerful and friendly. read more

Rolled up for the drive through and there are 8 teen employees in the parking lot playing chicken and twirling each other around. I wonder who is inside to make my order?? The entrance to the parking lot is very confusing as you have to make an immediate sharp right turn and circle the restaurant for the drive through. Seems like a potentially hazardous situation. Love their food but this isnt my fave location. read more

Ordered grilled chicken sandwich, my fries were dry old and cold, my sandwich was missing lettuce and the bottom bun was soggy from tomato juices , when called to ask if they were out of lettuce and tell them quality was aweful , person apologized but offered no solution to fix order since it was before they were closing..I doubt adding new bun and missing lettuce would have taken that long , pissed I got home with unsatisfying meal along with no offer for money back, store credit or anything, other than yeah sorry we are closing .... read more

This place is very nasty and grimy. The tables and counters are covered in filth so that leads me to think about what it looks like behind the counter where the food is prepared. The service employees act like they don't care and the lady made me feel like she spit in my food. read more

This Zaxby's is usually pretty good and usually fast. Tonight was a huge disappointment. We waited for our food in the drive-thru for 40 minutes. We only ordered 3 meals. This is a fast-food restaurant. It did not even seem busy in the dine-in area. The chicken wasn't piping hot like usual. It was luke-warm. read more

Zaxbys provides a nice assortment of chicken based meals from chicken wings to sandwiches to salads. Their chicken breasts are bordering on monstrous and would fill up the average individual and teens amid their growth spurt. Their salads are scrumptious and served on a real though shallow dish/platter. Wish they would add about 25%-50% more veggies. Their new 100+ flavor coke dispenser is always a hit with the kids but I prefer the old cherry soda because its on the light side out of the high tech soda machine. In comparison with Chick Fil A, both serve good chicken but to different demographics. Chick Fil A is simple good ole delicious chicken dishes while Zaxby's is a more modern but delicious flair to your average chicken dishes. So your choice as I patronize both. Zaxby's gets more of my business only because its less than half the distance compared to the nearest Chick Fil A. read more

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