This was our first time to this restaurant, and I must say it was worth the hype! Georgi (our waitress) was wonderful anticipating our needs and making the experience fun! Finally someone who still understands customer service! The food was dar better then expected the flavor and portion sizes were wonderful. It wasn't to busy nice and laid back atmosphere. Recommend 100% read more

I'm sorry but why would you not replenish the salad bar at noon when it is the special on Wednesday? Old mix, old greens. Nothing fresh. Didn't you put all of that out an hour ago? Please stop feeding our elderly crap when they come to you for an afternoon meal on a budget. Plates are not wiped. They are wet from dishwasher. It's called "wet nesting" and is a hit from health inspectors. GM never shows his face as he sits in office during peak service!! read more

This was terrible. Food took over an hour, the order was messed up, and there was only one waiter in the entire building. Spare yourself some time and do not eat here. read more

It is Monday night and this restaurant was dead and they still managed to mess my order up. I ordered a $16 Caesar salad from this establishment and they forgot my favorite part the croutons this is unacceptable especially for the price I paid for the salad. I will more than likely never visited this establishment again. read more

We stopped here for lunch to do salads and appetizers on our date day since we knew we were going to eat a big dinner! Colleen was our waitress and she was phenomenal. Recommended dishes to me when I ask. Never bad than I when I asked for extra ____ on the side. Made sure our drinks were always filled and that we were always comfortable. A waitress can literally make or break a meal, in my opinion. To say she made it great would be an understatement. Food was delivered hot. Salad bar was clean and fresh. I ordered potato skins, that is what I subtracted a star for because they were not very tasty. Yes they were hot, but they had no flavor in the way of it tasted like cardboard. My husband ordered the fried mushrooms and they were so good. Crispy yet light and airy. We also ordered a spinach dip and I always love it. I don't like how seasoned the chips are. I wish they just came plain because I find myself picking out the plain ones. But that's just me nitpicking. read more

Tonight I ordered food to go from Ruby Tuesday on Navy Blvd in Pensacola Florida. I will never order food from this restaurant again,, online or at the restaurant. On more than one occasion, when I got back home with my order I've found missing food items. This happened again tonight. Half of the order was missing (an entire entree). My side order of broccoli was missing and instead, I was given an order of chocolate cake. The missing order was for a relative who had worked all day and very hungry. As I said, this has happened on more than one occasion. We either have to go back to the restaurant with the receipt to get our food, or prepare food at home (or order from somewhere else and pay for food again). In my opinion, the food has declined in quality and quanity. Certain entrees and sides I have ordered that are supposed to be adult entrees and sides are quantities you would receive for a child. It's just not worth the money or the time I have invested to get the correct order and decent portions. Never again.​ read more

HORRIBLE SERVICE very rude manager black lady with dreads !! 4/28/26 WILL NOT BE BACK horrible food ordered Togo cold, soggy all in 20 minutes after placing order . Did not want to give refund or coupons or discounts, very ridiculous! Very sad Ruby Tuesday on navy blvd do better starting today not TOMORROW!!!!!!! read more

I have never been to a Ruby Tuesday in the almost 49 years of my existence, and now I know why. I 100% see why this place has 3.3 out of 5 stars. It took several minutes to be greeted and the hostess left us at the front, the waitress took ten minutes to come to our table. We ordered, what really pisses me off is the fact that I ordered the coconut shrimp appetizer... 12.99 or maybe even 13.99 I'm not for sure anymore... Then it comes to the table... Five pieces of small shrimp for that price... Are you fucking kidding me!? I will not visit Ruby Tuesday ever again no matter what special they have going. Rotten and ridiculous. Stay home and eat because this place is trash read more

Ruby Tuesday - This costs $3. $3 per piece of shrimp for their coconut shrimp appetizer. - Burgers Near Me - Pensacola, Florida

The staff was nice but the food is hot trash. Lowest tier grub. Rather have McDs or BK. Salad bar is slop. Steaks ribs and potatoes might be second hand from a dumpster. Bleh. read more

The food and service was amazing me and my wife felt very welcomed. Our server was the best server I have ever had. He was constantly asking if we needed anything and even offered to take a picture of my family. Definitely recommend to other family's Joshua R is the server we had tonight ask for him he is amazing read more

Service was terrible,......to the lady that waited on us,...sorry to bother you by having to serve us! Food was very disappointing. We used to enjoy this restaurant, but we will not go back. read more

This is the 2nd time I've grabbed Togo from Ruby Tuesdays during their Tuesday special and both times I have been taken care of by the same lady. I unfortunately didn't grab her name but I hope she knows that I am one of her biggest fans. Both times she has sent me off smiling by how nice of a human being she is. If you were working on 02DEC25 at around 4 pm just know I appreciate you and will continue to eat here because of your kindness! read more

I asked for a gluten free menu and the waitress (who was phenomenal) said she had been advised to tell people nothing is gluten free except the buns. Huh? Obviously, a bun is not a meal so I asked her to get a manager. She seemed worried, but she did get him. I told him that she informed me the buns are gluten free but that obviously doesn't constitute a meal and asked him to please find SOMETHING gluten free I could eat. He said he thought they could do fish, shrimp, rice, and zucchini without sauce. Fine, just feed me! He checked with the kitchen, who advised him they could do that. The food was delicious, just a shame it had to be that difficult. I don't want to make a big deal when dining out with friends, but hey, I gotta eat, too! read more

Service was extremely slow and the appetizer came out after the food. Apparently have only 3 people working and the restaurant isn't very busy. Gone down hill over the past couple weeks. Hire some people including chefs to help them keep up with the demand. read more

Great staff friendly and attentive. We had their rib eye, ribs and shrimp! Delicious and cooking exactly how we wanted it. We decided to spilt the meal and received our meal served on separate plates! I think they go far out to take good care of their customers . You won't go wrong eating there,! read more

Did a to go order, when I arrived the parking spot to call upon arrival and no one answered the phone! I called twice! I walked in and everyone is just sitting around talking and laughing. I asked about my order and they said the guy was in the back packing up food. Sat around 10 min waiting and still no guy! Very unprofessional. read more

We frequently visit and have been pleased with the food and the service. We generally sit in the bar area. Alisa is very upbeat and brightens the day. Their daily specials help to curve the cost. read more

Did a to go order I waited 35 minutes for the man to even come out to greet me. he explained to me that he was there by himself which is perfectly fine no issue with that. Take your time I know it's a lot. My issue comes in when I got home and I ordered a loaded baked potato and they literally gave me a potato in a box. No salmon no broccoli and I was charged $24 for a baked potato. There was also hair wrapped around the baked potato black hair to be specific and my hair is blonde. I called 27 times no one picked up the phone. This is not the type of service that you should receive. Please go to a different Ruby Tuesday read more

The food is horrible and the drinks are horrible! The waiter tried to bully me into paying her a tip after she slammed the ticket on table never asked us could she bring us something! Don't get the fried catfish or fries cause they have no cooks read more

I ordered online thru DoorDash and it was cancelled door dash said from Tuesdays ended up having friend get meal terrible experience not ordering takeout from them again thru DoorDash read more

We were all looking forward to eating here tonight, but unfortunately, the service was not up to par. The food was good but the waitress took a long time and we had to ask somebody else about steak sauce, sour cream and butter for the baked potatoes. For what we paid I expected better. Very disappointed because we are up here in the area looking for house and we're looking for good places to eat. Guess Friday night is not a good night to visit this location. read more

The food was good and the ambiance was nice. Our server was very friendly. However, our order took longer than expected and it was not busy at the time of day I visited (4pm). read more

food food was just horrible. Apparently they fried my coconut shrimp and old oil or burn oil potato wedges over cooked and for a Sunday meal you would think they would be on point for sure. Very disappointing now I see why I stopped going to this restaurant. read more

Best salad bar period. I will literally come here just to eat the pumpernickel croutons. In addition to the salad bar, I tried the wing special (forgot the name), wings were tasty, wish they were bigger and the price tag was a bit of a shock once I got the check. There was no price on the menu, but I figured it couldn't be that bad. Jokes on me. $15 dollars later for some tiny wings. Thank God, I also had the endless salad bar. Waitress was awesome and oh, I also had the Mango iced tea with fresh Mango in the glass. Soooo good and refreshing. read more

When my mother and I ordered online, we ordered a chicken fajita and three steak tacos when we took advantage of the Cinco De Mayo deal. However, instead of that, we got two orders of three steak tacos. Despite that, the staff was nice and friendly when I came to pick up the order, so maybe they made a mistake when doing the orders because it was busy when I came there, which is why I chose to rate the restaurant 4 stars instead of 1. As for the ambience, the place was clean and well-organized along with it also having a nice aesthetic. Other than the staff sometimes making mistakes with the orders, the restaurant overall is pretty great. read more

Amazing brunch. Wonderful waitstaff. Charming, eclectic ambiance. We always hit this place while visiting.

I really do not see how this location stays in business. I hate to write bad reviews but the service is terrible & so is the food. I guess if you don't mind dirty restrooms & a dirty restaurant then it's ok. I don't know who the manager is but all I can say is they might want to find another job as well as 1/2 the staff. I will NEVER go back. read more

One of the last of its species, this Ruby Tuesday satisfied my ever-growing craving for leaves. We got there right as they opened, and I held open the door for my father while saying, "Welcome to Chili's!" as we stepped inside the establishment. Few restaurants have salad bars as grand as Ruby Tuesday's. I definitely pigged out on leaves just as I wanted to. The cheese came in generous strips, and the spinach was delightfully crunchy. I was able to enjoy this delicious, personally hand-crafted salad to the harmonious voices of the waitresses expressing their detestment of their jobs. Gossip, salad, and a nice day in Florida. What more could I ask for? read more

Waitress was very abrasive. The food was barely edible, we didn't even complain because the waitress was so mean and aggressive.

Both times my family ate here we got sick. Service was great and the location is ideal for them to make money. Not worth getting the double dragon over. Go eat somewhere else. read more

6/24/2023 around 1:30 - Terrence was our waiter, funny, great personality and very personable. He made our table and other tables around us feel very welcomed. Food was great too! The world needs more kind people like Terrence in it. Thank you For making our day Terrence read more

Servers Staff are the WORST! Was seated at the bar for 20 minutes with no acknowledgment at all. Mind you they were not busy at all. There was a waitress and a bar server and neither one said anything. Finally after 20 minutes the bar server walk up to me and said can I help you before I could say anything she turned around and walked off. I politely got up and walked out because I can spend my money at a place that deserves my money! Manger need either get more staff or train them restaurant etiquette read more

Service wasn't great, the food wasn't worth it. The salad bar was the only good thing

Service was AMAZING with the Waitress Georgia! She is the most wonderful waitress here on Navy Blvd. I will continue to ask for her every time I enter Ruby Tuesday! Give that lady a RAISE/ NOT A CHAIR! The green kind. read more

The restaurant wasn't busy yet it took over 30 minutes for our burgers. My husband's arrived with fries instead if tater tots, and when pointed out he'd ordered tots not fries, the person who brought the food took his entire plate and had an attitude about it. My burger was barely above room temperature and tasted like it had been warmed back up. My husband's patties looked more like someone had cut one in half rather than two whole patties. Our server as she was walking by asked if we needed anything else then never checked on us again. We had to ask someone else for the check. read more

Beware of this place, they sneak all kinds of extra money on to your bill and have all kinds of reasons why. All the specials they advertise come with unforeseen charges. Then threaten to call the police on you if you don't agree. Guess they are hurting so bad they don't mind hurting your wallet. I'm a retired senior citizen and they got me real good. Won't go back and I wouldn't if I were you either. They don't even deserve the 1 star but had to to warn you all. read more

If I could give them 0 stars it would be appropriate. Arrived at 604pm. Didn't get food until 658pm. The marinara sauce was just minced tomatoes. The pasta was raw. The burger ordered well no onions came out with raw spots and onions. The catfish was size of kids chicken tenders. Wasn't told there was back up in kitchen with to go orders. People that came in after us got plates before us. All this cause one person was sick and they ended up sending them home. Then when i said something the manager said well i see you have eaten off the plates. Well it's 700pm and kids get hungry. I had 10 fries. Not a bite of fish taken. One bite of the burger to find it raw and a few bites of pasta before noticing it was raw too. Only good thing was the cheese sticks and my water with cucumber. I live close but most likely will not go back either my family. Too many other places with better service and adult size portions. read more

Service was horrible. I was told by the hostess I could sit at the bar since there wasn't enough room to sit with the party I was with. After sitting at the bar, the bartender/different waitress came walking past me speaking extremely rude and tells me to get on the waiting list. I proceed to tell her that the hostess said I could come to the bar to eat and the bartender/waitress continues to speak nasty to me and why I can't be served. I spoke to the manager and left. Won't come back. I don't mind someone explaining as to why or why not, but delivery is everything especially when working face to face with people. It's all about respect.​ read more

Order delivery, I purchased the sampler and a burger. Not only were my cheese sticks empty cheeseless shells of mozzarella sticks I also didn't receive my spinach dip. Plenty of tortilla chips but no dip. As for my burger I had two rubbery raw pieces of bacon on it. The only thing edible were the Tyson chicken nuggets in the sampler. $50 including delivery hour and a half wait (all understandable with delivery) but quality and accuracy of order was very disappointing. Hopefully it's better when you dine in. But they clearly didn't care about me as a customer read more

Update jan 2018 Went here one my birthday and the food was delicious. I got a new menu item - 2 chicken breast with chicken and covered with cheese - shaved cheese. The chicken was extremely moist, sliced like butter. Very tasty. I got broccoli and sweet potato fries as my 2 sides. Everything was perfect. All items were hot and fresh. I thoroughly enjoyed my meal. The fries were sweet and cooked to perfection. For dessert i got the apple pie like dessert. It was perfect size for one but capable of being shared. It looked just like the picture. Nice crunchy side, ice cream and covered in caramel sauce. My family enjoyed ourself. The inside of the restaurant is really clean. A lot of seating. A bar. A lot of t.v.s on different channels. A cool fish mosaic on the ceiling. Our server was really attentive. They have military discount too. My only complaint is that Ruby Tuesday no longer serves those little bread rolls you use to get before your meals. read more

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