Waited at the window for a burger and fries for almost 20 mins with no other cars in front or…read morebehind me and was given drinks with no lids

The son and I were getting hungry and the large mural for this restaurant caught our eye. We said…read morelet's give it a shot! We walked in to a large employee meeting they were having at tables near the registers. This felt strange as only a couple people were actually working and there was a manager talking to the entire staff that this or that can get you fired. Finally someone who was actually working took our order as he darted back and forth from kitchen to register. It's obvious there is no employee lounge but there has to be a better way to conduct meetings and communicate within the staff. We were never given a number or anything so we waited at the registers for quite a while after ordering. We finally saw him bring food to another couple who had been waiting since we walked and figured out, oh we sit and they bring it out. It would not have been hard for the employee to let us know we could sit. There was nothing ultimate about the ultimate chicken sandwich. Didn't even come with tomato and they forgot the lettuce. It was dry and bland. I reached for a napkin and there were none to be found in the dispenser. (I just grabbed a dispenser from another table easy enough) My son's cheeseburger was fine according to him but we both agreed the fries were awful. Barely warm at the start of the meal and cold and stale by the end of it, the shoestring fries were as edible as an actual shoe. Nothing remarkable about the steamed broccoli no seasoning to be found but at least it was in fact, real steamed broccoli, even though it didn't come out until we were halfway through our dinner. 3/4 into the meal a manager named Jasmine came to ask how things were and pleaded for honesty. She was absolutely fantastic and provided top tier customer service as she listened to me and did everything she could to make it right, including treating my son and I to very tasty milkshakes. This woman deserves a raise, I could tell she was sincere and cares about customers and the food. The menu is so large and the prices are fair, I may come back to try it again, but ONLY because of the 5 star service I got from Jasmine.

Tacos 4 Life has a very creative menu with a lot of unique tacos and dishes to choose from. I…read morehighly recommend the Korean BBQ taco. All of their seafood tacos are tasty too. Excellent customer service every time I visit.

Less than 1/4 bag of chips came with the queso. We ran out of chips long before the queso was gone,…read morewhich was frustrating and disappointing.

Huge waste of $50. The entire order was incorrect - none of our selected dipping sauces were…read moreincluded. Asked for no bread, received bread. Had residual fries with sauce on them from someone else's order in my box even though everything I ordered was dry (no sauce). Disgusting.

Stopped in on a busy shopping and errand day for a late lunch. What a pleasant surprise. Chicken…read moreand Waffles (at a great price!) were so tasty. The waffle batter has a subtle vanilla flavor and the breading on the chicken was light, crispy, not-dripping with oil and robust! The two elements work in perfect unison. Now, if they had sugar-free syrup - GOLD! The fried pickles were also tasty but as you made your way down through the bountiful portion, the grease factor became too much. Finally, the counter attendant was extremely helpful. Offered suggestions and actually offered amazing customer service - THANKS!

Placed an order for 12 nuggets...this is what I received. Called to tell the store and of course…read moreit's sent to some unconcerned call center. This is the third time this week that this restaurant has screwed up an order from me.

Great service and great food. My favorite is the southwest salad. Really good stuff. Also love the…read moredeserts. Chocolate shake is the best in town.

They closed down the drive thru hours before they were supposed to close, the inside was also…read moreclosed. A full staff of employees were inside laughing and chatting. We sat there waiting at the drive thru before they said they're closed and not serving anyone. No reason given.

The lady in there was working the register with gloves and without gloves while also making the…read morefood with the same gloves and without gloves. So unsanitary!!!! Also they screwed up our order we kept having to tell them what we got because they had no idea. Then they still somehow screwed up our order terrible service

A mediocre Little Rock institution that has been around as long as I have -- for almost 50-years…read more But, cheap tacos make it the closest thing to a Tex-Mex (not Mexican) food truck without wheels. If you want Mexican, the taqueria truck in Colonial Wine and Spirit's parking lot is far superior. But, if you want cheap taco's and other quick gut bombs, here ya go.

Love the food but the service is the absolute worst. The employees....every single one I've dealt…read morewith that was a manager... have zero customer service skills. The food is NOT cheap for drive thru Mexican food. At least you could provide good service.

Service here is a lot better than a few bad reviews. I'm there almost every morning…read more I generally order pastries or breakfast but have had no issues and Dee at the front is always helpful. Several employees are long time either here or another store.

As a company, Panera is our favorite! However I cannot fathom how the Little Rock location has…read morestayed open so long. When they get a horrible review, they somehow snap to for a week or month, then employees go back to their apathetic ways. Given the location, a CONSISTENT, top shelf Panera here should be your most profitable location. Instead it's a roll of the dice every time between excellence and disgusting. Wise up, people!

Food was very good. Service was very good. Nice guy helped…read moreus and never stopped working while we were there. Bathroom was very clean. (Always a good sign)

I was happily greeted by JOSH at the FG Chennal in LR,AR. He took our order with patience and…read morekindness as we hadn't been there in a while. I continued to watch his customer service to everyone. He greeted as people walked in with a genuine smile and was nice to those customers who had to wait awhile for their shakes. I was impressed and had to THANK him for his sweet customer service. It seems nowadays businesses have lost that. Not Josh. Thank you Josh! Continue the GREAT job you're doing.