1. Zellify Spa

1. Zellify Spa

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Laguna Niguel, CA

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Zellify Spa

4.2 (113 reviews)
Closed 10:00 am - 8:00 pm
Updated over 3 months ago

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Services - Zellify Spa

Deep tissue massage

Hot stone massage

Prenatal massage

Zellify Spa Photos

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Recommended Reviews - Zellify Spa

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Reviews With Photos

Qerim R.

Be careful if you use spafinder cards, they will charge you an extra fee of $68. I booked an appointment online through SpaFinder website for couple massage for $199. When the service was done they wanted to charge me an extra fee of $68. After an unpleasant confrontation with the cashier I refused to pay the extra fee. I asked her why is this extra fee for? and she told me that they have to pay spa Finder for advertising. Anyway, they won because they had my card in file, and charged me two days later. I did officially file a complaint with spa finder and Better Business Bureau

Lindsey C.

I booked this spa on ClassPass a couple weeks ago for a Saturday at 9:30 AM. When I arrived, the door was locked, and I looked online and found that they open at 10:00 AM. Since they couldn't get me in the rest of the day, they told me they'd refund my credits. A couple weeks later, I booked via ClassPass again and woke up to my booking being cancelled. I called, and she was able to get us in later that day for a Couple's Massage. When we arrived, we were taken back to a room to soak our feet and we were served tea meanwhile. Then we were taken to our room, where there was a rose on one of two of the massage beds. My husband's bed was heated, but mine was not. The massage was just fine for me, and my husband said his was good. The lady literally climbed on top of me and straddled me during my massage, which I found to be bizarre and not professional. There were a few issues with my visit, that I've also seen in other Yelp and ClassPass reviews. The lady, who I assume is the owner, was complaining to us the whole time during our foot soak/massage about how ClassPass and SpaFinder don't pay her a lot. It made me feel super awkward since we are avid ClassPass users, and because she does have a choice whether to accept ClassPass users or not - she's not forced! Now to the worst part of the entire experience....when I went to tip at the end. I asked if our masseuses had Venmo so I could Venmo each of them. The owner provided me with one of the masseuses Venmo account names and told me to just Venmo the entire tip to her and she'd split it. While I was typing the Venmo, the owner said, "How much tip are you leaving?" I ignored her because I couldn't believe my ears. When I ignored her, she asked again louder, "How much tip are you leaving?" So I said, "20%." She rolled her eyes and said, "Only 20%? It was a 90 minute massage. I think 20% is so-so. It's better if you leave 25%." I cannot make this up. I was in literal shock and disbelief, and it left the most sour taste in my mouth. I ended up leaving 25 each, but I was so traumatized because of how rude the owner was. It's one thing to ask how much someone would like to leave for a tip, but it's another thing to comment negatively on a very generous tip and then gaslight someone and make them feel horrible for leaving 20%! Disgusted.

The pre massage room.
Elizabeth C.

My husband and I had a couples massage. Anna and Milly were amazing! To start we entered a relaxing separate room. Music and lights made for a wonderful ambiance. Hot socks, foot massage, and a hot tea of ginger and honey thy was delicious. We both agreed the massage experience was excellent.

Confirmation
Beatriz S.

Update: to make matters worse, they marked my Groupon as used. Now I have to escalate on Groupon to trade it in. Very unethical business practices . Booked a couples massage for today. We arrived early just to be told they didn't have an appointment scheduled for us, after driving over 30 minutes to this place. They tried telling me that if I had a reservation that I would have receives a confirmation. I showed them my confirmation and they said they don't show anything booked. No offer to rebook us or make up their mistake. Save yourself the headache and book some where else.

RUDE TEXT FROM "owner"
V S.

So The "owner" apparently doesn't like negative true reviews?! Owner will say "you're not a real costumer, fake review". Wow. Ok. By the way, they have more bad reviews from other costumers, if you scroll alllll the way to the bottom of Yelp! Not only are they bad at massaging, they are also rude and unprofessional!

Nichole T.

Great little massage spot tucked away in a shopping center in Laguna Niguel. Easy online reservation process and excellent prices. I love how they provide you with tea in a cozy private room adorned with an electric fireplace. Hubby and I had a couples massage, which we both enjoyed very much!

Couples Room

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Review Insights

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7 years ago

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Vy L.

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7 years ago

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Vy L.

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Anne L.

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4 years ago

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Anne L.

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7 years ago

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Anne L.

Hi Ulukaupe T. Thanks for your wonderful comments.

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7 years ago

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Anne L.

Thank you for your kind words InezF. See you soon.

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5 years ago

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Anne L.

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4 years ago

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Anne L.

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3 years ago

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Anne L.

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3 years ago

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4 years ago

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4 years ago

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Anne L.

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Anne L.

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5 years ago

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4 years ago

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4 years ago

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Anne L.

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7 years ago

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7 years ago

Came in for a couples massage and the team here did a great job. Would definitely come back again.

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7 years ago

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7 years ago

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Vy L.

Hi Sarah - Thanks for your wonderful comments.

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7 years ago

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5 years ago

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Anne L.

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7 years ago

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7 years ago

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Vy L.

Thank you Megan ! Keep us in mind if you ever visit CA again.

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7 years ago

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Anne L.

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7 years ago

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7 years ago

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Vy L.

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7 years ago

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4 years ago

I love coming to this place to see Cindy. She is so sweet and great at massaging. Very hands on and gives the perfect pressure.

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Anne L.

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7 years ago

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Anne L.

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7 years ago

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Photo of Ali P.
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4 years ago

Amazing as always! Thank you Anna Lisa jeanette and Cindy!! Quality people and service :)

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Anne L.

Thank you so much and see you again soon

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4 years ago

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Review Highlights - Zellify Spa

From the moment I walked in, Anna (the owner) makes sure that the atmosphere is serene and inviting.

Mentioned in 28 reviews

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I have been seeing Savannah for over two years and can't say enough AMAZING things about her work…read more The first year was about getting my body reset and healing old pain and flare ups. I now only see her once every couple of months or so for maintenance because I am no longer in pain. Savannah is a master at her craft and I've never met anyone who approaches body work like she does. It is lasting! It is also so awesome that she is a one of a kind human and so compassionate. I have referred my boyfriend, my family and friends because I believe whole heartedly in her work. 10/10. Thank you Savannah!

Photos
Waiting area before your appointment.
Waiting area before your appointment.
Waiting area before your appointment.
Waiting area before your appointment.
Savannah Marie Massage

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Balance Massage

Balance Massage

4.7
(73 reviews)
1.5 mi
$$
Walk-ins welcome
Discounts available

had another wonderful experience at Balance Massage in Laguna Niguel, and once again they exceeded…read moremy expectations. This was my second visit, and the service was just as outstanding as the first. The owner is incredibly kind, welcoming, and truly cares about every client. The therapists are highly skilled, professional, and attentive, making sure you leave feeling relaxed, refreshed, and completely rejuvenated. The atmosphere is peaceful, spotless, and very inviting. If you're looking for a place that provides exceptional customer service and one of the best massages in the area, I highly recommend Balance Massage. I'm already looking forward to my next visit! Thank you to the owner and the entire team for another amazing experience. It was a pleasure taking a photo together today!

I booked a massage here through ClassPass as a birthday gift from my mom, who scheduled the…read moreappointment for me. While the massage itself was okay, the experience at checkout left me feeling extremely uncomfortable. As I was leaving, saying thank you and goodbye, the front desk staff stopped me in a way that felt confrontational and implied that I was doing something wrong by not leaving a tip. I was made to feel pressured and embarrassed, as if I were committing a crime. It was very uncomfortable. Because the appointment was booked and paid for in advance through ClassPass, I was not aware that gratuity was not included. Regardless, being pressured in that manner is not an appropriate or professional way to handle tipping. Tipping should be voluntary, not something a client feels forced into through intimidation. Unfortunately, this interaction overshadowed what was meant to be a thoughtful birthday gift and left a negative impression.

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Balance Massage
We offer massage chairs when you doing reflexology. Spoil yourself.
We offer massage chairs when you doing reflexology. Spoil yourself.
Such a sunny day

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Such a sunny day

Zellify Spa - spas - Updated July 2026

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