I was told one price when I called. When I arrived I sat down and the prices just kept changing. I decided to do a take off $10. The nail tech said she was scared to discount and cameras are everywhere listening. Ok cool you have to do your job. I never asked for a discount. I decided at the register that I would like gel polish. She said it would be $10. I verified when I was deciding on a fill or take off. When I got to the register she quoted the same thing. After I got the gel polish and saw the ticket the price changed to $20. Total $27. I said how? She tells me it's $20. I said no you said $10. She also discounted the take off making it $7. After she said she counselor do discounts. She counting to argue with me and said she'd pull cameras. I said go ahead and you'll see what you told me. Of course she didn't. She decided to changed the price again to $25. I said whatever just charge me. At this point I'm over it. She continued to make a spectacle and want to entertain the other guest. I snapped and told her I don't care what your talking about just run my card.i saw another review on google that mentioned the same issues. Don't come here! Scam! read more

I have not had my nails done here however I get my lashes done here by Kristine. She does a fantastic job and my lashes last at least 3 weeks. read more

So I most likely will not be coming here again. I usually go somewhere else but my mom saw this place on Yelp and she wanted to give it a try. I'm not sure who did my nails but they look horrible. It already looks like I need a fill in. They do not look natural, the nails are too thick and looks uneven instead of smooth and the lengths aren't the same. It was my daughter's birthday and she loves manicures. The man seemed like he was just in a rush to get it done and overall uninterested. Then when he did finish my daughter's nails, a different lady started working on my mom's manicure and used the same water that was used for my daughter. I did not like this place, I will not come back and I will never recommend this place to anyone. read more

I was going to one nail salin for years, then I came here. I got my nails done by Cindy, and omg shes Amazing . She's very friendly, fast, and does a wonderful job. read more

They did an excellent job, the gel stayed on for 2 weeks without chipping. But it was expensive.. and I wanted my nails short because I work, and they left them too long and they got in my way a lot. read more

Horrible place. Very unprofessional establishment. They are so rude and not welcoming when you walk in. I wouldn't recommend this place to a bum if I had to. They need to be shut down! read more

Best nail salon in Laveen! I am extremely picky and new to the area, but the owner Shawn took his time and did a beautiful job on my full set. I will be back every time for my nails. read more

I was going out of town on Monday 9/19/16. I usually get my nails done on Friday but I could not. I waited until Sunday 9/18/2016 to get my mani and pedi. I went in it was nice as usual but the thing I did not enjoy was while getting my pedi, (I will not mention names but another staff member came to start on my nails). I thought this was odd because I could not and did not enjoy my pedi. My nails have large amounts of the acrylic at the tip of my nails and pieces over my skin (which I filed some away). I think that is why I would rather sit at the table to do a mani. I was only going to come to Zen's only but now I do not think that will happen. Very disappointed that I could not enjoy my pedi and the mani was not good. read more

Pretty disappointed went to get my mother's nails done on Friday with gel polish and by Saturday the polish was already called falling off. She went back to let them know that the nail polish was coming off and my mother was given a very hard time to get them fixed. I don't understand how the gel polish comes off the next day not worth the money. read more

Came in for gel manicure and gel pedicure. I agreed to $46 pedicure not even halfway thru pedicure I could already tell it was going to be a disappointment! An older thin lady applied the callous remover on the bottom of my heal and then sets my heal in newspaper. Wtf anyone with common sense knows the newspaper will absorb the callous remover gel. Anyway she is barely rubbing my foot with the scraper, I asked her to be a little more aggressive and she responded by saying I know, I'm not done. There was no lotion also no massage after the $46 pedicure. Wtf!? Then to manicure. I asked for square nails. She continue to try to file them round. I asked at least 5 times for square. Finally at end of manicure I pulled my hands away and told her I wanted them square. At this point I was so irritated, I didn't even want the sorry excuse for a massage on my hands. I got white polish, my fingers looked like I played in white paint, yeah won't be back! read more

They quoted me one price and then charged me other and I advise them that I only wanted a pedicare and full set that's it no more and then they argued with me about the price and charged me a 17 dollar tip plus the tip I gave them.. Never will come here again. read more

The place was full so I thought it might be a decent place. I didn't have a lot of extra time so I asked about the wait time and explained my situation. The man flat out lied to me. I waited anyway. I picked out a pink polish for my pedi, and finally got taken back to get it started. I waited with my feet in cold water for a while before the lady got to me. She was extremely rough and rushing and the "massage" was a slight rub on my leg for a split second. I was trying to just be pleasant and patient and just read my phone while she rushed through painting my toes. A couple toes in I peaked down to see she was painting them purple. I explained that it was the wrong polish and that I had given her pink. She initially accused me of basically lying to her but eventually found it. She then did a horrible job of repainting them pink with an attitude. Now onto my hands. I had the gel powder (?) kind that were over due to come off. The man (who was more interested in showing off for some of the ladies) was very rough popping them off. I flinched from the pain and he asked if it hurt and when I said yes, he went slower with the next one and then back to popping the rest off-one even shot across the room and hit another lady-the man just laughed about it. He kept sliding his chair across the room when he needed things and would incorporate a spin or loud comment to keep the attention he seemed to really want/need. When he started my new set, I told him I wanted them really short due to my work restrictions and he remarked some disagreeing comment. He barely trimmed them and we went thru the convo 3 times before I just let him finish because he wouldn't cut or file them as short as I asked him to (never had a nail tech refuse to do this at other salons). I tried very hard to emphasize and made it pretty clear that I needed them way shorter than the length he made them. He didn't care! The one star is for the price-it was decent and comparable to other salons but I will never return to this one!!! read more

I was actually a great customer there and went religiously every two weeks until today... it was my 3rd time back since last Thursday the gel polish they used kept chipping so I went back got it fixed the next day it chipped again .. it looked horrible I contacted the owner and in good faith hoped he would correct the problem when I spoke to him on the phone he apologized told me to come in the next day he would be there all day and to come anytime and he would change the color because it was probley the polish he used I showed up to the nail salon and he wasn't there I waited 30min for him to show up and when he got there he told me I had to wait because there were 2 people in front of me so I left...not only did I pay for a service that turned out horrible , I had already went back once to fix it and it was not done right, but had to drive there a 3rd time I wasted my time, and my money... all I wanted was what I paid for how long could it possibly take just to re paint my nails I felt unappreciated as a good customer I will never go back there read more