They are nice and professional but I spent 50 bucks on ubering and an hour and a half of my time dropping off the car at 11:30 and I called to check at 4:15 and they hadnt even started it because their machine broke. Now I have to pick it up with no new tint. Waste of time and money so far. We will see what haappens They ended up doing nothing to resolve the issue weren't very friendly didn't want to reimburse me for my Uber drives and didn't really want to work me in their schedule this place sucks I'll never go back. Some of the employees there have poor customer service skills read more

Best service in town! theres no place else I would trust with my vehicle. They were able to repair my window tint with minimal wait. The waiting area is very clean and welcoming, a great place to work from while you wait! The staff was all very nice and helpful. I would recommend to anyone! read more

Ziebart is Awesome! Took my Hummer in for the yearly underbody coating and the Diamond Coat. Billy is always the best! Truck looked brand new when I came to pick it up! Thanks for the awesome service as always! read more

Horrible, horrible horrible!!! Stay away from this place!!! I took my car in for the yearly treatment that I paid for and this is how my seats turned out. They ruined them, stained them, then denied doing it! These pictures were taken before I even left the parking lot. After 5 weeks contacting them and sending them more pictures they just ignore me. Stay away from this place, no customer service if you have any problems. Nothing is getting resolved after contacting them, they just deny it and lie to you. If you have a problem they're very rude to you. Very bad place!!! read more

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These guys are awesome. They didn't finish completely cleaning our Tahoe and without question they made an appointment and took care of the issue. This is the only problem we've had in 3 years. Your vehicle will look like new coming out of here. Billy and the staff are great ! read more

Had my windows tinted here. I noticed larger bubbles on the windows right after, but was told they would go away. After a few days I noticed dirt everywhere in the tint and large bubbles were still present. I called and the manager, Rob, told me to come in and he would take a look. I voiced my concerns with the dirt and bubbles and Rob said that there will always be dirt in tint and the bubbles would go away. He brought one of the tint guys to my car to get his opinion and the tinter said it needed to be removed and redone. After some thought I decided to just ask for a removal and refund. Rob said they will not refund due to having labor and product in the car. I said the job should've been done properly the first time and I don't trust them to redo the windows because I don't want to be in the same situation again. I said they could remove the tint and refund so I didn't even have their product anymore or I would just dispute it with my credit card company. Rob laughed at me and I ended up having to call my credit card company to dispute the charge. I will be going elsewhere and paying for a removal and new tint job. Pictures are 2 weeks post tint and doesn't even include all the bubbles and dirt. read more

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Had a great experience with this place years ago for a remote starter. So I thought I would give them my repeat business and inquired about another remote starter and window tint. Been 3 days and no response. Took my business elsewhere. read more

I would recommend SparklinImage with many other reviews for this place, I got to agree with the worst problem is, it's still dirty and dusty AFTER the interior detail. For such a high price, you would expect way more of a quality job. They are not quality at all. read more

Poor quality, old guy named Mike is the worst person to ever exist, the service that they give us is awful, Mike wanted to shake my hand, and it was so greasy I couldn't even see his skin read more

I visited this place to get an automatic car starter installed and when I tell you is blessed my sound during the harshest of season, whether is the dead of winter or summer, it does just that. It is especially helpful when it snows. I can pre-set my heating options and the just hit a button and my car will warm up and defrost the window without me having to leave the house. The range of the sensor is about 1,000 feet with an unobstructed view. It works great through windows. The more walls you try to pass through the less likely the signal is going to reach your car. The system also replaces your automatic car door opener and alarm if you previously had those features on your car. I can't remember the price. I believe it was $199.99 for the product. The amount for the installation escapes me. Nevertheless, it was well worth the cost. I've had it for three winters now and it pays for it self every time Mother Nature decides to sprinkle snow flake on the Earth. Also, I've the battery and the remote run down for wear and tear you can just take it back and they will replace the battery, the screws, or the covering free of charge!!!! read more

I purchased a Leer camper topper for my truck from here. In the beginning I was very happy with the communication from their staff helping me through the process with my questions regarding the topper. I eventually came in and met with the store manager and decided then to purchase on the spot. I was told that it would take 4-5 weeks for them to build it and ship it and to expect a call in 4-5 weeks to setup an install date. I didn't get a call, at 6 weeks I called them and they said they didn't have an update but were going to call the factory and get right back with me. I didn't hear back from them so I called back again at week 7. I was told the same thing and was promised that I would get a call back the same day. Heard nothing back, so I called back again with frustration in my voice at week 8. This Time I was told that it was going to be another week or two before they would get it. A week and a half later I still had not heard anything so I called back. They gave me the same run around that it should have been there and they didn't know why. I threatened to request a return on this and I heard back the next day that it was shipping. 4-5 weeks turned into just over 10 weeks for a topper. It was installed the day after they received it but there was a small penny sized dent in the side. they took a picture and said they would see if it popped it self out over the next week and would follow up with me. Never followed up and the dent is still there. Unless you are going for something small the customer service here and communication when purchasing a $5,000 camper topper was horrible!! read more

The team at Ziebart does an excellent job. They are very knowledgeable about their products and services. Their speciality is rust proofing window tinting detailing and remote starts. They are fast and very nice to work with read more

Ziebart - Auto Detailing Near Me - Indianapolis, Indiana

I took my car to get the interior shampoo and cleaned. Supposedly they use (hot water extraction etc). I could of done a better job myself. They did a very piss poor job. So I took the car back in hopes they would do a better job. Passenger side seat still looks dirty. After spending $137 bucks my car should of been spotless. Dash board /counsel area half ass wiped down! I think it's a shame. These days you can't get good service. Rather then argue over a $137 dollars. I will never go back. Ziebart(this location )sucks! Def wouldn't waste your time. Damn sure don't waste your money when you can do sloppy half ass work itself! read more

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Was turned away after making an appointment and was told " they wouldn't make any money" due to the stains on the seat being "set" and it would "cost too much" was told to go to the car wash down the street 1st then try them. Kinda silly since that's what you are suppose to specialize in. Sad that money is the only factor you consider. Won't be recommending this place at all. No attempt to help out at all. read more

I called about putting in a remote car starter for my son's birthday, and the second I said Volkswagen they wouldn't even consider doing it. I had it done somewhere else and it turned out great. read more

I've now gotten two remote control starts and I couldn't be happier with the service and staff at Ziebart! They always answer the phone right away, get you in for an appt quick, and are more than friendly and accommodating. read more

we were treated like family by John. He was wonderful to us and we will be back ziebart on Washington street

When I bought my car I received an annual diamond protection package with Ziebart. They've always made the outside look so nice. This year I decided to have them do an interior detail as well. I was so impressed! It smelled so good and looked like a new car. I definitely will be doing that annually as well. I've brought my car here for the last few years and every year I've dealt with the same gentleman and he is so friendly and helpful! read more

I purchased a $1000 dollar package of undercoating, interior and exterior protection for my minivan 3 years ago. Every year they refresh the treatment at no cost. U call for an appointment and can usually get service within the week. The staff is friendly and does not try to sell me additional services except wind shield coating, which I recommend. The van comes back looking brand spanking new. read more

I got my windows tinted in February. They did an awesome job and they got finished the time they said they would. The price was reasonable. read more

The team at Ziebart was extremely professional every step of the way. I had a backup camera installed elsewhere and it stopped working shortly after. I emailed Ziebart and they said they could take care of it. Dropped it off two days later, got a call back within 2 hours and said it was a quick and easy fix! They were extremely generous throughout, and I would recommend them to anyone. Will definitely be back for future needs! read more

I scheduled a car detailing here... had a gift card. When I asked about drop-off, the guy I spoke to was adamant the vehicle be there first thing in the morning b/c it takes all day. I told him to give me the earliest appointment available and I would drop the vehicle that evening, use the key drop. Sounds easy, right? When I called at 2PM the next day to ask about pick-up, the guy gives me attitude on the phone claiming that they found the key but no instructions on what to do with it. I explained that I had an early appt for detailing, it was scheduled yesterday, and I spoke to someone whose name started with B... couldn't recall who. Interestingly, MORE attitude. They have several employees whose name begins with B and I got to hear them all and ID my (non)scheduler! Following the audio line up, I was fairly disgusted... told em to forget it and I was coming for the car. This is when they attempted some customer service. Guy assures me that it will be fully detailed if I come by right before close. Recall, it's imperative that they have the full day to do their thing but he says he'll make it work. Well, needless to say they pulled together a rush job and half-assed it. Of course the mats were still wet but there was dust all over the dash... it was untouched. There were streaks on all the windows, debris on the console, and the spill in the backseat I had specifically asked be addressed remains. The whole thing cost 90 something dollars and they stressed this was a PROMOTIONAL RATE... ordinarily it's twice that. I remitted my $100 gift card and trashed it with the remaining balance... I won't need it. So, my advice, steer clear of this this place if you want anything resembling competent work. It is, however, highly recommended for no-attention-to-detail detailing... if you can get an appointment! read more

These guys are the best, Had my Jeep done , paint protection, rust proofing and undercoating, just did my annual renewal and it looks brand new . read more

Installed several remote starters for us. Anytime we have had any problems we have stopped by and they fixed it on site. These are the only guys we will use for our remote starters! Keep up the good work guys! read more

Ziebart - Auto Detailing Near Me - Indianapolis, Indiana

Unfortunately I can't rate this business as highly as I did some time ago. My car was due for the diamond gloss and rust prevention renewals last year. I called ahead and spoke about a bubble on top of my hood under the paint wondering if they could even renew the diamond gloss in that location. I was told that they would check it out when I came in for my appointment. The day of my appointment, I pointed out the bubble under the paint to the manager, I believe, and then waited in the lobby for the work to be done. No one ever came to me and informed me of anything concerning that bubble. Later, after I had a fender bender repaired and had to leave my car at a body shop, I found that the bubble was a rusted through place on my hood. I'm wondering what type of quality there is when someone has rust protection, diamond gloss renewal, and also questions that spot specifically ahead of time, and nothing is said about it. I also had been told by someone (I don't remember who) that redoing the diamond gloss on my fender after it was repaired at the body shop shouldn't cost too much, maybe $25 or so is what I remember. When I actually planned to redo the fender and the hood, the manager quoted me a much higher price times two. I believe the amount was close to $58 for each section. I was furious and chose to not do any more business with them at that time. I also questioned the manager why I wasn't told all of this when I was there previously specifically asking questions about all of this. No answer. Am debating where I will go in the future. Have been a client there for about 17 years and have had several cars treated as well. No one likes surprises especially when they ask ahead of time. Never sits well with a client, and will be remembered and talked about for a good long time Ziebart. read more

If you're considering getting your windows tinted and don't know where to go, look no further than Ziebarts! Absolutely amazing service and work, I couldn't be happier with the work they did. They are extremely friendly and have amazing customer service as well which makes the experience twice as amazing. I 100% recommend them to anyone that needs work done ! Thank you for my tinted windows ! read more

Terrible Had diamond coating done and car has now developed rust spots and terrible paint swirl marks Ziebart Castleton, please reach out to me read more

I bought a new truck and had several services completed: 1) rhino line 2) window tint 3) total protection package: - super rust protection - underbody sound barrier - diamond gloss paint protection - fabric protection and leather conditioning - windshield treatment I worked with Ron, who took the time to thoroughly review the services, answer ALL my questions, and discuss my options with me. While he did inform me of other services they had available, which any good manager would do, I never felt rushed or pressured to purchase anything. The service was quick! They did keep the vehicle over night, but that is to be expected with the amount of work I had requested. I dropped it off one morning, and had it back by lunch the next day. While not expected, Ron was kind enough to help me with a rental while they performed the work which was very generous. I would definitely recommend connecting with Ziebart of Castleton if you are looking to protect your vehicle in any way! read more

if i can give them a belowe zero i would, trust me.....please read carefully.....i repeat do not do not do not go here for auto detailing inside or outside your car, billy very disrespectful, i drop my car off around 8:30am today 10/21/2022 and just picked up a few minutes ago and nothing was done literally billy very very rude and disrespectful said they did work and ask him to come outside to look at it, he told he could not was not and which he had 3 guys which were suppose to be chad, lonnie and the other one was using his phone he had the nerves to ask me to stay another 5-15 minutes which supposed to have been done all day i paid 390.48 for this service and didn't received $50 service said the store be in tuesday and he didn't want to deal with it and i was very very upset and a hard working person and choose to come their for as i thought superior service, i will let the photos speak for themselves, this is not over i asked for entire refund he told absolutely no i will put on every review as much as possible along with pictures, this is not the end of me or the money i work hard $400 to throw away for horrible job, horrible detailing, horrible customer service go to sparkling image much better job, my leather was not clean, my car look like a basic car wash windows were streaked, absolutely nothing. i will let pictures speak volumes, see below, do not do not do not do not go to this store on 86th st, horrible horrible unprofessional people literally. as you can see from the photos the wax still on the front & back of the car was still on my car(lol & melissa said don't wash for 3 days) seats still dirty and not clean, water marks on my rear view mirror, seats not touch, not even wash off, they have smeared off my lettering, it was a basic, i do mean basic wash job that sparkling imagine would have done so so much better. if you appreciate your hard working money, do not spend your money with them. read more

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Took my car there for an interior detailing. The carpets needed cleaning, the front seats were only a little dirty, but the back seats had some stains. After picking the car up, I did not look it over very well before leaving. My mistake. When I got home I looked it over better. The floor was vacuumed and the carpet was cleaned, but the back seats' upholstery was still dirty. It looked as if they weren't cleaned at all. I took the car back to them and they said they would go over the back seats "again". Well, after they finished with the "second" cleaning, the back seats were clean. I thanked them and left. After looking more closely at the front seats, and comparing them to the job that was done to the back seats with the "second" cleaning, it appears that they never touched the front seats during the original cleaning either (other than vacuuming). I should take the car back to them for a third time to have them finish the job correctly, but they are closed for the day and I don't have any time next week to take it back. Bottom line... if you take your car to this place, make sure that they fully complete the job for which you pay them. They seem to have the ability to do a proper job when pressed to do so. It's just unfortunate that is necessary. read more

I have worked with Ron Grow over the last two years on a timing issue with annual service. He has been great to work with and I am pleased to share a very positive review of this store both for customer service and quality of work performed on our two vehicles. Thank You, Mike O'Connor read more

The best thing about the place was that the staff was friendly. I requested auto detailing, got it for a fair price, but the job that was done was far from perfect. They missed cleaning several floor mats, there was still glitter left in the trunk of the car and some places underneath the seats were not cleaned. I called and reported the inferior job. They offered to correct the problem by cleaning the areas they missed the first time. But, that meant leaving my car again and after leaving it for an entire day the first time, I decided not to return. Additionally, the staff said they would remove some of the particles that existed on the exterior of the car. When I picked up the car, they told me they were able to remove the debris (forget what term they used), but after inspection, this was not done either. Ziebart needs to improve their quality control while maintaining their friendly service. read more

I will decline to discuss my experience until i can determine whether this location and corporate will decide who is going to refund me the money for the gift certificates that I purchased, that are now worthless, without any additional inconvenience to me. I understand that stuff happens sometimes that is beyond anyone's control and the way it is handled determines more than the mishap itself. read more

When we got our car three years ago, paint and upholstery protection were included with 3 free years of annual maintenance. After three years everything still looks great! Splurged on interior detailing this year and the interior looks like new. I was able to get an appointment without an issue a day or two ahead of time and the employees were courteous and friendly when I dropped off and picked up the car. read more

Someone got sick in my car. The next morning I took it to various detailing companies, all of which said they couldn't do anything to help because it was a bodily fluid. Ziebart said they could help and in a matter of an hour or so had the cars insides looking and smelling brand new. Every employee I encountered there was totally polite and personable. The price was half of what other places were offering and immediately done work instead of waiting a few days. I would definitely go back in the future for any service needs. read more

Horrible. Made an appointment a WEEK in advance. Told me it would take two hours. Went to my appointment came back and noticed my car wasn't even moved from where I parked and windows were not tinted. They failed to tell me they were running behind even though they had my phone number. I cancelled. Never going back. Taking my services elsewhere and best if you do too. read more

I purchased a new car from a local dealer. I wanted remote start. The dealer took it to ziebart to have the remote start added. Why they didnt do it inhouse I have no idea! The remote start done by Zeibart was a piece of junk. It did not integrate well with the car, didnt function correctly, and Ziebart had an attitude about fixing it. I eventually asked them to remove the piece of junk. I asked how they would fix the spliced wires. Ziebart said, There were no spliced wires, it was "plug and play". I took the car home and bought an OEM remote start and installed it. What I discovered was that Ziebart infact spliced about 12 wires and did a poor job of reconnecting them! "plug and play"???? Poor product, poor workmanship, and deception... I wouldnt trust this hack shop with my kids tricycle! Strongly suggest another shop! read more

They're great. Never had any major issues. Little overpriced for cleanings but that's it. Love my auto start.

Great advice and follow through with a plan of action. Easy to get everything scheduled and things were reasonably priced and finished when promised. Thanks! read more

My husband took my new car in May to have the windows tinted at Ziebart.... despite my apprehension at using them. We were in process of moving to Texas, which happened to be where the salesperson was from. While my husband took my car for the $89 window tint special... he came home with a $170 receipt. The sales person recommended the level of heat reflection and dark color. After moving to Texas and I took my car in for the required State Inspection... it failed due to the tinting. I had to pay to have it removed, and replaced. Without the inspection I could not purchase Texas plates or driver's license. Now, Ziebart Headquarters was sorry for the incident, and immediately pointed me to contact the Castleton store because they were a franchise. I had to ask for the information of HOW to contact the owner and/or their customer service as I was informed. The immediate response from Casleton Ziebart... well, they too were sorry! And of course said we were to blame. And they were not going to help me or even discuss any sort of equitable solution. So, everyone is sorry...mostly me. Customer service on the back end of a purchase is equally important. This store obviously, is only interested in your money up front!! read more