I came in here to shop around for a bike. I've been looking for a commuter bike, and while doing my…read moreresearch, I read that this place sells used bikes at a reasonable price. When I came in, the staff/owner was professional and welcoming. He suggested what kind of bike suited me based on my preferences and height. I ended up buying the bike he showed me. There was a 1-year warranty on the bike (except for flat tires), and he even told me I could return it within 3 days if I didn't like it anymore. He was very knowledgeable and didn't pressure me to buy the bike. He was very direct and fair, which I appreciated.

Best budget maintenance services in Fremont. The father and…read moreson duo are really down to earth and give great customer service support any time you walk-in.

Went to the mailboxes store and saw a new cycle shop. I poked my head in, apparently not that new…read morebut I guess I don't get out much! Took in my old Santa Cruz. Needed some new brakes and a little love. After discussing my riding habits, they recommended a brake style I wasn't familiar with which sounded perfect. It cost less than repairing my current system and less ongoing maintenance. Completed quicker than I needed it. Did a ride yesterday and running great. Gears switching as good as ever as well. Great service. Their bike selection made me drool and I hope I can justify an upgrade soon. I will return and recommend.

Customer service is top notch (took me in as a walk in today) and very knowledgeable shop. They…read morework on all kinds of bikes. Even old museum rim brake bicycles. Bike parts are fairly priced as well. Will be coming here to purchase a more modern bicycle soon!

After shopping around for service for my bike, although naive and skeptical, I was thankful I took…read morea chance on Z, the head technician at Cyclepath. He explained to me it'll take a few days I waited a week but considering it was going to be longer still great deal for the price. Got it back already rode 100 miles on it and works great, even fitted now. Also, did I mention the savings?!? He didn't over charge he simply explained if would it would cost more, hell let me know. It was clear communication from A2Z

Called the store in the morning inquiring about some tires and tubes and they said they had it and…read morestated they were open until 4. I made a 45 minute drive to downtown Hayward and all the security gates were already pulled out and the store was closed. I stood in front of the store confused because it was only 3:15pm. I sat in the car checking the hours online as the employee with long hair closed up and drove away in their white Mazda hatchback and their bike rack hitch. Is this normal practice? Do any hire ups know people are closing up shop early? Pretty bummed to be honest. Totally killed my mood and such a waste of time and travel. Oh well.

I came about a half hour before closing. The store was very clean and quiet. They had a variety of…read moredifferent Trek bicycles, as well as e-bikes. Chris was very patient and knowledgable. She was able to answer all of my questions and help me find the perfect bike within my price range.

I bought my mountain bike here because it was a screaming deal on year-end clearance. They are nice…read morepeople but my experience with their service department has been disappointing. On my first ride after I picked the bike up, the brake lines were full of air, enough so that my front brake was not really functional. When I brought it back to the shop, I also mentioned that the chain was skipping off the cogs under load in the higher gears. They took care of the brake problem, but I literally had to go back three times before they warrantied the cassette, which fixed the problem. They just kept adjusting the derailleur. I don't think they test rode it because they would call me and tell me it was fixed. I finally had them go out the back of the shop with me and ride along with me to show them how it skipped. The other issue was the bike started shutting off (it's an E bike) when I would hit rough sections on the trail. I had to take it back multiple times before they finally warrantied the battery and mounts. Each time I took it in they would call me and tell me it was fixed. I would go to start a ride and within a very short period the bike would shut down again. I get that this is a problem with the bike manufacturer and not the service department, but a quick search on Reddit revealed that this was a known problem and a warranty issue. It shouldn't have taken multiple visits and so much time with the bike in the shop to get it corrected. Most recently, I took it in to have the brake lines bled, and when I picked it up, one of the mechanics told me that the back brake was making noise. The service manager said that couldn't be anything they did they just bleed the brakes. However, when I got home, it sounded like a bagpipe every time I hit the brakes and it certainly didn't do that before I took it in. I think the brake pads got contaminated with brake fluid. Also, the retaining clips that keep the pin holding the brake pads from falling off were missing from both brake calipers. I called and spoke to the service manager. He told me that the clips aren't really necessary as long as you keep things tight. I asked if they had them in the shop and if I could come get them and he said he wasn't sure what part I was talking about and he would have to look at them. At that point, I just ordered a new brake pads and clips on Amazon and I'm done with this shop.

Started looking into an e-bike and it was here and trek in the village. Trek was nice but their…read morebikes were a bit pricey. So I came here. I'm glad I did. Both Kyle and John were knowledgeable and helpful in answering all my questions, giving me tips and pointers, and things to consider. They even told me about the AVA program that gives free money for the purchase of an e-bike. I'm waiting for that to come through, so I can purchase my new bike.

I stopped by today and the employee helping us was very kind. I did not get his name but he was…read morevery knowledgable of the bikes and was more than willing to answer all my questions. Although I couldn't find a bike I liked, his help was still much appreciated!

Was prepping my bike for a ride on this beautiful saturday, when I noticed a broken spoke. Was…read morehoping to get it fixed in time to be able to ride today and gave Vic a call and he said he could get it done. Brought my bike in when he opened and he had it done in 2 hours. He also found a brake pad issue and fixed that as well. Price was a bargain for same day and quick turn around. Will be coming back for all my repair needs. Thank you!

I like to support and mom & pop store. Victor seems friendly. I've had a bike fixed here years ago…read more My son and I dropped off his bicycle to fix the brakes last Wednesday. I wrote my cell phone on his notebook to call me for an estimate. I did not hear from him until I called Friday. He said he had 3 people at the store but will call on that day. He did not. I called on Saturday to check on the bicycle. He said he'll call me on the same day which he did. The bicycle was ready for pickup on that day for $60. If you are not in a hurry, I guess this place is fine. But if you care about letting your "yes" be "yes" & your "no" be "no", there are other bicycle shops out there.

After my partner discovered that our bikes had flats, we quickly called this place to see if they…read morecould take us in. Chris was extremely friendly and informative over the phone and we brought the bikes in. He gave us really helpful info regarding the bikes and helped fix our damaged tubes and helped so much with other parts of it without charge. This person is a pro and doesn't charge an arm and a leg like other places. We definitely found our go to place here!

Chris has knowledge beyond your typical bike shop due to his years of riding, racing and shop…read moreownership. If you have a question he can't answer, you've asked the wrong question. He carries quality brands that I consider mid-life crisis quality. Instead of a Corvette, you buy a bike from Robinson. You'll save money and be happier and healthier in the end.

The paint was pretty beat up on my vintage Atala. Rick offered to restore the original, but I…read morewanted a new color on my old frame. We discussed colors, using Pantone colors as a reference. Inspired by vapor wave, we landed on a Sailor Moon palette of deep purple, magenta, and white (with a few gold accents). The pin stripe around the lugging is really clean. Excellent work! She's a beauty now. Rick talked me out of an additional blue color block and I think it turned out really great. He even polished the chrome fork and applied topcoat over the decals so they won't fade like the originals.

Rick repainted my beloved 21 year old Soulcraft groundskeeper. It had seen a lot of miles and abuse…read moreand was showing as much rust as paint. I met Rick at his shop and he helped me pick out a new color after listening to what I was thinking color wise. We also agreed to redo the decals. He told me it would be about 5-6 weeks and like clockwork it was ready in that timeframe. I went to pick it up and I was amazed! It looked better than new and the decals were fantastic. Built up it looks even better and feels like I got a new bike! I would highly recommend Rick if you are considering getting a frame repainted. He does an incredible job, and is super friendly and nice fun to work with!