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    The Bicycle Garage

    3.5 (457 reviews)
    ModerateBikes
    Open 11:00 am - 5:00 pm
    Updated a few days ago

    The Bicycle Garage Photos

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    The charger next to the port on the bike

    Today I bought a turbo levo and they did multiple things wrong. When I got home to turn the bike on, I realized that they forgot to disable the dealer lock and since this place is very far from me, I had to go somewhere else to do it and they charged me $40 for something bicycle garage should have done during their final check. Then after I rode it, I went to put it on the charger and they gave me the wrong one! This is terrible and I do not understand how this happened.

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    1 month ago

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    29 days ago

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    3 months ago

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    4 months ago

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    4 months ago

    Helpful 3
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    4 days ago

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    1 day ago

    Just bought my daughters bike here, service and selection were great. Will definitely come back

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    2 days ago

    Great service! And awesome bike and helmet. Super helpful staff! I love my electric and abus helmet

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    2 days ago

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    1 day ago

    Great selection of bikes and was easy to work with. The guys were helpful and knowledgeable

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    3 days ago

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    16 days ago

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    3 days ago

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    20 days ago

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    17 days ago

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    1 month ago

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    29 days ago

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    13 days ago

    Good customer service. There employees all nice and patient for every customer. Highly recommend you to purchase a bicycle from here.

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    13 days ago

    Great customer service and a great selection of bikes! The staff was helpful and made the whole experience easy. Highly recommend!

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    16 days ago

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    3 months ago

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    24 days ago

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    3 months ago

    Staff so helpful, huge selection and great service. This is the place to find your ebike! Thanks Bicycle Garage.

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    2 months ago

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    1 month ago

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    4 months ago

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    7 months ago

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    5 months ago

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    2 months ago

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    11 months ago

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    10 months ago

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    3 months ago

    My son left satisfied with a bike he loves. Thanks The Bicycle Garage, we really appreciate it!

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    6 months ago

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    3 months ago

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    1 year ago

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    6 months ago

    The guys at the Bicycle Garage are very helpful and courteous. I would definately go there again for any issue with my bike.

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    8 months ago

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    6 months ago

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    8 months ago

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    Photo of Edna G.
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    3 years ago

    Helpful 7
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    Page 1 of 12

    The Bicycle Garage Reviews in Other Languages

    Ask the Community - The Bicycle Garage

    How much for a basic tune-up?

    Sorry for late response. But I know the Bike shop where I reside was charging $90/bike for a basic tune up. Im sure this place is around that price.

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    Review Highlights - The Bicycle Garage

    Fred approached me offering help and listened me carefully and asked me questions about my interests, and goals.

    Mentioned in 40 reviews

    Read more highlights

    Centripedal Bikes

    Centripedal Bikes

    4.8
    (428 reviews)
    1.9 mi
    $$

    Centripedal is a small business with surprisingly great selection of bikes and accessories in my…read moreFremont neighborhood. What stands out to me is there quality of bike services for repairs, customer service for shopping for a new bike, and bike maintenance. They also have a used bikes section (varying inventory) which is terrific for families with young kids that frequently need new bikes without breaking the parent's bank. On the flip side, for the more enthusiasts or adult bikers they have bikes that should satisfy their needs for sure. The staff is helpful and friendly which is something that's never present with online or big box shops so definitely consider this bike shop in the future.

    Short Story: The best bike shop in the Bay Area!…read more Long Story: I first came here in Aug 2024 to purchase a bike. They have a large selection of Giant brand bikes at all price ranges. James and his staff was very knowledgeable, courteous, and professional about everything. They really spend the time to answer your questions and not just to "sell you something." The process to buy a bike is that you go to the retailer website (for example, Giant) and order the bike yourself. You have the bike shipped to Centripedal and they will assemble it for you. Afterwards they will call you to come in for a fitting. Then after this you can take the bike home. You get one year of maintenance, parts, and labor for free. Afterwards, you then pay as needed. The turnaround time to get the bike was about a week and James was able to deliver it to me (after fitting) as my car couldn't fit the bike and I lived relatively close by. Verdict: I'm going back in the future!

    Photos
    Bike Wash
    Bike Wash
    Road Bikes
    Road Bikes
    Kids bikes

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    Kids bikes
    Trek Bicycle Castro Valley

    Trek Bicycle Castro Valley

    4.7
    (475 reviews)
    12.0 mi
    $$

    I came about a half hour before closing. The store was very clean and quiet. They had a variety of…read moredifferent Trek bicycles, as well as e-bikes. Chris was very patient and knowledgable. She was able to answer all of my questions and help me find the perfect bike within my price range.

    I bought my mountain bike here because it was a screaming deal on year-end clearance. They are nice…read morepeople but my experience with their service department has been disappointing. On my first ride after I picked the bike up, the brake lines were full of air, enough so that my front brake was not really functional. When I brought it back to the shop, I also mentioned that the chain was skipping off the cogs under load in the higher gears. They took care of the brake problem, but I literally had to go back three times before they warrantied the cassette, which fixed the problem. They just kept adjusting the derailleur. I don't think they test rode it because they would call me and tell me it was fixed. I finally had them go out the back of the shop with me and ride along with me to show them how it skipped. The other issue was the bike started shutting off (it's an E bike) when I would hit rough sections on the trail. I had to take it back multiple times before they finally warrantied the battery and mounts. Each time I took it in they would call me and tell me it was fixed. I would go to start a ride and within a very short period the bike would shut down again. I get that this is a problem with the bike manufacturer and not the service department, but a quick search on Reddit revealed that this was a known problem and a warranty issue. It shouldn't have taken multiple visits and so much time with the bike in the shop to get it corrected. Most recently, I took it in to have the brake lines bled, and when I picked it up, one of the mechanics told me that the back brake was making noise. The service manager said that couldn't be anything they did they just bleed the brakes. However, when I got home, it sounded like a bagpipe every time I hit the brakes and it certainly didn't do that before I took it in. I think the brake pads got contaminated with brake fluid. Also, the retaining clips that keep the pin holding the brake pads from falling off were missing from both brake calipers. I called and spoke to the service manager. He told me that the clips aren't really necessary as long as you keep things tight. I asked if they had them in the shop and if I could come get them and he said he wasn't sure what part I was talking about and he would have to look at them. At that point, I just ordered a new brake pads and clips on Amazon and I'm done with this shop.

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    Great bike, love it
    Great bike, love it
    Trek Bicycle Castro Valley
    Trek Bicycle Castro Valley

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    REI

    REI

    3.4
    (235 reviews)
    12.4 mi
    $$

    This review is a little overdue, but I wanted to give a huge shoutout to the incredible staff at…read moreREI! Their customer service continues to be second to none. A special thanks to David and Will for taking such great care of my bike. They performed a complete tune-up, installed a pair of brand-new Panaracer GravelKing tires, and replaced my pedals. I dropped my bike off in the morning, and it was ready by the end of the day. It rode like new, and I couldn't have been happier with the quality of their work. I've always been a big fan of REI because they genuinely provide personalized service, especially for us cyclists and outdoor enthusiasts. This location is an excellent example of what makes REI so special. Over the years, I've purchased much of my hiking and camping gear here, including one of my favorite Trailmade sleeping bags, which has accompanied me on many adventures. I also appreciate REI's quality Co-op branded products, reasonable prices, and the fantastic sales they offer throughout the year. If you're looking for knowledgeable staff, outstanding bike service, and quality outdoor gear, I highly recommend this REI location. Cheers!

    I have been to this location countless times and enjoy seeing the merchandise and visiting the…read morefriendly staff. I especially enjoy the shoe department. However, I'm still mad that they don't put hoka shoes on sale. They have a great selection of name brand items here. I always wait for good sales because otherwise it's pretty expensive. You can also get a credit card where you get tons of money back. I think I have hundreds of dollars that i've stored up waiting to buy great merchandise Thanks for being such a good asset in our community. Special shout out to the athletic ultrarunner and knowledgeable staff member, Julian. He sometimes teaches classes on running and trail running. Don't miss it-' he is priceless resource.

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    REI ANNIVERSARY SALE starts 5.15.26. Excellent service.
    REI ANNIVERSARY SALE starts 5.15.26. Excellent service.
    REI
    Outside

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    Outside

    The Bicycle Garage - bikes - Updated August 2026

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