Serjeo was recommended to me by a family who used them for their wedding bands years back -- I was…read morenot disappointed! Serjeo designed a stunning platinum solitaire engagement ring for a diamond I had purchased. We, of course, went back to Serjeo for our platinum wedding bands. I highly recommend Serjeo for your engagement/wedding needs!

Everything everyone says about Serjeo is true. He's a talented guy with a great attitude towards…read morehis customers. My fiancé bought my engagement ring here, and we also got both our wedding bands here too. My ring is incredible and I get compliments on it all the time. Huge thanks to Serjeo for creating a piece of art I will wear proudly for the rest of my life!

BEST. EVER. I have never written a review before but I was so blown away by Iqbal. I hadn't gotten…read moremy rings professionally cleaned since I got them (7 years ago, oops.) and they came out looking absolutely brand new!!! He also did an incredible job at resizing them and was able to do 2 rings and have them back to me in a day. Overall, great experience and service. I will forever be loyal to Iqbal and Khan Diamonds

My husband and I absolutely LOVE this place. Got both of our wedding bands + my engagement ring…read morehere. I get so so many compliments on my ring for its uniqueness, beauty & sparkle. Strongly recommend the plan with the diamond rings since it includes replating and makes the ring feel brand new! Iqbal has a fantastic eye and even gave me a cleaner kit. Located on the 5th floor of the Boston exchange jewelry building off of Washington. We will recommend him to everyone. Even came in with a friend to have his 5 year old ring feeling brand new!!!

Review from my fiancé :)…read more Let me start off this review by saying if you've been to this place and are hesitant if you should go with them, you need to greatly reconsider your position - because we went to several different places (both local & chain), and BDC is absolutely the best and a cut above the rest. My girlfriend (now fiancé, of course ) were in Boston for July 4th and we decided to check out a couple jewelry places. We didn't seek out this place in particular - we just happened upon while walking around the area (we even looked at a place next door that was not even a maybe after going in). We were greeted by a very nice & smiling Stephanie. She and her family own this business, so right off the bat, you know you're going to get the best (local) service - versus being just another "number" at a chain jeweler. Stephanie was a no-pressure, VERY knowledgeable, down-to-earth salesperson. She first congratulated us both on the future engagement (the first sign of her easy to approach, personable nature). She then asked if we were looking for anything in particular, so my finance showed her a picture of a ring she saw on Instagram, and Stephanie instantly found one very similar to it (an example of her no pressure, non-upselling nature). She answered all of our questions about the different qualities of a diamond (caret, cut, color & clarity). She is both a certified Gemologist and Diamontologist, so you know you're getting the best information from her. Another thing that really stood out to us is when Stephanie told us that not only will do they do free life-time cleanings, but they'll also do a complimentary repair/replacement of the stone if it's lost, damaged or even stolen. That in itself is rare, because most places (and all the other ones we checked out required this) make you submit a claim through your insurance. So that right here sold us, and put them on the top of our list. We finished the visit by Stephanie writing down all the information on the ring for us on a business card, in case we did decide to go with it. After visiting BDC, we went to several other places (local & chain) in Maine (where we both met, and I'm from). However, after weighing all the options and how the other places were, we knew the obvious answer was BDC. Stephanie's no pressure, approachable, knowledgeable personality and their obvious commitment to customer service made it an easy choice. Over the next several months I worked with Stephanie directly since I knew what my finance liked. We emailed back and forth over different options based on the information from the card (the ring we originally looked at) and on my budget. She even went as far as to not only send me pictures of al lthe different rings we talked about, she also sent me videos of them so I could see them in greater detail. If that isn't superior customer service, then I don't know what is. She even suggested a ring (that I ended up picking as the one for our engagement ) that was several thousand cheaper than the original ring we looked at - that is an obvious commitment in showing that she genuinely cares about what the client wants, and not just trying to up-sell you on something you don't want nor need. When I finally did pick out the ring of choice, Stephanie made it so easy to make a deposit over the phone, and get the ring started in production (she was even willing to do this on just a small deposit put down, because she knew I was on a deadline of wanting to propose on a certain day). When I came in to pick up the ring, she already had it ready for me - in a gift box & all. That just goes to show you that not only does she care about what you truly want, she also values your time. We finished by her congratulating me on my pending engagement, and truly showed a sincere interest in our special day (she even asked where and how I was going to do it - so she obviously genuinely cared about our special moment). In concluding, BDC is absolutely the best jeweler not only in the Boston area (which obviously says a lot, because there's MANY to choose from in the city), but also out of any we went to. Stephanie is by far the best in service (no pressure, approachable), knowledge (certified Diamonologist/Gemologist who answers all your questions in the best detail - explaining everything), and quality, local business (even replacing damanged/lost/stolen stones as a courtesy to its customers). Do yourself a favor and go here - you will not regret it (but you will if you don't go here). Thank you, Stephanie & the rest of the staff at Boston Diamond Company for making this one of the best and easiest decisions of our lives! You have truly earned two customers for life, and we won't hesitate for a second to recommend you to all of our friends and family.

Stephanie was a pleasure to work with & she was able to create the perfect ring for my fiancé,…read moreafter showing her some sample ideas. She brought my vision to life perfectly. My fiancé is absolutely in love with her dream ring. Would highly recommend Boston Diamond Company for any of your jewelry needs.

I came in to get a new battery for my grandfather's watch and had an outstanding experience with…read moreCarson, the owner. From the moment I walked in, he was kind, approachable, and clearly passionate about what he does. Not only did he replace the battery quickly, but he also explained every step of the process as he worked--what he was doing, why it mattered, and even the specific battery type he uses and the reason behind it. That level of transparency is rare, especially in an industry where many places try to upsell you on things you don't need. Instead, Carson made sure I understood exactly what was happening, which gave me total confidence in his work. It's refreshing to see someone combine technical expertise with genuine customer care. You can tell he values honesty, craftsmanship, and people's time. I walked out not just with a working watch, but with the peace of mind that I had gone to the right place. If you want top-notch service from someone who really knows their craft and treats you like a valued customer, Carson is the one to see. Highly recommended!

Amazing service and was able to adjust my watch links and jewelry at a very reasonable cost! Would…read moreabsolutely recommend going to Inner Harbor.

My husband needed a new battery for his watch. It was quick and just $20. Nice store. Will go…read moreback to browse.

I stopped at Pacheco's Jewelry's Selections were…read moreoverwhelming, Great customer Service. Friendly atmosphere, plan to stop in again soon. Found the perfect earrings for my Granddaughter. Albert the owner, assisted me in my selection. He also has a granddaughter around the same age as mine. Thank you.

I have trusted Anthony for 13+ years with my jewelry needs…read more I first went to Boston Platinum while looking for an engagement ring in 2011. I had visited large chain stores and many shops around Boston, but I was unable to find what I wanted from any of those stores. After feeling like a well-known retailer in Downtown Crossing was being pushy, I walked into the Jeweler's Building on a whim. I didn't know it at the time but it was the best decision I could have possibly made. When I arrived at Boston Platinum I was immediately at ease with Anthony because of how personable he is. He was genuinely interested in crafting the ring I wanted as opposed to trying to sell me on something from a large stock. We designed the ring together; Anthony listened to the ideas I had to give this special ring a personal touch and brought them to life. He does all of the work himself which is all the more impressive, and it helps save on costs. Since that first time where I got the engagement ring, I've returned to Boston Platinum four more times for big life events that require a one of a kind gift--most recently, my 10 year anniversary. Each time I go to Boston Platinum, Anthony greets me like a friend and then takes the time to sit down and discuss what I am looking for. We go over every detail and I am always impressed by his sketches and designs. Then as I get to hold his crafts for the first time, I can't help but smile. My wife is proud to show off everything Anthony has made for us and receives compliments on all the pieces. I'm really glad that I had the good fortune of finding his shop.

Anthony is by far the best jeweler I've ever met or seen. He is talented, professional, and treats…read moreclients like family. He hand crafted an engagement ring for us and even helped guide us in selecting the diamonds with the best value for quality, as well as helping us with insuring the piece. After a while, we got the ring cleaned/serviced and he did an amazing job for us. Anthony treats us like family and I've never been more confident in a review before. If you are looking for jewelry, please go to his shop. You won't regret it!!!

My husband purchased my engagement ring from this jeweler about 10 years ago. Unfortunately, I have…read morerepeatedly lost small diamonds from the setting over the years. After the first repair, we were advised to remove some of the small diamonds and replace them with gold, which changed the look of the ring. Despite that, I continue to have issues with stones falling out. I reached out to the store recently to share my concerns and received no response. An engagement ring should be built to last, and this experience has been very disappointing.

This place is amazing!! Very honest and reputable! They treat you and each other like family, very…read morecomforting to go into. First off, they took my appointment over the phone same day and even stayed open a bit late to help myself and any remaining customers in the store. I was helped by Michael who really took the time to answer my many questions regarding the ring I was bringing in! He was kind and did not rush or dismiss me. They also did an accurate appraisal, helped get the diamond GIA certified, and quoted repairs that ended up being cheaper than originally estimated! I had a ring guard that was not given back when I received the ring post repairs, however they immediately provided a brand new one and helped install it free of charge and without an appointment. The ring came out great and I was nervous to drop it off, but they reassured me and everything ended up being perfect! I have since gone to drop off a watch for battery replacement and browsed their selection of jewelry as they have my trust and business going forward! Thank you!!

My fiance and I could not have asked for a better experience than working with Harout. We designed…read morea custom engagement ring and wedding band using some existing diamonds from old family pieces. He was incredibly patient answering all of our questions along the way, and we felt absolutely no pressure at any step of the process. He was also very helpful and willing to be honest in discussing which potential design ideas we had would and wouldn't work. When we moved out of the area, Harout was incredibly responsive and continued to help with minor alterations to our pieces. We would recommend him to anyone in the Boston area looking for a great jewelry experience!

We had such a wonderful and stress-free experience with Harout. My now fiance and I went to Harout…read moreto design our engagement ring. My fiance already had a family ring that had a diamond he wanted to use, and Harout worked with us to find the setting and band we liked the most. We originally wanted to "add" a halo to the existing ring, but he suggested we put it in a new setting because it would make the profile of the ring look odd. He was so honest and thoughtful with his recommendations, and really pushed me to try on every band until I found "the one". He also cleaned my fiance's family ring and took out the diamond for us to look at. He told us everything he could see about the diamond (it was an older, European cut) and let us look at it through the magnifying glass. The entire time I didn't feel pressured and all of his recommendations seem to be sincere and helpful ones. My fiance had previously gone to another jeweler on his own, and was a little confused after he left that jeweler. They didn't give many suggestions with what to do to his ring (maybe because he wasn't purchasing a diamond from them?) and didn't seem entirely helpful or inclined to. With Harout, we ended up choosing a band and setting I absolutely loved. He sent over renderings and completed the ring within the time frame he gave. I can't wait for us to return for our wedding bands!