Service is always great. Unfortunately, they are often late to open. When they are late the…read morecustomers are stacking outside waiting.

I have been an All Access Member for a couple of years. The staff has always been great and…read moreknowledgeable. Today they took an extra step. Their Versa spray tan machine had a glich. After calling someone, it was decided that it wasn't going to work. Instead of saying "Sorry would you like to go in a bed, or come back when it's fixed", the girl offered me a custom spray tan. I took advantage of the offer and appreciated the experience. Now that is customer service!!

What do you call the mother of the girl that invented Maxi Pads?…read more Maxi Mum, obviiii. I quite enjoyed this Maximum Tan, and the people working here were absolutely amazing, although it wasn't the friendliest that I've been to, by any stretch of the imagination. I will probably still come back here in the future if I need to tan in this part of Rochester as it's a pretty good company... anyway, my hair looks weird, can you brush my hair, nah, I'm going to let it slide thanks, should I wet it when we get there? Oh sorry I was talking to Barbie.

I really enjoy this place. Staff are amazing. Lotions are too! Very cleanly…read more Iits a Sunday 4:50pm with maximum tan closing at 5:00pm, SAVANNAH took such good care of me. I told her no worries and she insisted I come on in and go full time.

Katie was great. I read the negative review, Katie was so kind nothing like Ive read. I do know she…read morehad just had a baby alone at that time. I have returned many times with NO issues. She has become a part of my life. Her tans are the best I ever had. I recommend her to everyone! Perfect applied develops so natural and lasts! Give her a call shes moved now and still peppy and sweet.

Love love loved my spray tan from here. I was so shocked at how amazing it turned out. I am a…read morepretty pale person and was worried I would turn orange but that was not the case at all. I have a beautiful glow and now ready for my trip. The smell of the spray is so nice too you can tell its not made from a million crazy chemicals. The owner herself did my spray tan and did an amazing job. They ask you to dress down to whatever you are most comfortable with (I went just underwear) and the spray was so fast and easy. Came out right away with a nice tan!

Jacqueline Olivencia is an incredible stylist . She does miracles with my heavy , fine hair with…read moremultiple cowlicks everywhere . My hair literally falls into place after she cuts / styles it . Their brow service is great as well . The staff are all friendly and courteous .i enjoy going there .

I have been a client at the Jackie Olivencia salon for several years. I have never walked away…read moreunhappy or dissatisfied. They are the most professional, friendly, and talented hairstylists! They are up-to-date on all the latest trends, use all the best products, and their stylists all take pride in their job. My stylist is Karin, but I recommend all of the hair stylists. You will not be dissatisfied with the salon!

I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

The hairstylist Na did a fantastic job on my highlights! I've never received so many compliments on…read moremy hair before. I've gotten my hair done quite a few times other places but I've got to say this is the best I've had it done. Thank you!

I love Sara! She has done my hair twice now and although it's a little pricey, I understand…read morecompletely and I'm happy with her service. I did, however, have another stylist do my 10-year-old daughter's hair and I thought it was a $50 cut wash and blow dry but was charged an extra $25 for 15 minutes over the hour mark "because her thick hair". My problem is that she did not even start my daughter's hair at our appointment time. So those extra 15 minutes shouldn't have been charged to me. It would've been nice if she mentioned the extra charge as well instead of just smiling and saying her hair is so thick as she continued to thin it. She did a great job on my daughter's hair but shouldn't start late to do someone's hair and then charge them extra time for going over the hour without asking if I want you to take the "extra time". It was just a bit frustrating.

I had a FABULOUS first visit today! I bought a spray tan package & got a SUPER great deal on the…read moremonth. (8 visits) the guy who set up my profile and explained everything to me was super friendly & beyond knowledgeable. I just moved here from Michigan & would highly recommend this place! Not to mention my medium color tan was precisely the color I wanted. A++

Another bad Zoom Tan location. The staff at this one is the worst of all of them. They are not…read morefriendly at all. The room I was in was dirty. Overpriced.