Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Loved how communicative the team at Genteel Plumbers is. They were able to diagnose and fix the…read moreissue I had in the same day! Edgar (the technician) did a great job and provided us with different options for resolution. The prices are a bit steep, but they are professional and do good work. Would definitely recommend.

Joan and Daniel came out to snake my sink and install a new pop up assembly for my drain. Joan…read morewalked me through the issues and gave me multiple options to resolve the problem at different price points. Daniel had the work done in about an hour and my drain is great now. And if something goes wrong, I'm covered by a 14 day warranty. I recommend Genteel plumbers if you have a larger issue that will require multiple hours to fix, or have a persistent issue and want to benefit from the 14 day warranty to ensure the issue is resolved, but unfortunately I believe their flat-rate structure is not well suited to quicker fixes like the one I needed and that as a result I massively overpaid today. That's on me, I suspected and chose to allow the work to just get it over with, but in the future I will instead reach out to someone advertising an hourly rate for these kinds of issues.

Tech was prompt and polite. Unfortunately he could not with the leaking dishwasher issue since it…read morewas appliance related. He gave me an estimate for the icemaker hookup but it was very expensive. With a little effort I was able to get the icemaker hooked up and saved over $1200.

I'm a returning customer. Discount Plumming sends outstanding plummer each time I call for service…read more They sent Carlos G today to fix my slow / non-working kitchen sink drain. Carlos explained how that could have happened and how to prevent it from happening again. I asked Carlos G about my toilet tank sometimes not filling water. He said it's a simple problem and showed me how to fix it! Also, the office updated me by text to let me know that the plummer is on his way and when to expect him. They also called to let me know that he could be running late. I couldn't be happier with the service. I would recommend Discount Plumming all day! When you call for service, ask for Carlos G. You will not regret it!

We've gotten help from Boris twice, first for a complicated toilet removal and second for another…read moretoilet fill valve and flapper replacement. Both times Boris was super responsive and offered fast high quality work. Pricing is also fair. If we ever have major plumbing issues (hopefully not), I'd definitely be calling boris first.

Boris was great, he actually showed up early to our appointment. No issues since I WFH. I had him…read moreinstall a Waterdrop X12 reverse osmosis system and he was in and out within 45 minutes. Prior to installation, he gave me a few options to choose from and once I received the unit, he was able to come the next day. Would definitely recommend for any plumbing needs!

Very helpful, I was having a drain issue I just couldn't resolve, and they prescribed something…read morethat finally worked!! Thanks again

You just KNOW this place is good when two of your most trusted local plumbing repair companies come…read morehere to get their parts. How do I know? I see their vans and crews parked right outside! Out here in the Outer Sunset, this is the best stocked plumbing supply place for miles around, barring those across town in the Mission. WB has tons of parts that you need for pretty much any plumbing repair, all freshly stocked with high turnover in new parts considering there are so many professional plumbers and contractors that come in here to get what they need. To top it off, the service is friendly here too, even for amateurs like me. They were able to find a hard-to-find part for my toilet, and the prices are still very very reasonable. Yeah.. this is my go-to-place on the West side of this fair City for plumbing parts for sure!

Faren and his team do great work. His crew can address emergency calls after hours, do underground…read morework (new pipes and cleaning), and general plumbing. He has helped me solve issues with strange connections in waste pipes (from unknown neighboring buildings), resolved backed up waste pipes from a clogged house trap, and other issues. His truck is stocked with the necessary items to make repairs on the spot. I highly recommend him and his team.

Luis from Discover Plumbing did a great job in repairing a leak. I got quotes from five different…read moreplumbers, and Discover Plumbing stood out because they were thorough with their inspection before providing a quote, focused on the issue, and did not try to upsell me. Luis arrived on time, was polite, wore shoe covers, and kept his workplace clean. He explained the work, without trying to suggest any unnecessary repairs, which is greatly appreciated! Other "highly rated" plumbers I spoke with tried to charge up to 5 times more for the same job. Luis guaranteed his work and said he'd come back if any issues came up. Scheduling was easy and both he and the office were responsive. If you need a plumber, I strongly recommend getting multiple quotes, you'll be surprised (shocked, maybe angry) to see how much others overcharge. Thanks Discover Plumbing, you'll be the go-to in the future!!

The team arrived exactly as promised--down to the minute. They replaced the toilet, addressing…read moreseveral issues from the previous installation, and even tried to accommodate my daughter's request to swap in the flushing lever from the old unit. Unfortunately, it wasn't compatible. They made several attempts, but it simply wouldn't fit, so they reinstalled the original lever. All of this was done with a highly professional and friendly attitude, and at a very reasonable price. We have another repair coming up and will definitely be calling them again!

I will highly recommend this company for all kind of plumbing issues…read more They are very responsible, very knowledgeable,caring and polite. They provide an immediate response and scheduling. When master arrived - he gave us a plan to resolve the problem and an estimate - prises are very reasonable. During the work he found a couple more issues, which will lead to a disaster should it be neglected. Fixed it and we are now good ( hope for a while- you know how it goes with the house). Thank you all!

I called Garry to have them replace my water heater with a new Bradford White gas water heater. I…read morewanted a good quality gas water heater before the 2027 California ban on gas water heaters. Garry came the next day and the installation went smoothly. Garry was professional and was very patient in explaining features of the new unit. He charged a fair price and showed pride in his work. It's great to have hot water again. We often take our nice hot water for granted. I would highly recommend Garry and Hydroflow without reservations.

Garry and the Hydroflow team were 100% professional in all ways! They arrived on time to…read moreinstall/replace a new H2O water heater, and handled the process thoroughly and efficiently. They even solved a problem connected with the heating system by figuring out that installing a mixing valve would allow for actual warm air to flow again. Above and beyond in all ways!