Esmeralda was great! Quickly helped me with a smile and helped me with my DL issue. I also do titles here.. read more

$25.00 additional fee was posted nowhere in their place of business. Cost $37 to replace my license instead of $12. New to the valley and did not know this was not a State MVD (although if I should have). 25 bucks is high price to pay to save a little time and for incompetent service. read more

This MVD stands for "Miraculous Vehicle Department." Who knew it was possible to find an MVD that is fast and efficient and where every employee is kind, patient, and helpful? This place does it all! I'll be honest, I almost don't want to post this review because I don't want crowds of people discovering this gem of a department, but everyone there also deserves these public compliments. A special gracias to Barbi who helped me out in a tough situation with getting temporary registration for my son's truck. Thank you!!! read more

1Stop is absolutely the place to go for all your Mvd needs! The friendly staff there are total rockstars in my book. They made me feel very welcomed, as though I were talking with a friend, Which to me, speaks volumes about not only her character, but the character of the whole establishment. She calmed my nerves when it was time to finalize the purchase of a my first car in years. I am positively elated! Thank you so very much. You all made me feel better, right then, in the moment, live. I am overwhelmed with gratitude for this group of people who didn't just come to work that day. They came to serve. And wow, I am blown away! Congrats team 1Stop! Job well done! *If you are reading this and you are the manager, your staff deserves recognition for excellent customer service and attention to detail... especially Ale, she absolutely rocks! read more

I had a very disappointing and frustrating experience at this location. I called ahead and spoke with the front desk, Abigail, who assured me they were slow and to just come in for a Real ID. Upon arrival, I was told my old driver's license wasn't valid and that I needed both a valid driver's license and a passport -- which was never mentioned on the phone. After driving 30 minutes back home to retrieve the requested documents, I returned only to be told I also needed proof of address in the form of mailed documents -- again, something that was not communicated during the initial call or first visit. I went back to my car, found some mail in my glove compartment, and brought it in. At that point, Abigail told me she didn't need them after all. This entire process was inefficient, unprofessional, and a complete waste of time. The lack of clear communication and dismissive attitude was frustrating. This experience made what should have been a simple task far more complicated than necessary. I hope this feedback is used to improve service and training at this office. read more

A big thank you to Alex and Stephanie for their amazing customer service! Brought my daughter in for an ID, after being told by a different 3rd party MVD, that she would need to retest for her permit. They informed me she did not and we were in and out in less than 15 minutes. Highly recommend this location! read more

Fast and efficient. I went in there for a out of state title registration. Well worth the service fee vs the regular DMV. On 2/24/2026, Alex was very helpful. The entire staff was friendly as well. read more

We came in to change our address on our Arizona drivers license, after waiting over an hour with an infant, we had to leave. After we left, they CANCELED our drivers license!!! We had to incur more costs to apply for a whole new license elsewhere and we were locked out of our AZMVD.com account! Will be letting the state know about their behavior. Strongly recommend taking your business to another third party. read more

They are horrible. Lost all my paperwork for a vehicle we bought out of state to be registered. I gave them everything and they said it'll be taken care of. Yes a headache and them saying I was never in their office in Queen Creek read more

Super fast service, no appointment necessary. Service fee is a little steep. The convenience is well worth it.

Shout to Liliana, she provided a great customer service experience. She was professional and attentive to my many questions that I asked. Especially being from out of the state she was able to inform me of some very important rules and regulations and other information that I should be aware of. The service was efficient, pleasant, and fast. Good job Liliana, thank you. read more

Always so helpful and faster than the dmv! They always get my information right and are so nice

Wow. Need a license or registration? Come here! Completely different experience than the government-run DMV service centers. People were friendly and helpful. They showed us our license picture to make sure we liked it. Heads up - for a travelers license you need to bring a few bits of official ID such as a passport and two bills. Really appreciated the people working here - they welcomed us in and were pretty efficient - one lady took our picture so we would be ready to go to sign the official papers. read more

Very friendly and helpful staff. Raquel was upbeat, knowledgeable, and answered the many questions we had. Would come to this location again. read more

Great service very nice people! Very convient! They are very friendly and can do it all. I do recommend going here instead of any other 3rd party dmv or the actual dmv. read more

I would've gave them no stars if possible I walked in and asked if they did the service I needed they said yes and gave me a number I waited maybe 30 minutes I shouldve just went to the normal dmv to wait that long whats another 15-20 minutes to wait at this point my number is finally called when I get up too the window show the lady what I needed she just stared at me like I was stupid and told me what is this so she asked the lady next to her and they started whispering to each other then proceeded to tell me yah I don't know what that is I can't help you after having me sit there in that sauna of a place just to turn me away they are rude think twice before going here I miss the old staff they had they really need to learn customer service read more

Very kind service. I had a sticky situation trying to transfer my drivers license, but they literally searched the web to find a resource, then made it easy. Usually I have to run back home to get another document, but they helped me find proof of residency and email it to them. Usually harrowing, they made the process calm and peaceful. One thing... get some weather stripping around those front doors. A one inch gap all around! Keep that cool air in! Show this to your landlord! read more

Very neat and professional. Was greeted warmly and service was quite fast and accurate. Were very compassionate towards the fellow elderly patrons. Stephanie was wonderful in finding solutions. read more

1 Stop Motor Vehicle Services - Neat and Professional - Registration Services Near Me - Chandler, Arizona

3rd party is always the way to go; shorter lines, faster service, but a little more in the way of cost.

Stephanie is amazing! In less than 30 min we got car registered, new license, personalized plates ordered and registered to vote. What we wanted wasn't available for plate and she gave us an idea that we used! read more

This place is amazing. Coming from out of state, they made every transaction so easy and fast. No hassles, no problems. I would recommend 1000%. I got my car registered, title transferred, and True ID. Prices are reasonable but anything is worth the positive experience! The staff is very friendly and helpful. Next time you need a DMV service, come here! read more

I would recommend this place, the service was fast and easy. Big shout out to Rosa who answered all of our questions and made the experience very pleasant. Since I found "1 Stop" I will no longer go to any MVD location. read more

1 Stop Motor Vehicle Services - My daughter get drivers permit . - Registration Services Near Me - Chandler, Arizona

Quick and professional services. Prices are a bit higher than DMV but it's worth not waiting in line.

Very quick and easy process to transfer a title and everyone was very friendly and helpful.

The dmv made me wait on 30+ mins outside on hot weather , thank god this guys helped me to get the things done quickly . I suggest everyone whoever moving from other state and wanted to title register your vehicle in Arizona can walk-in directly here with all the proof of documents. read more

Super friendly employees and large enough waiting room to sit apart from people. They speak Spanish. Plenty of parking out front and they are open until late-7pm. They have 6 windows to help customers. My only complaint is that there's no sign as to where to check in. So when you walk in, go to window #1 first. Overall, didn't have to wait long for service. They also have the new IDs for airline travel- State ID and Drs License. read more

When I went, it was not very busy and one lady greeted me right away. It is evident that some of the workers here are not trained properly in terms of what documents are needed for a name change on a driver's license. On the ADOT website it said all I needed was my SSN card and my marriage certificate/license to which I provided both of those and she said she didn't need those and that I need to go through the court? Then I call the court to confirm whether or not this is true and they said that's not correct and that all I needed was those two things. read more

Stopped by today to renew my registration & customize my plates. The entire visit was 20 minutes long and I could not be happier!

Came here to get a license after moving here from out of state. Easy process and not a long wait. When I'm ready to register my vehicle I will be back. read more

This process was so quick and effortless. The staff was organized, friendly and very professional. The facility is clean and I felt safe with covid guidelines. Compared to other dmv offices I've been to this was by far one of the best. read more

They were so efficient and friendly! Vee was awesome and so helpful. I would recommend this place and I will definitely be back!

Quick, friendly and efficient. I have come here several times for needs and always a far faster and better experience than going to ADOT. The staff is always knowledgeable and helpful. read more

Here to get travel license and received very friendly service from Jorge. The first time we came we forgot some information and there was no wait. When we came back there were more people and my mom and I expected a long wait but the employees took care of everyone waiting in a quick and timely manner. The travel license are $50 but you can receive $5 off when you write a review! read more

1 Stop Motor Vehicle Services - Seating area to wait, along with the widows where employees help. - Registration Services Near Me - Chandler, Arizona

Very helpful and friendly service. The workers are professional and organized. Way better to go here rather than DMV!!

Two girls and a guy working today. Both girls were laughing and swearing (F-that B-) and carrying on about some guy that's "on her Snap". I was simply there to update my DL to the new Travelers DL and brought my kids. How unprofessional and very uncool. ADOT should be embarrassed that this is how they uphold state services. read more

The ladies up at the front were cordial, but the ones in the back were not. I heard them talking bad about Black Lives Matter on top of everything. I was misgendered, and was told to provide "Proof" of me being transgender, they would also not change my gender on my license without said proof. This was the absolute worst experience I had. I held back my tears because As a trans person, being told you HAVE to put a dead gender on your license because you can't "prove" your trans is absolutely disgusting. Will NEVER come back. And if your trans, make sure you have PROOF. read more

Such a great experience over going to the DMV. Website could be better at reminding you what documents you need to bring, but all said and done in and out in 10 minutes. read more

The service was great and the wait was minimal! My attendant was quite friendly and very helpful!

They are a little pricey, but Me and my nephew got our drivers license. They helped a lot and friendly Definitely recommend

I called into this store to make a payment. I have never received such bad service in my entire life by the "assistant manager" Tisha. First, she answered the phone with what. Then, she continuously make smart alec remarks about my account. Stating I was late last payment. Which was ALSO a screw up on this assistant managers doing. She then, scoulded me claiming she was just doing her job. Which DOES NOT include making smart comments about my account. I have a temporary card, I called in to make a payment knowing it was not going to go through automatically. She then continuously was telling me "your going to call and put the new card on file correct?" I replied yeah sure. Even though it shouldn't matter what CARD I use, if my payments are current. So I asked her to speak to her manager. She refused stating that SHE herself was the manager. Then another person by Vee comes on the phone. Claiming that everything I was saying is inappropriate. This place is a joke. The management is an even bigger joke and they seemed pretty confident a man by the name of Jeff would have their back no matter what was said or done. Don't go here. Also, you'll spend 2 hours here at minimum to get a loan. Dumbest people I've ever spoken too. read more