It lives up to its name and this hotel is an icon. It's beautiful, massive, and a landmark. The…read moreamenities are amazing and the staff are great. The availability of several restaurants for different palates for different ages is a big plus. We tried Serea and it didn't fail. The service was excellent and the food was really good, fresh fish was super tasty, no fishy taste. We had gelato and it was soft and creamy, tasty! The availability of a smoothie trailer was a big plus? It was so healthy and the servings were huge. This hotel has many places to sit and enjoy the ocean view. The proximity to yhe beach was also a good good perk! All in all, a wonderful experience. We spent the whole weekend here, didn't leave the hotel as there was plenty to do. Great place to take the family for a nice, beach vacation!!! I couldn't give it a five star as there was some area that looked old to guess it's part of the charm of this hotel.

The main building is absolutely stunning. However, that's where it ends. The room we had was just…read morelike any other mid tier hotel room. For the inflated price we were disappointed. No iron in the room, the bathroom configuration was awkward. The restaurant and bar options are overpriced and the quality of the food and service are mediocre at best. We found much better dining options away from the del campus. I wouldn't recommend staying here for the price. If we return, we will be pursuing other options. (Airbnb or VRBO)

Great location, friendly staff and very clean. Free bike rentals and beach chairs. Definitely be…read moreback!

I love this beautiful hotel. One year and some change after my wife and I honeymooned in Coronado I…read moream still raving about this place. I truly love this place and can't wait to go back to it. If you're ever looking to stay on Coronado Island, look no further than this wonderful place. The courtyard, the elevator, the people working there...all wonderful. I can't wait to go back. It's worth every moment!

Arrived at 5:30 pm. Room wasn't ready. Told to wait, they will call us. Never called. We walk back…read moreabout 35 minutes later. They said our room is ready (thx for calling). Argument with staff about providing identification again to get our luggage and our room. We were patient until my wife started having a difficult time finding her ID and I finally said she just checked us in 30 minutes ago "you don't remember us"? Staff says I check in a lot of people I don't remember you. After a little bit more discussion, she says your luggage is right over there confirming she did remember us. A little bit more petty bickering from Marriott employees than I'm used to and reluctance and resistance to take accountability for not providing up to Marriott standard service she gives us our room. It's not the room that we paid for which was a Bay Harbor view not a pool view. We are too tired and in a little bit in a hurry now to get to our restaurant reservation for the night My wife turns on the bathwater and it's coming out brown I go to see staff again. They say that an engineer will come up. I'm thinking to myself how an engineer will fix this brown water coming out of the tap. I go back down and speak with management. They change our room. I will never come back here. On a sidenote, the engineer told my wife the brown color was disinfectant. Apparently our new room didn't have any disinfectant in the bathwater.

My parents offered to take my family (husband and baby) on a one night getaway with their expiring…read moreMarriott Bonvoy nights. We hadn't been to Coronado in years, so we were excited for a perfect summer overnight trip. We called in advance, requesting an early checkin and hoping for an upgrade. Historically, Bonvoy properties upgrade based on status and the fact that we have a Bonvoy credit card We arrived at the hotel and there was commotion at the valet. My husband ended up needing to move our car himself a few times as they were understaffed. We asked for a bellman and no one was available. They offered us a luggage cart so my husband unloaded our luggage. Odd start to the trip. Upon checkin, our rooms weren't ready and we were informed that the hotel is at 98% capacity so no upgrades would be honored. We asked if there was any way to have a room with a view of the water or above the ground floor, and the front desk clerk stated because we booked a room with points, they wouldn't be able to. I could tell the woman was not one worth arguing with just based on her demeanor. I was truly insulted. We have been loyal Bonvoy members for over a decade. We earned a points stay based on our loyalty. If anyone deserved an upgrade, it was a Bonvoy member using points. Later, we received our room keys and our rooms were horrible. They faced motorhomes and were very dark, on the first floor. We shared that we were only there for one night, and would like a room with a different view as the motorhome situation was really killing the vacation vibe. The woman (different woman than who initially checked us in) said if we pay $50 they can give us an ocean view. Hmmm, so they were at 98% capacity... but if we paid $50 we could be upgraded? Again, I was not in the mood to argue after a 2 hour drive, taking care of a baby, etc. We moved into our new rooms. The view was better (than the motor home), but honestly the room were disappointing and very dark. The property itself looked tired. They were very focused on selling timeshares. The pool was PACKED. There weren't enough servers. No one even asked us if we would like drinks or snacks. The towels were provided through a kiosk operated with our room key. Honestly, for a Marriott property, they were really pushing it... I have stayed at Courtyard Inns with better service. To top it off, as we were preparing to leave (about 14 hours after checking in), we called to ask for plastic bags for our wet swimsuits and were informed no one was working yet, so we would need to wait. I have stayed at many Bonvoy properties: some that were more luxurious, others for business, and others that were standard... none have had service this disappointing.

The space for families is really nice. Breakfast is good a nice variety of hot foods, pancake…read moremachine, oatmeal, fruit, breads and cereal. Pre kids we thoroughly enjoyed staying in the mansion itself.

I went back-and-forth if I should write a review because I feel bad leaving a negative one. I just…read morefeel like my family was tricked. Scammed almost. You pay for the location and that is about it. The main lobby was super cute. We were very excited to stay here. But it took a turn when we were shown our room. The smell was so bad you could smell it a few feet outside of our door. We would wake up in the middle of the night because the smell woke us up. It smelled like mildew & mold so bad, on top of cigarettes and hospice. I went to call to ask for a new room and our phone didn't work. I moved the side bedroom table to see if it was plugged in and it was so dirty with bugs and lint balls. I didn't touch the phone again. I called from my cell phone to see about changing our room. She told me I could come the next day and take a look at other rooms that were available, but we were only there for one more night and we had plans with friends that day. The carpet is disgusting. The couch is so dirty. There were brown stains on the sheets of our bed. Every time the cleaning crew would come in, they would open every single window to the fullest to mask the smell. There's not a restaurant here so you have to go get your food and bring it in. There were dead bugs in the utensil drawers. So we used plastic utensils, and paper plates our whole trip. Our room looked nothing like the lobby. A motel 8 would've been better. Even the pool is sad. We were going to cancel our stay and book somewhere else, but we booked through Expedia and it's a nightmare trying to get a refund through them. Otherwise, we would've left after the first day. When leaving a manager pulled me aside and said he was going to comp one day resort fee for us because of the smell. He didn't have to do that, but it was nice of him. We will never be back unless they do a serious update. So sad because the location is killer!

We had the best stay at the Shore House. We were limited on the room options, as the hotel was…read morealmost sold out. Our room or villa was a splurge. We decided to not pay more for an ocean view, although we definitely will in the future. Our room faced the parking lot, which wasn't ideal. The room itself was immaculate. Comfortable bed. Beautiful bathroom. Spotless. The living room was a plus. When you book the Shorehouse, you get access to a pool that's not open to the rest of the resort. It was so mellow and enjoyable, especially during such a busy Nascar weekend. The breakfast area was beautiful. There was a pretty good spread ranging from an omelette bar to parfaits and baked goods. I look forward to returning. It was such a fun vibe. Highly recommend for a couple's weekend or even with kids.

Great hotel by the beach in San Diego, easy access. The staff were very nice and friendly and…read morehelpful especially the porter who helped us with our luggage and gave us information about the hotel, the servers at the Bistro who gave excellent service and the cleaning staff who came in twice daily to tidy up our room. This is a very good place to stay as it is only four years old and not too big and massive as the original Del Hotel. It's right next to the Del and you can easily access the original building for restaurants and gift shop, pizza & ice cream and a bar and great views of the beach!!! Highly recommended!

We were at the hotel last week. It was VERY disappointing. Our room was less than average at…read morebest. There was a huge convention at the hotel. We were supposed to get a better room but there was nothing else available. The clocks at the side of the bed in the room didn't even work. They were broken.... Really? The beach water was polluted and there was no swimming. That would have been nice to know. The benches around the resort were soaking wet at 9:00 in the morning. I asked about wiping one down to sit in the beautiful weather but the attendant said he had no towel (in the valet hut) it wasn't his job. He was very busy on his phone!!!!! The food and cocktails were ridiculously priced. Twenty dollars for ice cream for two? Fourteen dollars for a draft beer? I realize it's the Del and things would be more than normal but everything was just average and didn't have the same charm the Del is known for. We will not be returning to the Del. My husband and I have been there many times but the old charm is fading fast. It's just another hotel.

Wonderful place to stay. Super clean and friendly staff. Walking distance from the beach and…read morerestaurants. No need for a car. We keep coming back.

My 90-year-old parents wanted to come to Coronado Island to meet some of their friends here in the…read moreSan Diego area. They asked us to drive and stay here with them here at the Best Western Plus. I tried to convince them to go to a more upscale hotel, but they were determined to stay here, as they have been doing for years. My dad is a retired officer in the military, and he loves to be close to the base. However, while the pictures on this Best Western site look decent, they don't reflect what the rooms are actually like. Our room was cramped, gloomy and dated and gave me claustrophobia. The sheets and towels were like sandpaper, and the room is shabby and dirty-looking. The only small window looked out into a dirty alley. This was the most depressing room ever! In order to open the bathroom (which was disgusting) you had to make sure the closet door was closed. Carpet was dingy and the bedding was cheap and scratchy. The blanket was 100 years old and the bedspread was like an old shower curtain. There was ZERO natural light and the room stunk of musty, damp air from a loud swamp cooler. The ice machine close to our room was loud and people used it all night. The amenities were non-existent (not even bottles of water, so bring your own). The faucet handles barely worked in the bathroom sink, and there was no hot water. The WiFi is terrible and there are no modern charging ports to use. Housekeeping doesn't replace the linens or even come in to make the bed like a normal resort, unless you request it. What's the point of going away to relax if you have to clean your own room?? This place SCREAMS CHEAP! If you like trashy cheap motels this place is for you.

Our toilet overflowed not by our doing, the pool was disgusting-full of bugs and dirt. For the…read moreprice, it was not worth it. We paid over $400 for a less than satisfactory room and really looked forward to the pool.

Another amazing stay at Crown City Inn! This place is wonderful! Everyone from the front desk to…read morehousekeeping go above and beyond to make the stay great. I love everything about staying here!

The hotel is cute, quiet and clean. We stayed with our dog and all went good…read more The staff is friendly and ready to help. We will be back soon.

Very cute and comfortable room at a reasonable price. Short walk to the beach. Friendly staff. I…read morehave a few minor quibbles but I would definitely stay again.

Shabby, poorly maintained. Does management even care? Over a…read morethree night stay, there was no housekeeping. It has to be requested which no one mentioned. Towels thin and small. Cracked tiles in bathroom; soap dish in shower must have been pulled from the wall and not replaced. No parking. Lots of noise A disappointing experience