They did a beautiful job repairing my van. Very pleased. They kept me informed about the repair…read moreprogress and cleaned it inside and out.

Based on the positive reviews I read I took my Lexus RX 350 to get an estimate on some rear bumper…read moreand rear side panel damage from a hit and run collision. I was extremely happy with the work they did. It looked like new, the paint match was perfect! The total cost was more than reasonable considering the work that was done. I would definitely use them again, and recommend them to anyone.

Well, what can say about a collision shop who agreed to fix the mess that Kwik Kar of Georgetown…read morebrought to them? The best thing Kwik Kar did! We did not know of this shop before and now I'll let everyone know. Kwik Kar tried to replace the third brake light on my SUV and made a mess of it by some how jamming the liftgate so it wouldn't open. They insisted the car come here and after talking to Oscar, we agreed. Fortunately, his shop was able to slightly break more of the car, a modesty panel, so a new liftgate wouldn't be needed and he was able to get my car back on the road in three days instead of four weeks. Once he was able to lift the tailgate he discovered that Kwik Kar jammed all the wiring from the third brake light in the hinge giving the tailgate no room to open (the liftgate moves slightly down to take pressure off the latch to release it). The even better part: they washed the car when they were through! That' s the kind of service you don't see much any more. I'll be back even if I am in Georgetown.

I went across the street to get an oil change at a different business unfortunately the hood to my…read morecar/ latch wouldn't open. That business recommended I go across to "Big Boys" across the street so I went over to Big Boys and the owner Mr. Treviño and his staff fixed it. Great friendly service. I would definitely recommend them! Believe they specialize more in body work.

My car was damaged and needed a bunch of dents removed along with a windshield replacement. From…read morestart to finish, Berli's was absolutely top notch. The whole process was smooth, professional, and stress free. They explained everything clearly, kept me in the loop, and the work itself was flawless. My car looks great again, like nothing ever happened. I can't brag enough about this local, family owned business. You can tell they take pride in their work and really care about their customers. If you're looking for quality work and great service, this is the place. Highly recommend.

Today I went into Berli's to get an estimate of damage to my car. I went into a building and when…read moreI am came out I found that someone had hit my car and ran...no insurance information...no contact information left for me. It was very disappointing to have someone do such a thing, but unfortunately there are some terrible people in this world. Berli's staff member reviewed and took pictures of the damages. He will provide an estimate on Monday. Right now, I do not know the full cost of the damages. I truly believe in karma...when you do something bad to someone that badness comes back to you sooner or later. While I have forgiven the person for what did, it does decrease my disappointment in humans sometimes.

I had damage to the side and front of my car and they did an awesome job with the repairs! They…read moreeven made sure to put my bow back on the front of my car before returning it to me. Everyone here provides excellent service. The staff is very helpful, kind, and quick with the repairs. I was kept informed during the whole process. I will definitely come back and recommend that others come here!

I ended up at Gerber because it was a Geico Xpress Repair shop and my preferred shop was booked…read more I don't have many issues with the body work, paint or wheel reconditioning. That was fine, or has been fine so far. I'd say communication was "OK". Getting these guys on the phone later in the afternoon can be a challenge and they will give you a runaround. At one point I was working directly with Toyota Brand Engagement due to a parts delay, and even Toyota had issues getting Gerber on the phone. Main issue seems for me is that a lot of the reassembly work is rushed. I went to pick up my truck and noticed the automatic liftgate wasn't working. And like this wasn't hard to figure out. There was a big flashing warning on my dash. They took the car back and I waited an hour. Apparently one of the sensors hadn't been plugged in, but now it was and everything was working. I laughed it off - more happy than anything I got my truck back.But yeah it was weird. Couple days later I noticed that one of the LED bed lights hadn't been properly seated. It was actually sticking out one side. I was able to pop it back in with my hand. And one of the stem caps on my tires was missing (which I replaced myself). Nothing "major" but definitely a lack of attention to detail. Then the tail light they had replaced completely failed (no light, no blinker, and no brake light). They had mostly OEM parts, but this was labeled A/M, and that's exactly why it failed. I also found that the Rear panel was missing fasteners and the bumper had slight fitment issues that weren't super noticeable. And a wire harness that was barely secured. Toyota did the diagnostic and the tail light Gerber installed was defective. And recommended Gerber replace it instead of paying $800 out of pocket. Toyota was chill enough fix the missing fasteners for free though. Took it over to Gerber that day and J ran out all fidgety when I mentioned I had Toyota do the diagnostic, and said they'd order a new tail light, and it should be in the next day. Of course they'd call me.... ... I was the one that had to call. Of course no tail light because tomorrow was B.S. That's what I mean by communication. They'll tell you anything to get you out of their office and just go dark and insist they'll call you. Maybe. After a couple days, I ended up calling Toyota and ordering an OEM tail light with a real ETA of 1 to 3 days. Gerber finally called to complain because I gave them a bad CS survey. Not even to tell me that my tail light was in. And just whined about my insurance and all the hard work the did? This was a subpar experience that cost me an extra $800 and most importantly time better spent else where. I don't care if the repairs are free, I will not ever go back here. If you are a Geico customer and need collision repair, I would avoid this place and go to Caliber.

This was a great experience getting my door replaced. This is a very unassuming mom & pop body…read moreshop. There's no fancy waiting room or slick estimators. This was the best estimate of the three that I got, and the car looks like new. Easy to communicate with and work was finished on time and as budgeted. 100% recommend!

I brought my car here for body repair after a hailstorm and Debbie and Paul were amazing. Round…read moreRock Auto Body, is local and family owned which is also a big plus. Debbie helped me navigate any issues with insurance and the work on my car was impeccable. My car came back to me just like new. When I had a small issue with a door handle, they were quick to work with me to get it fixed. If I could give them 10 stars I would.

Had a good experience here in June, 2024. We brought our vehicle here to correct work that was not…read moredone at the initial shop we tried. I worked with Ricardo, and he was able to work with our insurance company to fix our Subaru Outback properly. He really advocated for us to get the insurance to cover all the repairs that the previous shop neglected. The car came out clean and the tail gate was good as new. I would use this body shop again if needed.

This place is run by the old Terex body shop. They repaired some hail damage to my car about 9…read moremonths ago and had to replace almost the entire body of the car. They were horrible to deal with. Never gave me updates. Never called me back. I ran out of car rental days. Took over two months to get my car back. It was a hassle. Fast forward to today my roof is LEAKING. Water is pouring in through my child's side of the car when it rains. Their response? The only person that will talk to me is the receptionist who says they will call me back. She told me that the manager said it's not under warranty because they sold Terex. However these same people still work there even down to the receptionist that I spoke to. My insurance paid them 19,000 to fix my car and won't address this leak. These people should not be trusted with your car.

Fantastic! My daughter severely scratched and dented one panel of the side of her car and Certified…read moreAuto Body was fairly priced, super professional, upfront, and kept me updated through the whole process. Highly recommend!

I begin this journey almost 6 months ago. I am not a spring chicken, but feel like one. I went…read morefor an oil change at my favorite Subaru dealership in Georgetown and walked out with a brand new bright red 2024 Crosstrek. As you get old, you get bold! I had the beauty exactly two weeks, with paper plates still intact. Driving to work on our glorious I35, I was rear ended by a company truck, thank the stars above had insurance. I wanted to puke. I attempted to contact a few body shops suggested by Subaru and they wanted nothing to do with the insurance the company truck carried. I began yelping collision shops. Several 5 star reviews appeared at Certified Auto Body. I took the plunge. They were 5 minutes from my house on Dessau road. Matthew was beyond amazing. We discussed the damage and I made my decision. That was March 29th. Matthew took me to get my rental and the journey. There were so many kinks in the process. The car was a 2024 and Subaru changed the tail lights. None were available and no ETA. I called weekly and god bless Kelly for putting up with me. I gather for several months Subaru HQ led us down the rabbit hole. Long story short short, I contacted Paul, the former service manager at Georgetown Subaru, and lo and behold with his help, Matthew was able to secure the tail light system and the final repairs began. I picked up the car yesterday, September 28th. Matthew told me it would look brand new, I prayed his idea and my idea of brand new were the same. OMG, I forgot what the car looked like in 6 months, but this car looked like it had just come off the showroom floor. I wanted to jump for joy and cry at the same time. Trust, excellence and caring for your customer, is hard to come by. Matthew, Kelly, and Certified Auto Body possess all these qualities and let's add patience as well. From minor to major damage, you will never do better than here. Fair, honest, with amazing results, this is your place!