My whole family has been going to Seville for well over 15 years…read moreThis is an outstanding optometrist office. From the doctors to the front office staff the contact specialist and glasses specialists. They really do go above and beyond for their patients. I can't say enough good things about this practice.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and…read moresupportive, and know their job. Massive selection of frames for folks who care about stylishness.

They are always courteous and respectful! The staff is excellent and very helpful! I've gone there…read morefor 4 years and I'm extremely thankful for Dr. Lee and his other providers who do great work for their patients who need eyewear! I'll continue to use them for a long time! Warm regards, Jason Marton

I have been trying to get a pair of glasses made for six weeks now with no success. The owners…read morewere out of country and the staff left behind was completely incompetent. The have exhausted my insurance benefits and charged me $300 out of pocket. I have asked for a refund with no success. I am now working with my insurance provider to reverse their claim so that I am able to get a pair of glasses that work and don't give me a headache. Find another vendor for you eye care needs, the staff is horrible and the doctors are no better.

Dr Wold is awesome and his staff is just as great. If you have any eye issues, and if you're in the…read moreSE part of the valley, this is the place for you. Your search is over. Your welcome.

The staff here is wonderful. I usually see Dr. Wold and he is a knowledgeable and fun doctor!…read moreKimberly at the front desk is always helpful with appointments and helping me get on the waitlist for earlier appointments. My whole family and extended family members go here for eye exams.

I have been a patient at this practice since the prior owner years ago. Historically, this has been…read morean amazing experience. Dr N and then Dr Y are kind, caring and attentive. The office staff for years were excellent and accurate at helping you choose glasses and fitting. The last few exams have declined in terms of front office experience, which includes getting progressives fitted correctly and when my family receives their glasses. This year, I went in Dec before Christmas. Patient arriving late for her appointment was taken before me, making me very late. Then, Dr. Y recommended additional testing based on the test results. I was sent out to await those tests. The staff assured me I had received them up front before Dr Y advised me I needed them, and billed insurance for it. They went so far as to argue that I didn't know what I was talking about. Then, during the visit, my request for them to see if a specific frame came in different color frustrated their staff member. She lost patience with my need for a super light frame. I went back in person after Christmas because of a billing issue and with my spouse because his new glasses were not working out and he'd paid more than he should have with our insurance.. Again, they argued, only to later confirm that they were wrong and had billed for services never rendered for me and overcharged my spouse. They also determined they had not fitted my spouse properly. They never once suggested I come back for the testing they'd charge for, and I hadn't received. which is fine since I had decided to move to a new practice. I took my prescription from Dr Y to a new location and filled it, and after getting new pair, found my new prescription issued by Dr. Y is lower than the records indicate from what the office staff gave me for the pair I have been wearing for 2 years. And, 2 year old written script the staff gave me for my current pair doesn't match what is imprinted on that pair of glasses for that script. I'm paying out of pocket for a new exam at the new place and the new place is taking care of remakes for free. They want to confirm what my prescription should be after the oddity of my former and new scripts from Advanced Eye Care. As for my spouse, he was charged $195 more than he should have and we had to argue to prove our insurance covered what they charged him for. She says he'll get it back when his glasses come in. He's been waiting for them to arrive (a rush order) since 12/26...it is Feb 1. As soon as he's done, we're moving our family elsewhere. I'm sad to go...I loved being a patient here...we just can't anymore. We dread dealing with the staff, and taking time from work every year for the exam, and the later follow up to correct issues. We've left annual benefits on the table before because it's just a hassle dealing with the experience of getting new glasses.

My mother is a patient here and I came along as she doesn't speak English. The female who helped…read moreher first was very rude to her and confused her with the billing which is why I came along for the next appointment. The female's name was Nevaeh. We then spoke to a woman who clearly explained the invoices and billing and she also explained the female who first helped my mom was not experienced in billing so I'm confused as to why she was allowed to explain anything at all.

Been searching for a good eye doctor and we finally found the one! We have been here over a year…read morenow and service is always great! All the staff members are so nice and knowledgeable! Doctor has helped me alot with dry eye issues and a lot of my kids eye issues as well! He knows his stuff and he genuinely cares about his patients! Never feels rushed and listens to what you have to say! I definitely recommend this place !

I LOVE Family Tree Eye Care! I've been a patient for many years and before I came here, I used to…read morego to the Mall to a National chain. I decided to try a local office and WOW I'm so glad I did! The whole tone of the office is different. Relaxed, professional, and friendly - genuinely glad you're there and happy to help. The front office are welcoming and a great way to start your visit. Dr Alma is awesome and a great resource of knowledge. And last week during my annual eye exam, I had the pleasure of meeting Ashley, who did my pre work. Another awesome addition to the team! I can't say enough great things about Family Tree and I tell all my friends about this awesome facility. Also! They've expanded their office in the time I've been there and it looks amazing! We all need to take care of our eyes and this place is the perfect spot to do so. I hope you check them out! Say hi to everyone for me!

I would like to share my experience with Queen Creek Eye care on May 14th, 2026. I had been a…read morecustomer of theirs's a few years ago when I needed an eye exam. I was very pleased with the customer service and friendly demeanor. Last week I had my favorite pair of Ray Ban Aviator sunglasses that I had left on my armrest in my car. Unfortunately, the next time I entered my car, I sat quickly on my seat while leveraging my right arm on the armrest. That was the moment I bent the frame of the sunglasses! I tried re-bending the frame and I made it worse. I decided to contact Queen Creek Eye care and asked if they could see me and my bent sunglasses. They said to come on in and let's see what they could do. The receptionist was very courteous and said she would make the Optician aware of my issue. Within a short period of time I was greeted by Alexa with a smile and her promise that she would repair my sunglasses. No more than 5 minutes went by and she reappeared with my favorite Ray Bans and asked me to try them on. They were better than new! They fit me perfectly and I was super impressed with her customer service and expertise. There was NO cost for this service. I cannot remember the last time I received service without a charge. I highly recommend Queen Creek Eye care and I will be a lifetime customer. John K

Went in for medical eye appointment with Dr Reed. He was running behind so they asked if I wanted…read moreto see Dr Elg. Pleasantly surprised. He was very thorough and patient in his explanation of my PVP diagnosis. I didn't feel rushed at all.

The team at Eye Care Professionals were wonderful to work with. I was trying to get back into…read morecontact lenses after several years of wearing glasses and they were very professional and patient with me as I had to try several different options before finding the right fit. The Doctor and office staff were wonderful to work with and made sure that I was comfortable with my new contact lenses before making a final selection. I highly recommend this team and office and am grateful for their patience and expertise.

Dr. Joe Reitano would be successful in any medical field because he is an excellent communicator…read moreand passionate about what he does. He is extremely knowledgable in the field of Ophthalmology (and general anatomy/biology) as well as uniquely proficient in patient care and customer service. His Team exudes the same level of professionalism and exemplary service. The young lady (didn't catch name) that did my eye exam was very professional, kind and patient. Jill assisted me with my new lenses and prescription sunglasses and made the experience very positive. She was also kind enough to fix my old frames that I wanted to keep. It was just a very enjoyable experience and the care they provide is a great value. I will recommend this Optometry Practice to everyone I know and I am confident their experience will be just as exceptional as mine was.

Mike, I was treated this way! One of your receptionist did tell me this doctor wasn't taking any…read morenew patients AFTER questioning me for some time, asking inappropriate questions, just to inform me she wasn't seeing new patients! Great apology. Sorry about that but we didn't do it. And you took a YEAR to respond to this! Is it apathy or are you losing business? I unfortunately missed out on seeing an excellent doctor. By the way, I went back a year in my texts and this is the store my family sent me a link to. So I misspelled the doctor's name. Obviously you thought you could wait a year and maybe you could slip in a rebuttal. I would've taken an apology, but if you're going call me a liar I'm going to let the public know this happened, how it happened, and it's still happening. I'm adding photos of other people's experiences about the same time as mine or before that, and proof I was sent this information. This place treats people badly and then tells them they were never there, or they never called! Good luck if you decide to go here. I'm very thankful I missed going here. I should have read the reviews then instead of just now.

Reception, tech and glasses sales team were amazing. All were super friendly and helpful. The Dr. I…read moresaw was alright she wasn't super through but I would go back here again I would probably just see one of the other doctors. They have an amazing selection of glasses frames.