We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.

Antonio did a phenomenal job and came to the house right away. Antonio did a thorough inspection to…read moremake sure everything was working and explained the issue simply. Thank you!

Terrific company! Very responsive via Yelp message, even late at night. Quick appointments. Fair,…read moreflat price agreed to up front. Denis fixed my drain clog in no time and even showed me how to prevent it in the future. He went above and beyond. Highly recommend A++++!

I can not stress enough how amazing these guys are!!! A leak started in my daughters room and my…read morefather called another company to get an estimate while I was out of town and they estimated the repair at 16k!!! When he called to tell me - I immediately told him to not call anyone else and to call Texas Eagle! We have worked with Hussein for years and he has ALWAYS taken care of us! Honest, patient, explains everything and the cost is fair!! Our AC was repaired quickly with tons of communication and saved us tens of thousands of dollars! It means a lot these days to know there are still good honest workers that come in and do amazing work and not trying to hurt those in need of services. If you need work done and don't want to have to worry if you are being screwed over - CALL TEXAS EAGLE AC! I would give 100 stars if I could! Just absolutely amazing!!!

I posted my experience with this company before, but have new information, I called another AC…read morecompany who came and quickly determined that low freon was not the problem, but a restriction in the line. What a difference when you have a contractor with proper knowledge. He determined that the coil was under warranty and has the parts, I only have to pay for labor.

I strongly advise caution when dealing with Braswell's for HVAC repairs. He identified a leak in my…read moreevaporator coil and recommended I add refrigerant. He said it could last from 6 months up to 3 years--he wasn't sure--and that if the system failed again, I would need to replace the part or the entire system. He charged me $235 per pound of virgin R410A refrigerant; my system required 4 pounds. The next day, a neighbor told me I was ripped off because their AC was refilled with 4 pounds of refrigerant for the standard service cost of $169. My system stopped working after three days!!! I believe I was intentionally misled into buying the refrigerant. Braswell performed a leak diagnostic and knew how severe my leak was but likely thought he could make $940 now and have me call him back for more work later. Beware of contractors with predatory behavior. I should have realized he was going for the kill when he said no one called him all winter. I later discovered that most companies charge $75 to $90 per pound of that refrigerant. Not only did he recommend the wrong service, but he also tripled the usual charge. When I told him my system had failed only after three days, he wanted to schedule an appointment to "do another diagnostic."

Overall great service. They called before they arrived to replace our upstairs AC/heater. Arrived…read morewhen they said they would and literally took the precautions to make sure the floors and stairwell were covered before beginning their work. Finished that afternoon after installation was completed. Scott is always available to answer questions. Definitely would recommend to others.

Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

After multiple leaks in the past, we had major "AC PTSD" and were terrified to run our upstairs AC,…read moreleaving it at a miserable 85°F. Yonie and his crew came out for maintenance and were a breath of fresh air. Instead of leaving us vulnerable to another expensive water damage disaster, he recommended a Safety Switch to prevent future leaks before they even start. It's so rare to find a HVAC company who cares more about protecting your home than making a quick buck off your next big repair bill. Professional, courteous, honest, and zero pressure. Look no further!"

Let me start off by saying I know nothing about HVAC. I'm a girly doing things on her own and Yonie…read morewas great with explaining things to me. The unit size compared to the sqft of the house and how that causes humidity issues, the alternatives to replacing it, and how to fix it moving forward. He is very very fair when it comes to pricing too. Also, I didn't do my research, didn't know he was from Missouri City but drove all the way down to Baytown to help out a client. Definitely recommend!