The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

We chose Zinga's because of its reputation and the emphasis it places on customer service…read more Unfortunately, our experience has been the exact opposite. In March, we paid a 75% deposit on a $14,000 order for motorized patio shades. We paid the remaining 25% on Memorial Day, the day of installation. We were told the installers would arrive between 12:00 and 2:00 PM. They didn't arrive until approximately 4:30 PM. When they arrived, they asked where the electrical power source was. I explained that we had specifically paid extra for rechargeable battery motors so that no electrical wiring would be needed. Instead, they installed plug-in motors with long white power cords hanging from our black shades. The next business day, I contacted Zinga's and was eventually told they had ordered the wrong motors and would have to replace them. No timeline was provided. Several weeks later, I was notified that the correct motors had arrived and was given an installation date of July 13. I called and explained that, because this delay was the result of Zinga's mistake--not ours--I hoped they could move us up in the schedule. They declined. Then, on July 13, no one showed up. When I called, I was told that I had not confirmed the appointment, even though I had confirmed it during my earlier phone call when discussing the installation date. Rather than acknowledging the confusion or attempting to make it right, I was told I would simply be placed back in the queue for the next available installation date. At this point, Zinga's has had the majority of our money since March and the full $14,000 since May, yet we still do not have the product we purchased. We have now missed much of the summer waiting for patio shades that should have been installed months ago. Perhaps the most disappointing part of this experience has been the complete lack of accountability. Throughout this process, no one has apologized for ordering the wrong product, for the installation delays, or for the missed appointment. No one has offered any accommodation or demonstrated any sense of urgency to correct a mistake that was entirely on the company's side. Mistakes happen. What customers remember is how a company responds when those mistakes occur. Based on our experience, Zinga's has fallen far short of the level of customer service that led us to choose them in the first place. I hope others don't make the same mistake we did in trusting Zingas.

I recently purchased a house, and was in need of window treatments. The builder's agent…read morerecommended one company which had mixed reviews, so I was hesitant to use them. Enter my trusty sis-in-law who had used and recommended Abda. Jerry, the owner met me at my house to measure and determine what I was looking for. He was very helpful with his suggestions/recommendations. For example, I wanted cordless top down-bottom up cellular shades, but my windows are tall and I can't reach the top, thus would not be able to use the cordless top down feature easily). He also worked within my budget, as he offers a wide variety of brands/styles. My shades arrived quickly and I was scheduled for installation within a week after they arrived. The installers were professional, friendly and fast. I was not only impressed by the quality of the product, but also Jerry's measuring skills. Each one is a perfect fit! My custom sliding door drape took a bit longer, but through no fault of Abda's (the finials were on an eternal backorder). However, once they arrived I was scheduled within 2 days to have it hung. Jerry was kind enough to give me a restaurant gift card for my trouble! I can't say enough good things about this family run business. Jerry, Pat, their sons and other employees are top notch. I'd highly recommend this company to anyone looking for window treatments.

We just had Abda install blinds and shutters in our new home. Jerry was extremely helpful in the…read moreprocess of choosing the right look for our house. While we were waiting for them to come in they came out and installed temporary blinds on all our windows. They made it a seamless transition until they installed our permanent blinds. We were very pleased with the installers very neat and respectful. We love the quality of our blinds and shutters. We would highly recommend Abda if you are looking for new window coverings.

Josh was a great salesperson helping me to skip so many options and presenting what he thought met…read morethe criteria I wanted. We were happy to see his recommendations and made the choice quickly and easily. The zebra blinds are something new and are great fabric addition. The motorized rollers are great, and work well and make life a lot easier for our bay window. Dale his installer was here and did an outstanding job removing the old and replacing the new. We had seven windows which he got done in less than 2 hours. I was very impressed with the organized way he did things and his pleasant banter throughout. Thanks Dale great to have someone so efficient. It was a very painless and well executed sell and install. Would recommend this company to anyone, any time. The Window Valet is the way to go people.

I believe this company has lost its luster…read more They were "five star" when I had 25 window blinds and four electric blinds installed eight years ago in my new house. The product was good and the installation was flawless. But now eight years later they seem to put the customer last. This evaluation stems from a recent encounter when I requested help from the company after a battery for one of my electric blinds wouldn't accept a charge. Their immediate recommendation was to replace the motors for all four electric blinds at a cost around $1,000. Needless to say, I was stunned by their recommendation. I was pretty sure it was either a bad battery or a bad charger. They offered to send a technician out to assess my problem as long as I agreed to pay a $150 trip charge. Well that offer just sucked all the joy out of me. Instead, I asked if I could speak with a technician so I could describe what I discovered after conducting some basic testing. They said they would have someone call me, but nobody did. Further testing supported my belief that the charger was bad. I found an exact replacement online for the device I had, but the manufacturer had discontinued it. That told me everything I needed to know. I found another charger on Amazon for $15 and it was delivered the next day. Thank you Amazon. The new charger worked. Problem solved. I have to say I was extremely happy that $15 for a new charger saved me from spending $1000 to replace four window blind motors.......plus a $150 trip charge (eye roll here) .... :). Bottom line: they might still do good installations, but their follow-up support needs some work.

Heidi and her husband are so great to work with! Their partner who installed was very efficient and…read morequality was great. They were able to get my blinds ordered and installed in 3 weeks. They also had complimentary service of temporary blinds in between the ordering. If you're in need of new blinds, give them a call!

From the owner: Can't find the right shades for your home? Budget Blinds is America's #1 window covering provider…read morewho can help you choose the highest quality shades at best prices with white glove installation. Budget Blinds of Central Indianapolis is a local and woman-owned family business. We offer competitive prices, the best manufacturer-backed warranty and selection of products in the industry for our customers, founded on our partnership with more than 20 manufacturers, many producing high-quality products made in USA. We are pioneers in smart home motorization allowing Google and Alexa-enabled automation. We do this all with a sense of style for every budget.

Had my shutters installed today. Great quality. Amazing…read morecustomer service and fantastic installation. I highly recommend.

Originally I had rated this company 1 star because of their customer service. I have now changed it…read moreto 4 stars because the owner Bill is awesome and the products are awesome. My issue with customer service is the office manager Terry- if she wasn't still the office manager- I would put them at 5 stars. I am hoping my issue with her is isolated because Bill is great. He has now taken care of any issues I had in an efficient and friendly manner. He is very knowledgeable and hands on and the company has a wide range of products. We have black out honeycomb upstairs in the bedrooms that can come down from the top or up from the bottom (see pictures). They are super neat!

Excellent measuring and shopping and installation service. Quality service, quality products and…read morefair pricing, so overall excellent value. Highly recommend!

No follow up after appointment. Three wasted hours and several emails later no responseread more

They asked for my address and phone number, to see if I was in their service area…read more No reply when I sent them the information. I resent a query and they responded that I would get a call the next day. Still haven't received a call...it would have been nice to know if they were too busy or the job was too small. I have moved on to another company

Jami was awesome to work with. To begin, she was extremely responsive. Some other blind companies…read morewere quoting a couple weeks before they could give come measure and put together a quote and Jami was out in about two days! She had plenty of options for types of blinds, styles, fabrics, options, etc. She listened to our needs and recommended products based off that. And her pricing is extremely fair. We knew going into this that nice window coverings weren't going to be cheap, but some other places quoted more than a new car! Jami came in exactly in the ballpark that we were originally expecting (hoping), and we didn't have to compromise on our quality or style. She was spot on with her timeline. Even in the midst of the pandemic where everything is delayed, the blinds were installed on the days we were originally scheduled (about a month after we purchased). That consistency says a lot! The installation was seamless as well. Jami and her installer, Michael, arrived exactly when they said they would (no 4 hour window)! And Michael was cleaning up and packing up within minutes of when she said they'd be done. We will definitely find Jami for any future needs and we have already recommended her to a few friends!