First review after multiple visits -- extremely disappointing…read more I've given this place more than enough chances, but every experience has been a letdown. I've attempted to purchase bikes here twice, but walked away both times because their prices were significantly higher than Texas Harley and Fort Worth Harley. Most recently, on 6/26/25, I called looking for service specials. I was told about a 3-hole oil change with synthetic for $180 -- a deal that sounded too good to be true. I confirmed the details twice before booking a 5 PM appointment for 6/30/25. After fighting through an hour of traffic to get there, the first thing I was told was, "Whew, that's going to be pushing it." You're the one who scheduled the appointment. Then, I was informed there must have been a "miscommunication" and the quote was for a basic oil change only. For comparison, I called Texas Harley today -- they clearly quoted $199 for a 3-hole oil change and $295 with synthetic. Confirmed it with them four times. Longhorn, on the other hand, continues to waste my time and play games. This is the first review I've ever written, as I typically let things slide. But enough is enough. Every experience here has been a joke. I won't be coming back. Get your act together.

Dan and Peggy were amazing first time rider instructors. would recommend getting your MSF course…read moredone with them!!

Frank was wonderful to work with. I brought in my bike, explained what's wrong, and left it with…read morehim. When I came back to pickup my bike, he also changed the oil, repaired and made minor tweaks to issues that were caused from the previous owner of the bike(I'm new to the riding scene and bought mine used) all on the house. 10/10 highly recommend this business

Dropped off my 20 year old ATV with a long list of issues…read more Frank got it running as well as fixed several things needed. So now its got a new lease on life thanks to Frank. Great shop reasonable prices

I had a unique issue with a function on my Lexus and wasn't sure where to turn for honest help…read morebefore heading out of town. I figured an auto body shop might have the expertise since they regularly work on putting cars back together. After a quick Google search, I came across Tran's Auto Body and decided to give them a call. The owner answered, listened to my situation, and immediately suggested I stop by and ask for Brian, saying he'd help if he could. Wanting to avoid the hassle of a dealership, I took his advice and went in. Brian turned out to be incredibly kind and helpful. He took the time to look over the car right away, then suggested we go for a quick drive so he could better understand the issue. He even hooked up a diagnostic tool and quickly resolved the problem--all with a friendly attitude. The cost was very reasonable, and the overall experience was outstanding. It's a well-run, professional shop with genuinely nice people. They'll definitely be my go-to if I ever need help again. Five stars, easily!

I was referred by my aunt after a car accident. They did an exceptional job and had my vehicle for…read moreabout a week. They had it looking brand new.

Good honest work. Polite, got the job done in time. Great service. Reasonable price compared to big…read morebox repair centers

Joseph is a great guy who knows his stuff. He replaced my brakes, rotors, and bearings in my boat…read moretrailer and is super informative about what he's doing. Will be my go to guy in the future.

This review is long overdue (dealt with a nasty cold, kids, and trying to survive the coldest part…read moreof the year). I took a decade long break from riding and decided to get free therapy sessions by getting back into motorcycles. The Honda CB750 Hornet released in 2025 for the U.S. Prior to this purchase, I have NEVER bought a new motorcycle from a dealership. I always got my bikes used from Craigslist (remember when that used to be popular?!). Since this bike was a new release, I didn't see any used Hornets on sale by a private seller/person with buyer's remorse via Craigslist or FB Marketplace. If I wanted the Hornet, I would have to deal with dealerships, the markups/added costs typically associated with dealerships and the games played by salespeople of said dealerships. I contacted 9 (nine) dealerships via email around or near my residence in Denton County as I was willing to commute up to 90 minutes one way to go to a dealership that offered me the best deal. In my email, I asked for the OTD (out the door price). Some dealerships didn't even want to give me the OTD price over email citing some b.s. company policy and suggested that I come to the dealership in person. I get their angle. They want you to come look at the bike, make you fall in love with it and then convince you to purchase the bike at an inflated price. The dealerships that gave me quotes also had absurdly high OTD prices. For example, Cycle Center's OTD price was a little over $1,800 more than the price I ultimately ended up agreeing to with John "Mully" Marotta, internet manager of Powersports of North Texas. Mully was amazing. He was responsive but not intrusive (a fine balance) which is what many other salespeople from the other dealerships failed to do. I took some time to decide whether I wanted to go through with making a large purchase. I never felt pressure from Mully, he just asked if he could follow up in 3-4 days whereas other dealerships were trying to call or email me at least once a day (this was in early January so there probably wasn't a ton of prospective buyers). On January 3, I decided to go for it and drove the 50 minutes it took to get to the dealership and complete the transaction. John was just as gracious in person as he was over the phone/email/FB Marketplace and it was fun to chat with him about Ducatis (I used to own an 848 Evo and had such a love/hate relationship with it). Caleb was an excellent salesperson, patient, laid back, extremely knowledgeable, had a passion for bikes, and was a joy to interact with. Long story short, give Powersports of North Texas a shot at having some of your business. Buying new means that your bike comes with a factory warranty and you know that bike's history (there being no history since it's brand spanking new) which comes at a premium. After a decade break, I didn't want to take any chances and decided to buy new for the first time - ZERO REGRETS. All of these dealerships are running a business and need to make money to keep the lights on. However, all dealerships are not created equal with some intent on taking advantage of inexperienced buyers by quoting ridiculous prices. Powersports of North Texas price their bikes very competitively and really stick to its mantra of "No Haggle. No Fees." I will ALWAYS recommend this dealership to anyone that is looking to purchase a motorcycle and will be copying and pasting this review to other platforms so that they get some well-deserved praise and continue to do what they're doing!

5 stars - Outstanding experience…read more I purchased a Kawasaki KLX300SM from Powersports of North Texas and couldn't be happier. The price was excellent, the process was smooth, and there were no pressure or wear-you-down tactics whatsoever. They didn't have the bike in stock initially and told me it was at the Kawasaki warehouse. I'll be honest, after dealing with other dealerships, I was skeptical and assumed it might be another case of a dealer saying whatever it takes to make the sale and then scrambling to get the bike afterward. That was not the case here. They promised the bike would arrive in a couple of days, and they kept that promise exactly. Another clear sign the bike truly came straight from the warehouse was the 0 miles on the odometer, showing it had just been uncrated. Transparency was top-notch from start to finish, and the entire team was fantastic to work with. Caleb, my main sales guy, was awesome, honest, responsive, and he kept every promise he made. When Caleb was out, Ted stepped in seamlessly and kept everything moving without missing a beat. John handled the paperwork and made it one of the easiest, most straightforward buying processes I've ever had. No stress, no confusion, just efficient and professional. Luke, who delivered the bike, was right on time and extremely professional as well. This was my 8th bike purchase, with the previous 7 coming from other dealerships (including California), and I can confidently say this was by far the best experience I've ever had. Everything was smooth, efficient, and well-organized. What really sets Powersports of North Texas apart is that they don't feel like snakes trying to convince you that you're getting a good deal. You actually are getting a good deal, backed by a genuinely great team that respects your time. These guys absolutely rock. If you're in the market for a bike and want honesty, efficiency, and a great buying experience, this is the place to go.

The customer service was outstanding and they will stay after hours to fix your bike the employees…read moreact like they really want to be there I have a bike and they saved the motor after hour and was building a bike and my clutch cable broke and got the cable off of the bike he put it on mine really the best place to fix your dirt bike and a wide variety of gear and clothes

From the owner: Motorcycle sales, parts, service. Specializing in KTM Husqvarna and Gas Gas motorcycles…read more Largest parts and apparel selection in North Texas. We support what we sell!

Great service from the shop! Wonderful customer experience! Had my front tire changed in less then…read more20 minutes, even with my stripped nut guards haha Will always recommend mikes! They are the best in the DFW for bike work by far. Front tire feels great and half the price of harley dealerships! Go to Mikes!

Mike and his crew were great to work with. Did what he said when he said he would do it. I'll come…read moreback.

Try to keep this from getting TLDR. I guess the short story is this place did great work…read more I bought a used car years ago, it had a "performance" muffler on it. After putting up with the loud exhaust for a couple years, I was done. I went to a place that was closer to me at the time, and they put a stock muffler on it. Still had a little rumble, but told not much to do about it. Job well done, or so I thought. Few years later, I start noticing a rattle on startup. It's not bad, it goes away after warm up. I carry on. Few months ago, it gets worse, still goes away, but I think I might have a transmission issue. Friend of mine I'm telling about it said he had the same thing once and he had a broken bracket on his exhaust system. I get under and see this mess. Cracked welds, pipe separated from the muffler. Also, they didn't install a mounting support above the pipe, probably one of the reasons it broke. Well, not going back to that place. I did a little research, and Big Johns looked like the best place. Little out of my way, but I wanted to make sure this time things went better. I believe John was there when I arrived, and had another guy who worked with him. I mentioned the whole problem, plus said it was still a little loud. He suggested a slightly bigger muffler, plus he installed a bracket support where the other place hadn't, and also redid the other two supports that were in place. The new supports were obviously more heavy duty. It did the trick. Also, I noticed my car was running better and a couple of issues had gone away. Car is now running like it did before all this started, and it's the quietest it's ever been. Charged me $200 and it was well worth it. At this point, I'm pretty happy. Be aware that when I was there, they only work on one car at a time. I don't know if he utilizes the other garage bay, but they work fast. It took maybe 30 minutes or so to do the job.

A few years ago I had an Chevy HHR that needed a new muffler. The dealership said it was all in one…read morepiece which was upwards of $800. I went to John and he cut and welded in a new piece. $220 out the door. His work is amazing and fair price. Now I want to upgrade my muffler on a 6.2L GMC Denali and this is the only place I will go.