I came in to the dog groomers at. 9:30. I was scheduled for 9am but I thought it was a general…read moredrop off time because I could see dogs lined up for grooming: I was also called the last two times at 3pm when I dropped them off in the morning. So my guess is that they leave the dogs for a couples hours and take them when they are ready. It took me two months to get the appointment. It was my third appointment. I tip well it. Costs me close to 200 with both dogs including tip . Not to mention they don't like being Dropped off there. Jill the manager kicked me and my dogs out because we were late. When I complained Jill offered to call every dog groomer in town to complain about me so I would not be able to get into another dog groomer. What? I admit I was extremely upset because my dogs look terrible and need grooming at least every two months. It was very upsetting to me that I might have to wait another month for a dog groomer they cannot go without grooming. I showed late due to a misunderstanding. I live half the time in Chicago and I can say I have never been treated in this way. Typically 9 am would be a general drop off and they line up the dogs for the groomers. Which I understand. Jill did not even offer me another day . Snd said it's like a vet office you must show up on time. Yes agree with being on time for a vet because they don't line them up to be washed. I called the establishment back and asked to talk with the owner. Jill answered and said she was the owner. I cannot believe that she is the owner. She doubled down on her rudeness. She called insulting names. I cannot believe an owner of an establishment would act the way she did. Took the day off from work and got my dogs into Pawsatively. What a great group! My dogs look perfect that's to Pawatively at 1550'N Wells. If groomers aren't nice to the owners I can't what goes on with innocent dogs when the owners aren't around. Pictures of my dogs beautifully groomed below.

I cannot talk highly enough about Jill (owner) Courtney and Noelle. We have been going to Clean…read moreAs a Whisker ever since they opened their doors. They are very professional and pay attention to my dogs needs. They take you on time when your appointment is scheduled and are prompt In calling you as soon as they are done . With my 3 dogs and a standing 8 am appointment every 5 weeks they are usually done by 1030-11. I recommend booking in advance as they book quickly because their service is the best! Most importantly my dogs (and myself) are always happy to see Jill, Courtney and Noelle and vice versa. I know they are always in good hands and come out looking amazing and smell great.

"Used to love this place, but the new ownership has drained the 'personal' out of the service…read more Between surprise upcharges, poor dematting quality, and an owner (Larissa) who prefers you book online rather than talk to her in person, the customer experience is now non-existent. It's all about speed and turnover now, with very little attention to detail or long-term clients."

Today I called to make a grooming appointment for my dogs. They told me that one of my dogs is…read morecategorized as geriatric so it would be $25 more($108 total). I said ok and scheduled the appointments. Then Larrisa called back and said that since it had been 5 months that there would be an up charge for matting of minimally $18 or more based on the size of the dog. My dogs were last groomed by Woof Wash on November 16th which means it's been 3 months. Also, I have my dogs shaved so there is no need to brush them out since any matting would be sheared off. When I asked to speak to the owner, Larissa said that she is the owner. She wouldn't tell me her last name so I am not sure if that's true. I would like to support small business but not one that nickels and dimes me.

No stars. We've been customers for a long time with 2 small dogs. Today I dropped them off and…read morewas informed our usual groomer was gone and we had a new person, but there were no notes for either dog. Needless to say, not off to a great start. I explained what I wanted for each dog and she seemed to understand. We got the call that the dogs were done, much sooner than anticipated. When I arrived I was told she couldn't "finish" one of them because she was nipping at the clippers. I get it, it happens. I pay for both dogs and was given a 20% discount for the dog not "finished'. Of course they expect payment and tip before you even see the dogs, shame on me for not insisting on seeing them first. Turns out not finished meant they only shampooed the dog and nothing else, $65. Keep in mind this is a 6 pound dog. We called to speak to someone about this, but no surprise we have gotten no return call. The groomer who took care of the dogs left in a hurry, perhaps she couldn't finish our dog because she had somewhere to go. Clearly I've been had, even tipped the groomer for doing almost nothing. And paid these people $65 for a shampoo. Do not make the same mistake I've made, find another place to have your dog groomed. (Also, I'd appreciate a referral)

Took my husky in and they did an outstanding job. Wash, de-shedding, slight trim and clipped nails…read more Highly recommend.

This was my first visit with my puppy, Knuckles, and I couldn't be happier with our experience! My…read morefriend Ashley recommended this dog grooming spa, and I'm so glad she did. From the moment we walked in, we were greeted with such a warm welcome by Lindsey (I believe that was her name). The front of the house was very clean, and as another pup was leaving, it was obvious they had been well cared for and were happy. Since this was Knuckles' very first grooming appointment, I was a little nervous, but the entire team was incredibly patient, gentle, and kind with him. When I picked him up, he looked adorable wearing a cute bandana, smelled amazing, and his coat was so soft and fluffy. As a corgi owner, I know their coats require special care, and they did a fantastic job! It's clear the staff genuinely loves what they do and treats every pet like family. I highly recommend this business to anyone looking for a caring, professional groomer. We'll definitely be back--Knuckles has found his new favorite spa!

First time here and it won't be my last They groomed my two poodles - Toy and Standard and these…read morepups have never looked so good! They listened very closely when I described what I wanted, even did my Standard's ears in a way I've been thinking about Poodle grooming is truly an art form My Toy is 14YO and they were very careful to take their time with him so he wasn't upset

Krysta is an A1 groomer‼‼ She came to my house for around 15 years to groom my babies…read more 5 groomer

We have been with All Star for about 2 years and the team is awesome!! We have a miniature…read moreschnauzer who is a little anxious when it comes to grooming but the team always makes her feel at home. They even carry her in when she's not feeling it lol

Shaved our Persian perfectly , highly recommend if you ever need your cat groomed. I do suggest…read morebooking your next appointment when dropping off your pet

They always do a great job with my dog, but the 30% price increase that's upcoming is a bit steep…read more 5/9/26

I was looking foward to the interview at Mr. Scott's until I went in for the interview. I don't…read moreknow how they operate in the customer service side but as plain human beings they are very unpleasant and a little aggressive. I'm currently enrolling into college and I seen their indeed page, they were looking for part time workers and they offered flexible scheduling. They ridiculed me for applying for the job when I am going to go to school full time. They said they are looking for day shift workers. On the indeed job description it says : Day shift, night shift, weekends, and holidays. It also say flexible schedule. Eventually they told me I'm not a good fit. I understood it and asked for my application back ( I wrote my social security number on there). He then aggressively shred up the application and shoved it into my hand. I would give 0 stars not to their business but to their lack of respect and humanity.

One of my dogs is still showing discomfort three days after being groomed. Within hours of picking…read moremy dog up, she wasn't herself. Then noticed the area at the base of her tail was inflamed. The nights were bad. In the wee hours of the morning my dog hovered around my pillow shaking with constant panting. Neither of us got much sleep. I don't know what the groomer did, but it wasn't good for my dog's usual happy personality. Also, failed to honor a simple request regarding her cut. May not go back.