The La Paz Estate was beyond our expectations. The property is vast and there are so many things to…read moredo on-property. The home is extremely spacious and well maintained. Little touches like a full box of ping pong balls made our stay even nicer. We had one plumbing issue that needed attention and they sent someone out on a Sunday morning. Super responsive team. Would highly recommend!!

we live just 20 miles away and finally spent time here. The mineral pools are warm to hot, you…read morechoose, and are pristine. it's an older resort, but well maintained. A nice pool to relax by, surrounded by palm trees. Steam room is available, as well as showers and changing area. And you can't beat the price for a day pass!! The staff is very friendly and helpful. Can't wait to return.

This is our 2nd year renting a house in Palm Desert with PD Vacation Rentals. I can't shout loud…read moreenough to the world how great Adi is. I have never experienced someone so responsive and so concerned with ensuring that our rental experience is the best that can be had. Thanks so much Adi Andy and Lynn

We were lucky enough to find this great vacation rental company many years ago. Having several…read morehouses to choose from is one of the perks of this company. Adi Gross, the property manager, is lovely to work with. She is super responsive to any and all requests or concerns you may have about the property. We have gotten to know her quite well, and we enjoy seeing her when we are in the valley. We highly recommend this company!!

I am very sorry to hear that LUXE has gone out of business. We have used this property rental…read morecompany for many years, and it appears from the news that the company ran afoul if the law. Hugely disappointing, but my experiences with this company were mostly positive.

RE: LUXE Vacation Homes ("Cascade House in Indio") We…read morerecently booked a home through Luxe, and paid premium for the Thanksgiving rental. Unfortunately LUXE management does not keep a close eye on their rental properties. This one had Dirty and stained carpets, two bedrooms had closet doors that were off the track. A Hazard....(one was completely off hinge and leaning against the shelf inside, the other was locked to one side unable to move)...One bedroom had window coverings that were hanging not sure if it was ripped or what?. Appliances were not all in working condition including one TV cable box in a bedroom. The screen for the patio door was torn. The Baby safety gate for the pool was not in good working order. this was a safety hazard, we did make an emergency call on....(No one was in the office due to the holiday). After I made all of this known to management, they only compensated me $200...and saying they would give us a discount on next booking... NO NEXT TIME BOOKING FOR US....We'll look elsewhere.

Peter, Thank you for…read moreassisting us when asked. We know you didn't have to but you did that. You were a Great Blessing this day and I pray always for nothing but great things for you! Stay cool during this summer(if you can)

Do not book with AMG. I became seriously ill from mold exposure in one of their properties -- and…read morethe way they handled it was negligent, dishonest, and downright disgraceful. I booked a 6-week stay at 2545 S Gene Autry Trail Unit E. Shortly after arriving, I became severely sick. It was a type of illness I recognized from previous mold exposure, but significantly worse. My doctor urged me to have the home tested -- the results showed the property was hazardous and unfit for occupancy due to toxic mold. I had to leave immediately for my health and safety. I informed management, who acknowledged the situation and assured me they would collect and safely store the four packages I had ordered before leaving. That was over a month ago. Since then, I've dealt with 39 back-and-forth emails and two long drives -- totaling four hours -- based on false assurances that the packages had been retrieved and were ready for pickup. I was repeatedly told they were "secured at the office," only to arrive and be told they were somewhere else -- once in "Building B," once supposedly "in the mailbox," and eventually that they'd been mailed back to the sender. Why was I lied to so many times? To cover up carelessness, laziness, and complete incompetence. At no point did AMG take responsibility for their disorganization or their failure to follow through on basic communication. I made it extremely clear I was driving a long distance to retrieve these packages. They wasted my time, lied repeatedly, and left me empty-handed. Worse, they have never removed the mold-infested property from their website and are still actively listing it for new guests. When I briefly returned to retrieve my items, the house had dead bugs in the entryway. It was clearly uninhabitable, but they continue to rent it out anyway. My main contact was Julia Charbonneau, and I also corresponded with Brianna Collingwood. Neither showed a basic level of competence or care. This company is careless, dishonest, and dangerously unprofessional. If you value your health -- or even just your time -- stay far away. There are plenty of better-run rental platforms in the desert, including Airbnb and Furnished Finder.

We have booked seven vacations with Vacations simplified. Very pleased with all the bookings…read more Friendly staff, too. Professional and no surprises! We have stayed in Fort Lauderdale at Beach Place This is a photo from our room!

The reservation process was pretry smooth and great I checked multiple plataforms to get the best…read morerate available and Vacation Simplified was the best. The check in process was great, our family enjoyed this unit a lot, this is our 2nd time viaiting Vail and its the best. A rep from Vacation Simplified was in touch during our stay making sure everything was on point. They also explained the check out process. The whole experience was great and cant wait to go back.

*****AVOID AT ALL COSTS******…read more Worst customer service ever. This man should never be allowed to deal with the public. There are other reputable property rental agencies in Palm Desert. Use them. This company does not deserve even a one-star review.

Do NOT rent from this man or his business! We live in British Columbia, Canada, and recently…read morerented a unit from Best Rental Properties at Palm Desert Resort Country Club for the month of November 2022. The owner insisted it be paid in CASH and we sent him a bank draft as we are in Canada, for $4800 US - that in itself should have alerted us to a problem! We knew that it was non-refundable under the specific rental conditions. A week before we were due to be in the unit, my husband had a medical emergency (ended up in ER) and was told by our doctor not to travel. The owner said that if he was able to rent the same unit for any amount of time during the one month that we had booked it for, he would refund us that amount. Great. No problem. He said he would list it again. He never did! Then he put another renter (who asked to be moved closer to a pool because their unit wasn't as well located, and thereby making the unit that we had rented now "unavailable." So now he was making it harder to rent any other unit other than the one our contract was for. Instead of showing any kind of compassion or "doing the right thing," he has continually said that he will not refund us any portion of our paid amount. In our numerous email exchanges (where I have been nothing but polite and to the point), he chose to swear and use derogatory language. What kind of business owner does that?? We would have even been happy with half our rental money returned, but no, he is keeping the entire amount for himself even though the unit we rented had actually been "rented." We filed a complaint with the BBB, and are still in that process. We have seriously considered taking this man to small claims court, but that would be another added expense for me to fly down from British Columbia, stay in a hotel, all the while having my husband not being able to fly and still ill. As it is, we have lost $4800 already (apparently he is returning our $500 security deposit, but after over a month, that has not yet been returned!). I hope no one else ever rents with this company as you are taking a huge risk with your money!

Buyer beware, this Timeshare group has been nothing but trouble for us. We bought the timeshare…read morewith dreams of going to all these great locations they have to offer. We never got the opportunity to use it. Now we own it and still get charged $2,600 every year for something we haven't used..So we have been trying for two years to exit. They continue to delay us and have caused us to pay for another years fees because of their inability to get our exit process done. Don't buy this unless you really want to lose your money.....Horrible customer service experience....

Came here with a large group that booked well over 100 sites. The resorts group coordinator, Juan,…read moreis top notch. He made booking a breeze and quickly handled a small hiccup that occurred on a misunderstanding. Check-in was smooth, the grounds are very well kept, and the events included were fun for all. We look forward to coming back again next year.

The pool is nice however they don't tell you anywhere on the map that their showers are locked…read moreafter 10 PM. I've never been to an RV park where you don't have access a shower on site. Should anything happen to your RV like ours did and needed to be serviced and we did not have to have access to our RV shower. The groundskeeper said he even looked at the map and agreed that it was listed nowhere on the e map that the showers close at 10 PM all that it says is the fitness center closes at 10, but that's not the same as a shower. I was not going to work out. I was going to shower. The two showers are located attached to the pool and I get that they want to close the pool off past 10 PM, but maybe they should build a separate shower for patrons separate from the pools so that if they need access and take showers after 10 o'clock that we have the option too. Also, there's no air conditioning in the bathrooms by the tennis courts. That was the only bathroom that's open 24 hours without a shower. There are bugs all over in the sink and the bathroom was 112° inside (at 10:30 at night) They should probably walk around the property as the ceilings are falling apart hopefully there's no mold in here that we are breathing. This is in the state of the Art workout facility with the ceiling about two pieces fall down. The only reason I gave two stars instead of one was because the pool was nice that's it. However, the pool was closed due to pool cleaning on our first night here.

First, I have been married for almost 39 years, and my wife is the most honest and forthright woman…read morewho would not lie if her life was at stake. We did make a mistake by hiring what we thought was a company that would take care of our new house the way we did. Since we are on a fixed income, one must be creative financially to get ahead. We soon found out that this decision was a big mistake in judgment. Things started to go south from the beginning. A few days before the renters arrived, heavy rains clogged the drains, creating floods in sensitive areas around the house. I came to clear the drains, and I was told I was not welcome there now or anytime during the rental period. There was no explanation, just told in a scolding tone that made me feel that this was no longer my home. We made it clear there were not supposed to be any pets staying at the house. We later discovered three dogs in the house: two Medium-sized dogs and one great Dane. In the contract, we agreed that the two renters, a husband and a wife, would stay at the house. Again, we later found out that, at times, as many as eight people stayed overnight. Mr. Dan Phelan, the President and Founder of Greenday, wrote in writing that he would be 100% responsible for any and all damages that occurred during the rental, so we thought we were covered. When it came time for us to move back in, we found the following problems. A separation in the outside weather screen that blocked the sun and sand from coming in. We later discovered that the company who installed the screen had realized that the separation would only get larger and could not be fixed. It needed to be replaced. The outside cabinet that houses our dishware and silverware had a broken door that needed to be replaced. The hot tub that we were told needed to be drained and cleaned before renters arrived so it would be fresh and clean for them was left over chlorinated, mucky, and dirty. I wrote an email to Mr. Phelan, President and founder of Greenday, and we set up a phone consult about what I thought was an opportunity for us to rectify all the damages he promised to take care of. Instead, it was twenty minutes of him berating me and saying that he had no intention of taking care of any of the problems now that the renters were gone. To add insult to injury, he then told me that if I did not concede to take care of all the damages myself at my own expense while resolving them of everything, he would hold back the last payment for the Month of April. Mind you, Greenday received the entire rental fee from the renters months before they moved in. We took them to court to recoup last month's rental fee and any reimbursement for out-of-pocket expenses. We were awarded the final payment and court costs. Being that going to court for both of us was foreign, It turned out to be a he said, and we said, so the court ruled accordingly. The court did order Greenday to pay us for last month's rent and court fees. Also, the record should be set straight without mentioning names. The two women, who were elderly friends from Chicago, came to the desert in the winter to play cards and stay warm from the severe Chicago Winter. One was a retired schoolteacher. My wife met them while playing cards, and they told her they had a very unpleasant experience with Greenday. I'll leave it at that. Without singling them out, I would gladly give names privately to Greenday to refresh their selective memory. As Paul Harvy would end each broadcast, "And now you know the rest of the story."

Connecting with Greenday Vacation Rentals is one of the best things that's happened to me this…read moreyear. I had a rough entry to Palm Springs and they literally moved me into the "right" home within 2 days of contacting them. That is going over and above the purview of their service... that is the point...they do everything possible to assist and meet your needs. They have exceeded my expectations... Dan, Steve, David and Jason truly deserve the name of "Dream Team". They work together as well oiled machine each fulfilling their area of expertise with skill, efficiency and good humor to boot. They literally have said "we want you happy" and I am! I am a long term tenant which means my experience spans for more than a month at a time so I can attest to a level of service that is consistent and reliable over time. Anything that needs attention/fixing is competently and promptly addressed and resolved that day if not within the hour. It is truly reassuring to know that they have my back, answer any and all of my requests and concerns quickly with a high value in things working at tip top shape. Their motto seems to be... "YES WE CAN"! Everything in the house is meticulously arranged, in proper working order... aesthetically fully stocked and in move in excellent condition to meet the highest standards. This means they not only take care of the tenant but the property as well. They truly are THE BEST management team offering EXCEPTIONAL service and support for a carefree sojourn. Thank you, Thank you!!