Never ever use these guys. On June 7 I had made reservations for a jumper waterslide with them a week before June 7. Called them many times that day told me 20 mins before my little girls birthday party that they are on there way. NEVER SHOWED UP MY LITTLE GIRL WAS CRYING MY GUEST WERE DISAPPOINTED. I HAD TO CALL ANOTHER COMPANY ( after calling ten different jumper companies for a specific jumper because all the kids were wearing there water gear ). I had to pay $80 extra for urgent order. Which didn't even have a jumper just water slide. They didn't even have the courtesy to call me back. There bunch of flakes. BEWARE IF THERE OVERBOOKED OR SOMETHING THEY WILL FLAKE ON YOU. LOOKS like THEY TAKE MORE RESERVATIONS THEN THEy CAN HANDLE. Bad way to do business never ever I will use them. My guest were so pissed they will also put there reviews in here. These guys only try to sound professional but can't deliver. They are all talk and no walk. Manny is the one I spoke to when making the reservation. Guaranteed the sun and the moon all bs. Ricky following birthday party day was the one that said he's 20 mins away. Bunch of clowns read more

First time experience with Jumpers..Decided to give 408jump a try and man...you guys really deserve 5 stars! My little cousin and all his friends had a great time. The jumper was the highlight of the party! I didnt even do anything, i just called the right guys and they took care of everything. I highly recommend having them to any birthday party. Thanks again Colin. read more

Decided to try this company out since they were next best thing on Yelp. They did not disappoint! They have a wide variety of colorful themed jumpers that would make your party guests very impressed. Colin was very helpful in helping me select a quality jumper for my cousin's daughter's birthday. They were quick, fast and easy to book with. Price is also very reasonable! Will definitely book with them again. read more

I would like to give this place 2 1/2 stars because my experience had both good and bad points. Good: *Jumper/slide was clean *Set-up was quick *Employees were polite Bad: *I filled out an online request form via their website in April and never heard anything. I called in early June, left a message, no call back. Called again about five days later and spoke to someone directly. They had no record of my online reservation, Fortunately, it was not a problem to reserve a jumper. They took my address, name, and phone # over the phone. *I called to confirm the day before our event. They said they would come at 10 am. I asked if they needed for me to give directions, they said no because they have GPS. * 10:00 came and they did not come. I started calling at 10:30 and called every five minutes between then and 11:00. No one ever answered the number (a cel phone) and I was not able to leave a message because voice mail was full. * The guys showed up a little after 11:00, as my guests were arriving. They said they had the wrong address. I am not buying it - they had my phone number and could easily have called. Plus I was trying to call them - why didn't they answer if they were just driving around in their van?? They apologized, but there's not a lot they could do about the fact I was having a major stress out 30 minutes before my child's party was starting about where our main source of entertainment was. Bottom line was that this was a poor experience with them, but I'm willing to give people the benefit of the doubt and bad stuff happens sometimes, so I'd give them one more shot if I were in the market for a jumper again. read more

I usually don't write reviews but I had to for these guys. I am big on receiving good customer service & these guys are awesome. They were able to answer all of my billion questions I had. Came to my party on time. Everything was set up perfectly. They weren't douche bags when they picked up the equipment. Collin made sure they had the correct jumper theme & that it would fit in my backyard well. I was so glad I was able to take care of the jumper, tables, chairs, cotton candy machine & sumo wrestling suits(for the teens) in one place! Stress savers. Thanks 408jump :) read more

I called a few places for bounce houses and found 408jump. I ordered 3 jumpers for the party on july 4th. They were very accommodating with their prices. I booked a water slide, dunk tank, and a regular jumper for about 600$. Not bad for a July 4th price! read more

I highly recommend 408 for your next party. Ordering a jumper for the first time they made it a simple and pleasant transaction. I've looked at other reviews for other jumper businesses and decided to go with 408 jump and was happy for my decision! The jumper arrived on-time, was extremely clean, and was set up quickly. read more

Zero stars would be even more appropriate- yes, Zero! We booked a bouncy house for this weekend (June 12th) back at the beginning of May. I reserved online, received confirmation back from Viet Nguyen (Vincent), and then even sent one more email confirming the reservation. I did not think to call the day before, because it had been confirmed already. The order was for 9 am delivery - I called every 5 minutes between 9 am and 10am, and left a couple of messages. I NEVER received a call back and we NEVER received the bouncy house. I couldn't believe it. We even left a message the next day, and NO call back from the company with an apology or explanation. I used them twice last summer with no issues, but would clearly NEVER use them again. I will make sure all of my friends and family know to never use this company. I see there is another review for a party this weekend - at least they ended up getting their jumpy house, but clearly the service is terrible. read more

DO NOT BOOK WITH THESE GUYS!!! They were always very unprofessional on the phone. They showed up 3 hours late for our BIG event. When I called them 4 separate times that day they kept telling me that they were 'right around the corner and almost there'. In other words, they LIED to me multiple times. They then promised to give a partial refund afterwards...which I never received. I left multiple messages regarding the promised refund and I never got it. They run this thing like it's a hobby, not a legitimate business. read more

I rented online for a July 4th event. After my credit card was charged, I was contacted 3 days before the event to say that the waterslide was damaged and they did not have another. I asked for my credit card to be refunded immediately. After finding another company to rent from, 408 called me and said that someone cancelled their event and had a slide for me. I declined, since I had already found another. Again, I asked for my refund. In total, I called 4 times and emailed twice, and still had not received my refund of $282.75. I was finally contacted and told the merchant company takes 3-4 business days to refund. After 6 days, I emailed and asked for my refund receipt again. The next day, I was forwarded my receipt, less an $8.20 fee for... I don't know what. Between the immediate grab of my money before inspecting their product, to the delay of a refund, the insane lack of communication and finally charging me a fee on an event they cancelled, I am beyond disappointed in this company and will not use them in the future. read more

called everyone in san jose for jumpers and these guys had a reasonable price for their obstacle course. I was charged $400!! At another company while I got it here for $350! He came and set everything up and also cleansed it after the set up. High recommended! Thanks guys! read more

Thanks 408jump for your quick and easy service! Called and reserved a dunk tank for my brother's birthday last weekend and it was a blast! The guys setting up were really nice and on time. The dunk tank was a hit perfect for a hot summer day! Definitely going to call these guys again they were really easy to work with! read more

THANK YOU 408jump!!! I had a party last weekend and wanted to get a jumper for the kids. After doing tons of research on yelp, I found 408jump! I read nothing but good reviews from them so I gave them a shot. Colin, the owner I assume, was very professional and courteous. They showed up about an hour later with 2 guys and set up my jumper in the hot sun! The jumper was very clean and fun! Highly reliable company! read more

First and last time we'll book 408 jump. We reserve the Thomas and Train jumper for my son's birthday. They took sometime setting everything up because they had issue running the electrical cord. Half way through our son's birthday party I went to take a look at the jumper and notice the jumper didn't have Thomas & Train logo. It had no theme on the jumper at all. Our son's birthday theme was Thomas and that we the reason why was booked 408 jump. I contact the owner but never heard back. read more

pros: good pricing, equipment was ok, installer was ok. cons: no phone call and delivery showed up 2.5 hours late so the party was half over by the time it was setup. Pickup was over an hour late and conflicted with our other plans so we had to wait a full day to get it picked up. Felt bad for the installer though as the poor guy had to do a 3 man job all by himself so it took 45 mins to setup and 45 mins to take down. equipment was 5 feet wider than advertised so it nearly broke my fence and hose spout. read more

Really unprofessional. We ordered a jump house for my nephews birthday party and were told they were going to call us the day before to confirm. We didn't get a conformation number and they didn't call us. So the day of the party we tried to call them, but the number was disconnected. We called up til an hour before the party and since the number was still turned off we called another company who was able to rent us a jumpy house. They did show up, but we turned them away because we already paid the other guys to come. This added way more stress than was needed for a 3 year old's birthday party. read more

I rented their jumper for my little cousin's birthday, and he absolutely loved it. The service was fast and efficient in setting up. They were very friendly with the kids. They have a variety of jumpers to choose from. I would highly recommend their business to all my friends. read more

408Jump was awesome! rented from them for my nephews birthday party and they came early to set it up way before they were even suppose to come. They are reasonably priced and great to have. The setup and take down they were all very professional, quick, and convenient. They have a good selection of jumpers to choose from and definitely going to rent from them again! read more

Very prompt delivery and pickup, made sure we had gas for the generator (which was a problem before with other rental companies). They even have little themed banners like hello kitty! read more

Today I had called in for a waterslide for the 4th of july. OMG it was so difficult finding waterslides, almost every company was booked out. I had called 408jump and they said they didn't have any slides. They took the time to refer me over to their sister company to get me where I needed. Once again thanks! read more

I just ordered a jumper for my little cousins birthday from 408jump and the service was excellent I called them only a week ahead and they were able to get me a jumper last minute! Thank you for squeezing me in guys! read more

No problems here. I had to update this from a four stars to a five stars because they never cease to impress. Came on time, prepared a clean jumper quickly, left and picked up the jumper quickly, and had excellent customer service. For the second time! Real friendly and professional, that's what you need. Definitely will be calling them for a third time! read more

My son's 2nd birthday and 408Jump was fantastic! The bounce house was huge like my and it even had a basket ball hoop inside. The kids were so happy and they poo everywhere lucky NOT in the jumper . I couldn't get my son out of the bounce house to eat! afterward Well worth it and I plan to use them again for upcoming birthday parties. read more

I'm glad I picked the waterslide since the weather was so hot this week. I called manny for a quote and booked a date. He came on time for the delivery and was very friendly. After setting up the jumper they brought out a vacuum and Lysol wipes to clean any rubbish that was still in the jumper. Everything was good for the kids and i. way to go 408jump! read more

I used 408 jump for my daughters 3rd birthday party and no issues what so ever. They showed up on time and the jumper was in really good condition and clean. Thank you guys read more

408jump came through in a big way for my nephews 4th birthday. Showed up on time for pick-up and delivery and gave us a great price for an all-day bounce house, Toy Story themed. We went for the 4-in-1 jumper, climber, slide, and basketball hoop combo and the kids basically stayed in the slide area. Definitely use 408 for your next party! read more

Great service ! Many selections to choose from and very clean :) would do business with them again

instead of getting my little cousins a birthday present i got them a jumper. i asked around and googled some places here in san jose, but 408jump seems to be the one to stand out. i did some research and then i called for an inquiry and they gave me some rates. i then called back a few days and BAM! i got one. when they arrived to unload the jumper and did their thing, it was up-n-running. the jumper was clean and presentable...at they end of the night (maybe we were the last pick up) they let us keep the jumper for an extra hr. :) read more

Looking for a jumper last minute was hectic. I called several different companies but since it was last minute the jumper I wanted was unavailable. I finally came across 408jump and Manny, who answered the phone, said they had the one I wanted and would have the jumper at my house within the hour. The guys showed up 40 minutes later with the 13x13 Iron Man jumper (It was very clean and looked brand new). Set up was quick. One of the guys discussed the pick up time with me and then left. As scheduled they came back at 7pm to pick up the jumper. After packing I paid them and they were well on their way. I had a good experience with 408jump and I will definitely use them again in the future! read more

I have used these guys twice and I am pleased with their equipment options, timeliness, setup, and customer service. I do wish they had a better website. Both times I placed my order on the phone, I wish I could do it online. Please fix your site! read more

Short story - They did not deliver what was promised/ordered. Called on the day of the event and got an answering machine. Let a message with no call back that day or to date. Setup/Delivery person did not speak English and was therefore no help. Long Story - Ordered the Buzz Lightyear Jumpy which was the theme of my son's 3rd Birthday Party (Invitations went out as Buzz, cake was Buzz and party favors were Buzz themed). Made reservation a week in advance and checked with someone live the night before. We used them for my son's 2nd Bday and everything turned out fine so at that point, we felt like there was no cause for concern. The delivery guy showed up on time (actually a little early which was great) but through broken English told us that he did not have the "Toy Story Banner" that we ordered. We think he said that he looked through the 150 banners that they had and could not find it. We called 408Jump but no one answered. Left a message asking to be called back as I wanted to be compensated for their mistake and no one has contacted us to date. We ended up suggesting to the delivery person that he bring back a banner that said Happy Birthday (which he did an hour later) and had to explain to our son that the Buzz Lightyear Jumper that we were talking up all week was not available:-( Happy Birthday. I gave 2 stars because we had a good experience with them last time but will not be using them or recommending them moving forward. read more

408 Jump is awesome! I've rented a couple of jumpers from other places but 408 Jump has got to be the best one yet! They give excellent services and the workers are also kind. Their jumpers always came in great shape, never had trouble with any of them. They also have all sorts of themes for the jumpers which is a plus! I also had to rent a jumper last minute before and they made it happen without any problems! Besides all of that, they also charge at a reasonable price. I would definitely recommend this place and will definitely be returning! read more

The Disney Princess bouncy house was a major hit and it went perfectly with the Princess theme at my niece's 5th birthday. I decided to call in to book my rental. Despite some bad reviews, I didn't come across any problems with their service. Everything went smoothly. Drop off and set up was on time. Pick up was also on time and quick. No service fee! I would definately rent from them again. They have such a wide selection of bouncy house theme, concession food machines, inflatable water slides, as well as interactive inflatable games. Next rental: The 22' Wave Slide this summer =p read more

408jump is my first stop for party rentals. These guys have top notch equipment and they offer much better prices than anywhere else I've found. They are on time and easy to work with. I'm very glad I found these guys! read more

I ordered a jumper for my brother's birthday and I was very impressed with their service and selection. Their jumper was super clean which is a key thing for me because in the past I've had issues with dirty jumpers. The transaction was very smooth and prompt. The service was excellent and I would definitely order a jumper again from them in the future. 5/5 read more

I highly recommend 408jump because of their professionalism and service. They came on time and got everything set up before the party started. What a relief! We will definitely be using them again next year. read more

I went with 408jump for my little brothers birthday. I talked to a gentlemen over the phone and booked a combo bounce house, after delivery they set it up in my back yard which didn't fit. So I asked them to move it to the front yard and they did it without a problem. I thought they would be pissed! These guys were very professional and nice! Definitely going back to them again. read more

408JUMP is awesome! My sister's birthday was coming up and I decided to rent a jumper for her surprise birthday party. I booked the jumper a week in advance and they were really nice and professional over the phone. I have asked them to drop off the jumper at a certain time but they came a bit earlier than expected! I have to say, her surprise birthday party was a success! She thought it was funny that we got her a jumper (Hello Kitty theme) because she's not a kid anymore. Lol.. Overall 408JUMP helped the surprise birthday party become a successful one. Thank you 408JUMP. read more

408jump is my GO TO Jumper Company. I have been ordering from them for my baby cousin for these past few years but haven't gotten the chance to write a review. Every time I order from them, they never disappoint me or let me down! They are always professional, accommodating, and gives excellent customer service. I want to say thank you 408jump! read more

I love this place! i rent my jumpers from here every year! these guys are professionals! Quick, Clean, and easy!