I brought my 2012 Ford Transit Connect to Lee Rodgers Tire & Battery Company because it was…read moreoverheating. I paid $839.00 for a radiator replacement and picked up my vehicle believing the issue had been resolved. Unfortunately, the vehicle continued overheating shortly after the repair and later became inoperable, requiring it to be returned to the shop. My vehicle remained there for an extended period. During that time, I called regularly for updates and was repeatedly told that no one had looked at it. As a small business owner who depends on my work van, being without my vehicle caused transportation expenses, lost work opportunities, and financial hardship. I was also concerned that my repair invoice stated my vehicle had "numerous oil leaks," but another inspection I obtained around the same time did not document any oil leaks. When I asked for supporting documentation, I did not receive photographs or diagnostic evidence explaining that notation. After my vehicle was returned, I continued investigating the overheating issue and discovered additional concerns with the cooling system. I attempted to resolve the matter directly with the company and spoke with a representative who expressed interest in resolving it, but we were ultimately unable to reach an agreement. Every repair experience is different, but based on my experience, I was disappointed with the repair outcome, the length of time my vehicle remained at the shop, and the lack of communication. I hope the company reviews its repair and customer service practices so future customers have a better experience.

Always great service very fair pricing ! Would recommend to anyone that needs tires or repairsread more

Great and trusted service, Billy will make sure your vehicle is taken care of! I've purchased…read moretires, had brakes serviced and oil changes many times. They are always a pleasure to deal with and very professional.

I normally do not do reviews and have not been asked to do a review, but I felt like I needed to…read more This business is nothing less than awesome! They are fair and honest and very professional. I highly recommend!

We have been coming here for a few years now. We were looking for a new place to bring our vehicles…read moreand they had been highly recommended to us. Since then, we have always found them to be very helpful and not just trying to upsell us to some other service. We have gotten brakes checked / replaced, oil changes, and other misc services as our vehicles have needed them. They can get backed up, so I'd recommend calling and see what their wait is like and how long they might expect to get your vehicle back to you, just in case. They do have a key drop-off box if you are needing to leave your vehicle their overnight or before they open.

Just had a 4 wheel alignment done after a poor alignment from Durrell, and they did it right! They…read moredidn't just adjust the toe, they did the camber and caster as well. I will never return to Durrell, who told me I had 4 bad tires, which were new. A+ provided a printout showing how much each item was off and the degree of adjustments made. I would trust A+ to do all future repairs to my 2009 Dodge Ram truck! They get an A+ rating from me!

They don't care about you ! They will leave you with no way to go and lock the door on your road…read moreside guy . Only because they wanted you to buy a tire instead of putting my spare on my rim ! Absolutely ridiculous !!! Don't try to explain how you have been on the side of 65 for 3 hours and your other truck is in the shop . They literally don't care ! What goes around comes around ! Completely Unacceptable!!!

Great location for service, owner very responsive to any concerns. Give them a try for tire needs.read more

I came in needing a wheel bearing replaced, as well as front brakes and rotors. I was quoted a…read morereasonable price compared to the place I usually take my car for maintenance. I was told that it was not my wheel bearing, but my transmission that was making the noise. I went ahead and had the front brakes and rotors replaced. I then took my 2019 Camry to a transmission place, and of course, they said my transmission was perfectly fine, that it was my wheel bearing. So after have three different people/places (including my boyfriend, who has a master C license) tell me that I needed my wheel bearing replaced, not only time was wasted, but an extra $125 to have someone look at my perfectly good transmission, was also wasted. I will NEVER take my car to them ever again.

The customer service was great! I stopped by with no appointment and they were able to fit me in…read moreand repair my vehicle the same day and it was a reasonable price!

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Johnny and his son run this shop. It's been here 15 years. He had another shop down the street…read moreabout 25 years. They are friendly and very helpful. They took my car in immediately. They will give you a ride home and a jump if you need. Reasonably priced. They do it all, from oil changes to engine issues.

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

Excellent service, friendly and helpful staff! They are an extremely professional and reliable…read morelocal option for having your hybrid worked on. With three Toyota hybrids in our family, there are our go-to option!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.