This is my second vehicle from Quality and my family has also purchased two cars from them. They…read morealways have amazing, quality, affordable and well maintained vehicles to purchase. I guess that's why it's in the name! They were patient with me while I went through the loan process and held the vehicle for me while I was finishing up paperwork all over town even though it had a lot off interest. Of course they offered me assistance with this too! As far as trade-in values you won't find a complaint from me! The big dealerships are a joke as far as trade-in values so I like to go to "the little guys." I got exactly what I wanted for trade-in. Another great thing is they do not harass you the moment you drive onto their lot to look, which I love. It's stressful and it can make me feel like prey around sharks when that happens, so bravo to Quality for that! If you have an inquiry you just head inside and anyone is willing to help you. Test drives are easy to do as well with just a copy of your license. They will let you take it out solo (with some exceptions they have to ride along) which I find also great because it's more relaxing to me to get a feel for the vehicle and not worry about awkward small talk with a stranger. Thank you to Nick and the whole Quality team!

This was an amazing experience because of the Quality team! Left there feeling accomplished and…read morewell respected! They made buying a quality vehicle a breeze! Much appreciated to both! Love my vehicle! Thanks again!

Crooked money hungry scumbags avoid at all costs. Sold my auntie a wrecked vehicle and warranty…read morewith a washed title for 30k, of course it's not working and now trying to send us to collections. Luckily the bank is aware

Great experience. The thing that struck me first and foremost was that Toby, the salesperson we…read moreworked with, greeted my wife first and treated her with the same respect he treated me. Several things to note. 1. The salespersons will let you wander around on your own. 1b. When you're interested in driving a car, they bring it around to the front and let it warm up for you. They also scrap the ice and get it all ready. 2. They will let you take the cars for drives on your own. They didn't tell us where to go or how long to be out. 3. They will work with prices. If you have a reasonable offer, they seem willing to work. More than anything, I was impressed how Toby (our salesperson) treated my wife. He greeted her first and asked whose name should go first in the paperwork. He was never pushy or, as my wife said it, never said those car salesman lines. He asked questions and quickly and efficiently addressed all our questions. When we asked if we could take it to our mechanic, he said sure and was helpful in explaining ways we could do that. They also had an inspection done and gave it to us. For the record, our mechanic said the exact same things that were said in the inspection that was given to us in the office. We will return to this place when we are ready to buy another car. I can't imagine doing business with any other salesperson.

Hayden Kausal is the best sales rep that I've ever worked with…read more He worked hard (for days) working with my bank to get financing for us. He went WAY ABOVE what I had ever hoped for, so if you want an honest and hard working person to help you find a car then you should ask for Hayden!

From the owner: At the Kendall Used Superstore, we sell used cars from brands like Ford, Chevrolet, Nissan, Toyota,…read moreand more to help you find your dream car. When you buy a qualifying used car with Kendall Auto Protection, your used car passes a multi-point inspection and includes added benefits. We also donate and invest in the communities we serve through our Kendall Cares program. Once you've chosen your car, use our Finance Center to obtain a used car loan and assess the trade-in value of your current car. You can even sell your car to us! We'll work with you for all your car financing needs to get you the right loan.

The best used dealership I've ever been to. I didn't feel pressured at all and got a great deal…read more Their inventory is always changing so make sure you snag the car you like when you find it. I was waiting to hear back from a private company as to whether or not I was approved for an auto loan, and they held the car for me even while pre-approved people came in. Truly one of the best dealerships I've ever been to and I would recommend them to anyone!

Great family run business! We searched for over a year to find a specific type of van for our large…read morefamily. We're so pleased the bigger used car search engines directed us here last month. Jim was great to work with and love the family atmosphere. Even my partner was pleased and he's got a great eye for untrustworthy individuals. The van is just what we needed. Really appreciate all the effort they put into making sure it was mechanically sound. Highly recommend coming here for your next used vehicle. We live 4 hrs away and it was well worth the trip!

They sold me a car that was 8 grand higher then the estimated value of the car and didn't have it…read morecleaned and when I signed up for insurance it said the brakes were past due to be serviced and the mileage that they reported it at was wrong also he made me believe that that was the biggest car that I could afford at the price I set. After I was sold the car my salesman was let go. I asked for a car with space and got the opposite even tho I told the guy I needed the car that's why I was there and had the time to look also the battery was dead and he tried to tell me to just charge it but I had to be very adamant that it be changed

Issac Song came off nice when I was interested in a car until I told him the KBB value and NADA…read morevalue. His attitude came out real quick when I told him the car was 5k over priced. He said "people will buy it". Issac acted dumb when I first brought up the values, then said "oh you're right" then proceeded with a huge attitude along with his ego. Lol, good luck with that poor attitude, Issac.

I bought a 2015 GMC Yukon XL…read more The salesman was very helpful and kind during our interaction with him. Now first glance, the vehicle looked in good condition. We took it for a test drive. It drove fine. There was no signs of any issues so we signed the papers and purchased it.. a couple weeks later if you problems arose, and the concern for safety was in question. I went back to the dealership spoke with the manager and expressed my concerns, and she immediately had me bring the vehicle in the next day for repairs. She told me that they have been through a few mechanics since the vehicle had its safety inspection done and apologized and didn't want me to think that they sold non-dependable vehicles and they want to back up their companies name so at no cost to me all the safety concerns I had were repaired.

1only because I have to. This business continues to defraud and mislead the public's and potential…read moreclients! They continually employee less than scruples employees who generate fake vehicle value reports and sell them to insurance company's! The dealerships are a part of this as well! They are affiliated with AFFORDABLE used cars in Fairbanks! It is time for ALASKANS TO RIDE THESE 2 USED CAR DEALERSHIPS OUT ON A RAIL!!

I just want to say thank you two these two amazing gentlemen at Toyota, Oscar & Shaun. Oscar made…read morethe process feel easy, he has a great attitude very welcoming and you can tell that he really loves his job and for someone who has been there for a little over a year he sure is doing the damn thing. To Shaun in the finance department that you for the taking extra time out of you day to fulfill our purchase, you were so informative and attentive. My daughter said "Mr. Shaun is so nice, he gave me paper and a pen so i can draw pretty pictures and do my homework". Once again thing you guys for all that you do, you guys are fantastic at what you do and we are in love with our new vehicle.

I have purchased two vehicles from this dealership in the past--a Toyota 4Runner and a Lexus…read moreGX--and I have always been very impressed with the customer service provided by both the sales and service departments. My family and I have been loyal Toyota and Lexus owners for many years, and we have consistently chosen these brands because of their quality, reliability, and the positive experiences we've had in the past. Unfortunately, this experience was completely different. Several weeks ago, we began the purchase process on a 2025 Toyota 4Runner. From the very beginning, Kendall made us feel as though they were doing us a favor by selling us a $56,000 vehicle. The original sales manager repeatedly tried to sell me vehicles that I had no interest in and then told me that the specific vehicle we wanted was not available to view or test drive. When we asked if we could at least look inside it, we were told the keys were "missing." We later discovered that the vehicle had broken parts and smelled as though something had been spilled inside. When we asked if another 4Runner was available, we were told there were no other comparable vehicles, which ultimately proved to be untrue. Despite these issues, we reluctantly moved forward with the purchase of a second 4Runner that a different sales manager "found" on the lot that the first salesperson said was not available..... Today, when we called to ask when we could pick up the vehicle, we were told that the service department was "backed up because they were assisting customers who had placed deposits on vehicles." We paid for our vehicle in full with cash, yet it apparently became a lower priority once the sale was completed. Thankfully, Kumbi Jarvis and Yaz Sakar became involved at the last minute. They significantly improved what had otherwise been an extremely disappointing buying experience and demonstrated the level of professionalism and customer service we had expected from the beginning. They deserve recognition for their efforts. Unfortunately, despite having a few exceptional employees, this experience left me with the impression that Kendall is more focused on maximizing profits than on providing a quality customer experience. As longtime Toyota and Lexus loyalists who have purchased multiple vehicles from Kendall, we never expected to be treated this way. Based on this experience, I would not purchase another vehicle from Kendall, and I will likely take my future business elsewhere--even if that means looking beyond Toyota and Lexus, as Kendall has the monopoly in Alaska. Follow-up: When Kendall finally delivered the vehicle, they did a subpar job on cleaning/prepping for delivery and did not even both to give us a full tank of gas. This dealership gets a "F" for customer service.

Great experience with Patriot Auto Brokers. The team was professional, honest, and very easy to…read morework with. Everything was explained clearly, there was no pressure, and the process was smooth from start to finish. The vehicle was exactly as described. I highly recommend Patriot Auto Brokers to anyone looking for a stress‑free car buying experience Eric k thank you Ben sand Toni

These guys are awesome! Tony and Ben are super chill and really take care of you. I've bought a lot…read moreof used vehicles over the years, and this has easily been the best experience I've had. Honest, friendly, and genuinely helpful. Highly recommend!

I bought my 2015 Subaru Crosstrek from Tony's in July 2023. I had a super positive experience in…read morethe sales process and did actually negotiate a cash deal with them (~$17k on a reconstructed title). They were always friendly and kind. Cars go off their lot like hotcakes, so there's not much time for hesitation. I will say, now having to repeat this process again about 3 years later: do your research when it comes to CVT transmissions. It's not Tony's fault, but I never would have bought a CVT period, let alone a pre-2018 Subaru if I hadn't been in an urgent car desperation situation.

So we started our recent car buying experience here at Tony's and found the salesman Tyler to be…read morevery friendly and knowledgeable about the inventory on the lot. We were introduced to one of the owners who was busy helping people and working hard himself which I appreciate in any business owner. There were quite a few cars on the lot that were reasonably priced and they seemed upfront about the titles and information on the car. We did not end up purchasing a vehicle from them but had an overall decent experience shopping with them

WONDERFUL job with the inside of our vehicle! The car is 16 years old, has never been detailed, and…read moreit came back looking brand new. I have too many good things to say about this business. Thank you so much for your services, Ana!

My car was trashed - so trashed I should have kids or a few wild pets to blame for it. I was…read morethinking I would have to replace the seats or at least stick to seat covers. It looks new!! It is a 2016. The car was badly stained 2016-2019 - constant road trips cross country and up the AlCan.. so many stains. And a weird orange goo from some leaked product... I don't even know what! I am glad I found this family run business! I am beyond amazed at the difference. The did an exceptional job. I am so so happy! Posting before and after shots. Thank you!