Great timing. Whatever they promised they delivered. It was done on time delivery and pick up…read more Battery lasted all day and when came home it was still four bars. I would use it again

Scooter was perfect and easy to maneuver (not to mention it was a fraction of the cost of renting…read morehim the parks.) It was at my hotel when I arrived, and when I called to turn it in early they came out and met me at the front of my Hotel. I only waited five minutes. Very friendly and accommodating. I'm a pass holder for Disney and Universal so will continue to rent from Mobility whenever at the parks. Excellent equipment and customer service!

Do not rent the crappy carts from the parks. Buena Vista carts were more comfortable, easier to…read moremaneuver, and stay charged the whole day. They delivered it to our hotel and picked it up when we left. So do yourself a favor and don't rent the crappy cards from the Parks. Thank you

Excellent, excellent service, made it easy!! highly recommend! This is a reliable professional run…read morecompany and you can tell!

Great scooters easy to assemble and keep charged! Much better than other companies we have used!read more

Great service and price! Staff was knowledgeable and courteous. Owner went out of his way to let…read moreus stay an extra day. Made the entire trip very comfortable! Thank you.

will definitely be keeping this number/business handy fast quick and efficient deliveryread more

This should be the ONLY company you order a mobility scooter from. Let me tell you a few reasons…read morewhy.. They have the most affordable pricing 5 STAR delivery service pick up/ drop off Family owned (small business) Colored scooters! How fun?? You can get a pink one! LONGEST battery SUPER FAST! SPEEEDDD compared to many other companies. Super comfortable You can pay to add a basket to the back You can have an umbrella shade added too Hope all those reasons convinced you!! Praying for the day they expand to Southern California so I can refer all my clients with mobility issues when visiting Disneyland to use scootz. Until next time!!

Seamless process. Delivered to Disney campground as promised. Equipment was clean and well…read moremaintained. Using them again on my next trip.

Horrible, This was the worst experience ever. I used rental…read morefor 3 days, at Disney world. The scooter would not hold a charge longer than 2 hours. When I called 3 different times to their troubleshooting line, speaking to 3 different agents, they told me I was either too heavy (I weigh 135) or I was going up too many hills, and I'm expected to charge the scooter when I goon each ride. I was notable to use it while standing through lines to rides at all. I told them there are not that many electrical sites within the parks, I was told I should have asked staff, like I was an idiot and never thought of that. I did go to staff and was told there was only one location at each park and they keep them pretty well hidden. Please note, my need to charge the scooter at 3 different parks, 2-3x at each, I never came across another scooter getting charged. Even the key says to charge overnight for a full days use. This was a terrible experience, please don't put yourself through it.

The staff is amazing here and so nice. Ive used their services four times in the last year. Only…read moreonce did we have an issue with an ECV scooter. Theyve been able to assist in getting a 2nd scooter in hours to me- not even next day! Only downside? Most of the ECVs we have rented were quite worn-however this pas trip I got a brand-new scooter- the delivery person actually took the tags off in front of me. We will use them again and again.

Hello. I have rented from Big Orange Mobility multiple times during the year for the past couple of…read moreyears. Whenever I had a problem, it was addressed immediately and taken care of quickly. I rented a scooter from Thu 11/14/2024 - Mon 11/18/2024 for my trip to WDW. It was the worst experience I have received from Big Orange Mobility or any other scooter service. The scooter shut off while going up the ramp in Space Mountain. If you know the ramps at Space Mountain, you can understand how difficult it was for my daughter, who has arthritis in her hands, to push this machine up the ramp. After the ride I called the Big Orange Mobility. I was told by Nathalie Durand, that the scooter was a new scooter and that when going up a hill, it sometimes will shut down. Really, a "new scooter" that will shut down going up a ramp!! I was insulted that she would believe I was uneducated enough to swallow this bogus excuse. I was then told to push a button located on the battery to restart it. We had to do that in excess of five times while leaving this ride to get it to maneuver up the ramps. It's very inconvenient. It stopped abruptly, causing everyone behind me to run into each other. The battery drained so much after a full charge. I called around 4pm that same day and was told there was not another scooter available. I was met with the confused Nathalie, who stated it was a new scooter, and she could not understand why this was happening. The scooter mimicked the same problem the following day when going up the ramp for the Flight of Passage ride. Thankfully it was a short trip. I knew I would NEVER use Big Orange Mobility again. I don't know if they are under new management, but I have never spoken with Nathalie in my previous rentals. The previous individuals would have handled the situation quickly and would not have insulted my intelligence with such nonsense excuses. Admit your product is defective, take ownership, and make it right!! Big Orange Mobility failed to do this. I took pictures and a video of the scooter. It was scratched and used, and it was unreal. So, to say it was a new scooter was completely false. I was extremely disappointed in Big Orange Mobility. You lost what could have been a long-term customer. Kendra

Rented the Double Whammy Scooter this past week while visiting Disneyworld. Wasn't expecting…read moredelivery until later, got a call asking to confirm delivery when I stated I was already checked in and in my room, delivery was made with 20 minutes right to my resort room door. Scooter worked perfectly. Delivery and pick up were super easy. Would recommend, worth what what you pay.

Walker Scooter Rental is fabulous! I've rented before from…read moreother Orlando companies and Walker is TOP NOTCH! I highly recommended Walker Rental! I called ahead, customer service was friendly and courteous. The scooter was delivered at the time promised by a friendly staff member. He explained everything to me. (Unlike other companies). I used the scooter to scoot around my Disney Hotel and then on a Disney Cruise ship. When the cruise docked, I left the scooter at the Port Canaveral pier as instructed. No hassle and problem! The regular sized scooter was so comfortable and had great power and zip. I will definitely rent again from Walker Scooter Rentals! Plus, inexpensive too! This scooter made my vacation so much fun!