Blue lagoon use to be in kenmore on military ave but moved away. If it's the same one, I had loved…read morethat location! Great selection of fish, reptiles, hamsters, etc.. However, the location on French Rd was very disappointing. I don't know if they were just starting out or closing but they only had plants and fish, nothing else. The tanks were filthy, with lots having dead fish in them. I purchased a large snail for $8 and as soon as I got it home, acclimated it to my tank, it died. Not even alive a day. Worse, the purchase was not rung in a register- it was cash, so no receipt, and no return. Again don't know what was going on but if they are open , I would never go there again in the condition everything was in.

Absolutely love Jeff and the Blue Lagoon! Jeff is a knowledgeable and friendly business owner and…read morewilling to help anyone who wants to learn about fish. He has a really diverse collection of fish you cant find at most other fish stores. Me and my husband come in once a week even though we live 20 minutes away.

This is a great business. I was here once recently and one last year. The employees were very…read morehelpful with what I needed. They were very kind too. I can't wait to come back for special treats. They also had great birthday cards!

This location is always friendly and welcoming! Great selection of dog supplies/food/treats. Staff…read morealways pay attention to my 3 dogs. Today, my Pekingese chose a new ball from the toy aisle and proceeded to push/kick it all over the store. (great fun on a rainy day with no other dogs in the store) The staff was all playing with him and helping him retrieve his new ball when it got stuck. I only wish I would have thought to take a video! In addition, this store has been extremely generous over the years as we did fundraising for the creation (and now for the maintenance) of Lancaster Unleashed/Como Lake Bark Park. 2 paws up!

I have driven past Notorious D.O.G. so many times that my dog could probably have written this…read morereview herself by now -- and the only thing I can say is... what on earth took me so long? From the moment you step inside, it feels like a magical little pet-boutique wonderland. There's stylish dog apparel, an incredible selection of treats, raw food options, supplements, goat's milk, and basically every wholesome, bougie, tail-wag-approved thing your furry family member could ever dream of. (Yes -- I even spotted Keon Coleman treats. And let's be honest: if your dog is a good doggo, they are definitely part of Bills Mafia and absolutely deserve them.) But what truly makes this place exceptional is the customer service -- specifically, Kristy, who is now basically my dog-mom best friend. On my very first visit, she spent so much time talking through my dog's skin issues, gut health, raw feeding, and supplementation. She sent me home with samples, walked me through their rewards program, and even helped me troubleshoot products I was already using at home. On a later visit, Kristy even special-ordered a product just so I could do more "one-stop shopping" with them -- which says everything about the level of care they provide. Even though we ended up going back to our previous food brand, this is absolutely where I go for everything else. I've sent so many people here, and when I drive past without stopping, I still wave and yell, "Hi Kristy!" from my car -- just in case she can hear me. Five stars, without hesitation. If you love your dog even a little bit, you need to be shopping here.

My wonderful, perfect Golden Doodle, Kia, started having grand mall seizures all day, every day…read more Nothing was helping and that would mean her life would be cut short. :( My vet recommended Notorious D.O.G. I had no idea why, but they told me there was a woman there who was VERY knowledgeable. I was filled with fear and sadness... Kia was my baby! I spoke to the woman I was told to, and I explained what was going on. I couldn't help but cry. This was my soul-dog. Out of the 8 dogs I'd had in my life, (all of whom I loved so much), this one had a connection to me, and I to her, that I couldn't explain to this day. This wonderful and kind woman understood about my dog not wanting to eat and she suggested a raw food diet. Then she talked to me about a hemp oil that she believed would help. I bought it all. I gave Kia her first dropper-full of the oil that day, and she only had a couple small seizures that night. But in the days that followed, her seizures stopped!!!! She was running around as usual, eating the raw foods, playing with my other two dogs, and was her old self again. And that was how she stayed for two years, until the store didn't get a shipment of the oil at one point, and the one my vet provided wasn't working. Sadly, Kia passed away October 2019 at the age of 12. I will tell you this though... if it hadn't been for the expertise of that wonderful woman at the store, if she hadn't carefully considered what would be best for my girl, we would not have had her for those two years. I highly recommend the store and most of all, some really kind and caring workers.

This place is a dream for pet owners with anxious dogs when it comes to bathing. Their stalls are…read moreall individual so you don't need to share the area with another owner/dog - and has a gate to let your dog go off leash and be totally comfortable. These stalls are always clean, and the staff are so nice and helpful. Randomly found this place years ago, and it's my fave spot when it's time for a grooming day - plus they make their own treats and birthday cakes!

I love Treats Unleashed! It's the only place we get our cat litter, primarily because they run an…read moreawesome deal for it. Buy 7 bags get 1 free! We also get canned wet food from here too, and they carry all the brands our kitties love!! This place has everything you need for a cat, but it really goes above and beyond for dogs! There's a dog wash, dog cookies, and just a lot more for dogs in general. Their prices are on par (at least for what we buy) with other local pet stores, but I love that they're locally owned! Service here is also fantastic too. I recommend checking them out if you haven't already.

This PSS at this location in Cheektowaga ALWAYS has the items I need for my ferrets and my…read moredaughter's Pomeranian. I have 4 ferrets so I need to be able to conveniently purchase everything I need for them and my grand dog at one time and this PSS allows me to do that with ease!

I took my skittish pup here to get her nails done because they were horribly long and she wouldn't…read morelet us do them at home. I called beforehand to tell them she's jumpy and has an attitude and will freak out. They said "it's alright come in". They chained her up, touched her foot once, She jumped just like I said she would and immediately they yelled "NOPE NOT DOING THIS!" She has since in the same week, gotten them done by somebody else and they were just fine no thanks to these guys! If you have a jumpy scared dog, don't take them here for grooming! . Also, all of the groomers = judgmental!

We don't normally shop here but we came because we had a gift card. In terms of dry cat food, they…read morehad what we came for (Wellness brand), although it was $2 more than what our local store charges. The cashier was friendly and cashed us out quickly.

Awesome staff Awesome trainers…read moreAwesome groomers Always have my food and always have my reptile supplies

Absolutely the best selection of corals in the Upstate New York region. An excellent range from…read morehardy corals for those just getting into reef keeping to exceptional pieces for those who have been in the hobby a long time. Every piece is hand-inspected, acclimated, and dipped upon arrival. Whenever possible, they source maricultured corals whenever they can, to be as environmentally friendly as possible. Every fish is treated the same way. Their fish tanks are equipped with UV sterilizers to prevent and treat any issues like ick. The owners are exceptionally knowledgeable and helpful. An absolute first-class shop.

From the owner: Huge selection of saltwater corals and fish. Lowest prices on tanks and salt. Full service…read moremaintenance and installs. Can do custom saltwater aquariums as well.

Did a very nice job on my rescued dog. She was very happy when I picked her up which I feel is…read moreimportant so I know everything went well and she was made to feel comfortable during the groom

We normally go to the Pet Supply Plus on Transit in East Amherst but recently discovered this store…read moreand it'scloser to our house. There was another pet store here previously. I don't recall the name. This store is small which it ok. The problem is almost the entire store focuses on dogs. Not that i don't like dogs but currently just have a cat. There's only one aisle in the store that has items for cat, birds, fish, etc. Anything not dog related. This obviously leaves very little room for much variety. It's good for convenience but will probably stick with the other location.

I decided to set up a small fish tank, so I was searching for gravels, fish and aqua plants. This…read morestore was the one that showed up with all three items when I looked on the website. It is not close to me but I decided to go anyway. I got the gravels and plant, then went to get the gold fish. I wanted the cheapest kind just in case it doesn't work out. The attendant was nice, she let me pick the colors. I kept apologizing that for 29 cents a fish I was probably asking too much, but she didn't mind. When I checked out I realized I forgot to get fish food, the cashier went to get a can for me. Overall, I had a great experience at this store.

HORRIFIC PERSONNEL - UNPROFESSIONAL- LIARS I showed up for a…read moreCONFIRMED scheduled training class only to be told there wasn't one on Saturday 6/14/25! First I was told it was there was no class then I'm told it was pushed back and ask "weren't you notified?" I said no I was not. Then I was told there was a computer "glich" and they would have Kali call me "when she gets a chance", to which I responded I wanted a call as soon as she walked in on Sunday with an explanation. Sunday comes and I FINALLY received a call from Kali at 1:30pm - they open at 10am and was told she be there at 10am, I could barely hear her on the phone, it sounded like she was in the middle of the store - all I heard were people and dogs. I said can you go in an office or something I can't hear you, she said I am in the office, I said can you close the door or something she said it was... LIAR. I proceeded to tell her I was angry and upset because of what happened the day before and it was very unprofessional and wanted to know when this training would start and I did say there better be a class next Saturday. Now Kali says "I feel threatened and I will not do a class with you". So it turns out she and the so called manager Holly had me on speaker phone somewhere in that god forsaken store, they were never going to reschedule the class. This crap hole of a store did the exact same thing to a class I registered for before and that is why I was angry!! I swore I would not ever step foot back into a PetSmart 4 years ago after having the so called grooming manager of the Walden location tell my husband and I to f*ck off when we brought our dog in there to have his nails trimmed, stupid me gave them another chance. With the reputation of dogs being injured by this company, the lying, rude, low caliber of employee that they hire? There are way too many options who deserve my business and money!!