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    7-Eleven

    4.3 (6 reviews)
    Open Open 24 hours

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    CVS Pharmacy

    CVS Pharmacy

    1.9(48 reviews)
    1.1 mi
    $

    I had a deeply concerning experience at this CVS pharmacy that raises serious patient safety…read moreissues. On 04/09/2026, my mother-in-law visited in person and spoke directly with the pharmacist manager, Tina J., to request an urgent refill for my 5-month-old infant. My child was recently discharged from the NICU and requires oxygen support and G-tube feeding, so the inhaler medication is critical. Tina J. acknowledged the urgency, took down all the details, and assured us she would immediately contact the hospital pharmacy (Advocate Health, Park Ridge) to have the prescription transferred electronically. She stated the process would take about five minutes and that she would follow up once completed. None of that happened. There was no documentation, no communication to staff, and no follow-up. Calls to the pharmacy went unanswered. When I arrived the next day (04/10) expecting to pick up the medication, I was told nothing had been initiated. Because of this failure, I had to urgently find a 24-hour pharmacy to ensure my medically fragile infant would not go without essential medication over the weekend. This is not just poor customer service--this is a breakdown in basic pharmacy responsibility and accountability. When a pharmacist is clearly informed that a medication is critical for a vulnerable patient and commits to immediate action, failure to follow through puts patient health at risk. It is concerning to think about how many times this may have happened to others without being addressed. I hope CVS Health takes this seriously and implements stronger accountability measures to prevent situations like this from happening again.

    Terrible service in the pharmacy. They tried to fulfill a different prescription in lieu of the one…read moremy doctor called in without even letting me know they made the switch. Also, multiple times they shorted me the number of pills I was supposed to receive. Took zero accountability for their mistake and refused to fix it. Very rude. Avoid at all costs.

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    7-Eleven - convenience - Updated June 2026

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