I just want to give our Big Bear Stater Bros. some fan mail! I've switched from Vons because you…read moreare cheaper. I'm a Senior, live alone, and don't like to cook. So I appreciate your premade selections in the deli, as well as your delicious fried chicken. I find your staff to be especially friendly and helpful So kudos to you! Thanks for your good service

This store has always been clean and well-organized. There's a decent variety of products. The…read morestaff is well trained and always pretty helpful. The cold cases in the deli and produce areas look like they're regularly cleaned and maintained so that there are no untoward odors. Pretty impressive. The Market Cafe deli section had lots of munchie samples to try. Today, there were salsa samples,sushi samples, and apple cider samples...yum. Be careful in the parking lot. For some reason, there always seems to be a lot of cars recklessly cruising around.

Best Grocery Store I've been to in a while. The staff is…read moresuper helpful. Everyone asked if I needed any assistance. Very well stocked! I've never seen so many varieties of MCConnels ice cream in one place. The fresh baked bagel was the best I've had outside of NY. Lots of cashiers open! No wait!! Thanks!

4 minutes ago New…read moreExtremely Disappointed with How This Limited-Edition Starbucks Release Was Handled My friends and I arrived at the Starbucks inside Vons in Big Bear Lake at approximately 3:30 a.m. to purchase one of the limited-edition Bearista cups. Along with us, there were three other customers who had also arrived early because we knew these cups were in high demand. Around 6:30 a.m., a store supervisor came out and suggested that we should probably leave because they hadn't received the shipment. We were also told there were no Starbucks employees available because they had called out sick, and that the Starbucks kiosk would not be able to open until around 8:30 a.m. when open time is 6am. As the morning went on, we received several different explanations from different employees. We were told the shipment never arrived, then that no one knew where the cups were, and later that they couldn't access the area where the shipment might have been. Around 7:00 a.m., the store manager, Sarah, arrived. She took our names and phone numbers and told us she would call if the cups were located or if there was any update. Unfortunately, none of us ever received a call. Later that afternoon, I called the store myself and was simply told that they had not received the shipment. That response didn't match some of the information we had been given earlier that morning, which made the entire situation even more confusing and frustrating. What disappointed us the most wasn't just missing out on the cups--it was the lack of clear communication and follow-through after we had spent several hours waiting before sunrise. Customers who take the time to line up for a limited-edition release deserve accurate, consistent information and timely updates. I also contacted Starbucks Customer Service to report what happened. They expressed concern that the Starbucks kiosk was not operating during the release and told me my concerns would be forwarded to the district manager for follow-up. I sincerely hope Vons and Starbucks review what happened, improve communication between store management and the Starbucks kiosk, and ensure future limited-edition releases are handled in a way that respects customers' time and trust. Note: was in touch with another women who was in line this morning and she said she was told after speaking to someone in the store that the box was received but lost... These things were handled poorly Von's Management!

The opening of this store means there's a third choice in grocery stores in Big Bear…read more This isn't the largest Grocery Outlet around, and the selection here isn't as broad as at some other stores. They do have some good, oddball selections in their wine and spirits section. Occasionally, you can find something really unusual at a bargain price.(...like a French single malt whisky!)

I'm so glad the GO is in Big Bear! The customer service is great. The owner and staff are…read morewelcoming, friendly and helpful. The variety of goods is extensive and you never know what kind of treasures you'll find each week at a good price. We save a lot by shopping at The GO!

John was extremely helpful. Cleaned my windshield and provided current/accurate road conditions…read moreregarding Highway 38. Moonridge Fuel is a great place to fuel up if you are towing a 5th wheel, boat etc. Plenty of space to maneuver.

Two older gentlemen were very helpful when we needed air in our tires. We couldn't figure out their…read moresystem and they offered to help. No charge at all.

the staff is good…read more the ia voice mail answering system is horrrrrrrrrrrrrrrrible bad useless --- get rid of it ...

Everyone here are extremely Professional as well as Kind.. Thank Goodness for this Amazing Pharmacy…read moreand Store! I Truly don't know What We would Do Without Them!