I've been with them for over 2 years as my water delivery service and am very happy! Outstanding…read moreand quick customer service!

We needed water delivery & they were fast in getting water delivered to our home. They came out the…read morenext day. And I'm happy with the water quality.

From the first interaction on the phone to completion, Water Pros was incredibly professional and a…read morepleasure to do business with. HIGHLY RECOMMENDED!!!!!!!

Contacted these nice people to get my pool filled. They are very professional. They offer a good…read moreprice for the work they do. The driver Juan that came to do my fill was great. Got the job done is less than 2 hours. I will be using them again for all my water needs. Office manager Beth is awesome. She got what I needed when I needed it. She was even able to get me a few days early and the crew showed up early too. All around awesome service.

I was recommended by h20 to go by another friend who also hired them previously in the past and WOW…read morethey are fast Chris came out to my house and was thorough on the water softeners to see which was the better fit for me. I am from California so the water difference in Cali VS Vegas is insanely differently quality But Chris came, told me that he can get a guy out for me the next morning and YUP he delivered!! I don't remember the persons name who did the actual installation but he made sure I knew how the process worked and made sure I knew what he was doing. Had all my questions answered by both of them and now we have their water softener system AND RO system for drinking water 10/10 will recommend this company to friends and those who need water softeners!

We love our water softener system and RO system! I had called to make an appointment for a…read moreconsultation and Carla was the one who came for the consult! She was very detailed and funny and she was able to work her magic and get someone to come in to install it for us THAT same night! We were shocked at how great the water felt after and how much better it tasted. Our skin improved too from using softened water as opposed to the hard Vegas water. Highly recommend !!

Dear Management, I…read moream writing to recognize Steve S. for the exceptional service he has provided me over the years. He is, without question, one of the best customer service representatives I have ever had the pleasure of working with. Steve is always friendly, professional, dependable, and genuinely kind. Every delivery is made with care, and he consistently goes above and beyond what anyone could reasonably expect. He always places my water as close to my front door as possible, carries it up the steps without hesitation, and has even helped bring the bottles inside when I've had difficulty carrying them. Those small acts of kindness make a huge difference and have never gone unnoticed. What stands out even more is how attentive he is. If I accidentally forget to leave my empty bottles outside, Steve has even taken the time to text me to make sure I wasn't in need of water before continuing on his route. That level of customer care is incredibly rare these days, and it speaks volumes about the type of employee and person he is. The reason I wanted to write this email is because I recently reported a leaking water bottle. My concern was simply to let the company know that some of the reusable bottles may be reaching the end of their lifespan after being reused many times. My concern was never about Steve. He simply delivered the bottle that was provided to him, and he did absolutely nothing wrong. I was genuinely saddened to hear that Steve may have been blamed or gotten into trouble because of my report. That was the exact opposite of what I intended. If anything, I wanted to bring attention to a product issue, not a personnel issue. Employees like Steve are hard to find. His professionalism, reliability, kindness, and willingness to go the extra mile are the reasons customers like me remain loyal. He represents your company with integrity every single time he comes to my home, and I truly hope that is recognized. Please accept this email as my sincere appreciation for everything Steve does. I hope his management team recognizes the value he brings to your company every day. He deserves praise for his outstanding customer service and dedication, and I sincerely hope this feedback becomes part of his employee record. Thank you for taking the time to read my comments and for recognizing an exceptional employee who truly exemplifies excellent customer service.

Worst company I have ever had to deal with. From the very beginning, it was a complete mess…read more I called to set up an appointment, and the guy never showed up. He finally came the next day, still late. I was told he would arrive between 2:30-3:00, but by 5:00 I had to call because I honestly thought he had forgotten. Then, only a week after I had received my water, I was notified they were coming the next day to deliver more. Hello? I JUST received the water a week ago! Obviously, I didn't need another delivery, so I canceled the service. Then they charged me a $7 service fee. I called to explain that I hadn't even received a pickup or delivery, and was basically told, "That's the fee we charge." And to make matters worse, after the first delivery, when I had already paid the delivery driver in cash, I received another call the next day asking for payment and saying someone would be there at noon. Seriously?! To top it all off, the representative I spoke with was rude and had a terrible attitude. When you're already frustrated with a company, the last thing you need is someone making the situation even worse. And honestly, the water wasn't even good! It tasted like nasty Vegas tap water. Definitely not what I expected. The communication is terrible, the scheduling is a disaster, the billing makes no sense, and the product wasn't worth it. I canceled my service today. Bye, Tahoe Springs! I definitely would NOT recommend this company. Save yourself the headache and go somewhere else!

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Best alkaline water I've ever had. And I get it delivered to my door I've been drinking this…read moredelicious water for 10 years. My service is always on time and they give me reminders to put out my empty jugs.

We have used Culligan for several years now. I called regarding my bill because it had increased…read morequite a bit. After speaking with Sonia she explained everything and made some suggestions that would lower our bill. She also gave me a credit on our bill. Sonia was a pleasure to talk to. She provided excellent customer service, which is why I will be a long time customer

I love my new Water System and I love the customer service that I receive…read more Sonia always takes time to listen to me and ensure that I get whatever services I need Great Investment

We had Ryan out to change our cartridge in our Lifesource whole house water filter system. Ryan…read morewas on time and worked quickly so we were only without water for a few minutes. This Lifesource system is so much better than saltwater. Worth the cost for the quality of the water and amazing customer service. Thanks Ryan

They say that their very expensive system helps reduce scale build up. It does zero to help with…read morethat.

No review. I went with My Water. My Water is a local provider in Las Vegas, NV. They are cheaper…read moreand more responsive. I never even got a call back from Sparkletts

My experience with Primo Brands has been extremely disappointing. Their customer service is among…read morethe worst I have dealt with. Deliveries consistently failed to meet expectations, and communication throughout the process was poor. When I scheduled an appointment for equipment pickup, I was not given a delivery window. When I called multiple times to follow up, customer service was unable to provide any meaningful information or updates. After waiting and rearranging my schedule, no one ever showed up for the appointment. The lack of communication, accountability, and reliability made what should have been a simple process unnecessarily frustrating. I would not recommend Primo Brands based on my experience.

This place is awesome! The service was super fast, and the staff were friendly and efficient. I was…read morein and out in just a few minutes. They offer both alkaline and purified water options, which is great depending on what you're looking for, and the prices are very reasonable compared to other water refill spots in the area. The store itself was clean, well-organized, and easy to navigate, with plenty of parking right out front. I appreciated how easy it was to bring in my bottles, get refilled, and head out without any hassle. Also, bug plus they sell the clear glass 5-gallon jugs. I'll definitely be a new regular here for my weekly refills!

Love that they have a 24 hour accessible alkaline so I can fill my 5 gallon at any time! It has…read moregreat parking and in a well lit area which is nice

When I've had people from Southwest Gas come out for potential gas leaks, they've always been…read moreterrific, and I have no complaints about the actual gas service itself. Unfortunately, my experience with the billing and account-management side has been a very different story. I'm currently trying to update my automatic payment information to a new checking account. I have no bill currently due, and Southwest Gas says that payment information can be edited online through the Auto Pay section. However, when I go there, there is no option to edit or remove the existing account. I was able to add my new checking account, but I cannot delete the old one. I'm doing my part to make sure my bills are paid on time. Southwest Gas should do its part by making sure its online payment system actually allows customers to manage their payment information. This is especially frustrating because it follows several other billing and account-management problems. For four years, I received not one but two paper bills for the same account, despite calling and asking that the duplicate billing be stopped. Then, more recently, a bill for my current address was sent to my old address, where I haven't lived for five years. The person who now lives there actually contacted me about it. Southwest Gas attributed this to a Post Office error, although I have not experienced this problem with any other company. Taken together, these experiences make Southwest Gas seem like it is not a well-oiled machine when it comes to account management, billing, and paperwork. The people who come out to provide gas service have been excellent, but the administrative side of the company needs some serious attention.

Too bad we, as customers, are a captive audience and don't have an alternative for natural gas in…read moreLas Vegas. When it came time to sell my Las Vegas home and purchase another home in Las Vegas, I set up a "transfer" from one home to the other. Apparently, the stop order was fine but the start order wasn't recorded "in their system" at least that's what I was told by SW Gas customer service. Apparently, the seller of the new house put a stop order on "MY NEW HOUSE" on August 11th (5 days after we officially closed on the property) and SW Gas left the gas on for 29 days (their official policy is 30 days). Since I transferred service, I assume everything is cool. On September 9th my gas shuts off while I'm cooking breakfast. No notice sent to my address, no email, no phone call, no note left on the door, no knock on the door, no doorbell...just snuck on the property and quietly shuts off the gas and puts a lock on the meter. And the kicker is, they cannot send someone out for two days to turn the gas back on. I offered to pay for a service call including overtime, whatever it takes, but no, they cannot accommodate a simple same day, or next day restoration of gas service. Every other utility transfer from our old house to the new house was seemless. So, to Southwest Gas, continue to enjoy your monopoly and lousy customer service over us in Las Vegas.