I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Rueben helped me out after requesting a quote for the 5 gallon alkaline water delivery. He messaged…read moreback right away and answered all of my questions. I decided to start service with My Water. The alkaline water was delivered the same day, talk about amazing customer service. He made sure to get the water to me as I had mentioned I just ran out of my alkaline. The pricing is just right and there is no commitment or delivery fees. I definitely found the company I am going to stick with for my water needs. Thank you again Rueben.

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Best alkaline water I've ever had. And I get it delivered to my door I've been drinking this…read moredelicious water for 10 years. My service is always on time and they give me reminders to put out my empty jugs.

Still there best service! My water guy Jose B. Is the best very nice on time and fast…read more Water is adorable. Great process! The website is easy to use if you need anything additional. You can always call in if you have any questions as well!

Tahoe Springs is easily the best water I've ever had, and the office staff were always very nice…read moreand kind. I can ignore the fact that they would change delivery dates. That sometimes the water bottles they delivered would leak. If they missed a delivery, they would tell you they can't come back for two weeks and you need to come by and pick up the water yourself. I am writing this review now because I actually want to re-order the service, but unfortunately, I can't because of a low-class human being they have as a driver. About three years ago, I had a delivery driver for 9278 W. Russell Rd who started missing my deliveries. When I decided to cancel, they actually put the driver on the phone with me (Giovanni C). This guy talked to me like some low-class, ghetto woman trying to beat me up. He told me, "If you come in here, you better be on some act right." It was a total threat and completely ignorant behavior. It saddens me that I can't enjoy the best water around because I refuse to deal with that level of low-class, "tough guy" nonsense. I'm posting this to expose his behavior because I would return as a customer in a heartbeat if I didn't have to worry about this specific individual being my delivery guy. Until then, I'm staying away.

Zack and Kyle were very effective and installed our new faucet very quickly. They also replaced…read moreseveral angle stops with more reliable ones. We would recommend them for your plumbing repairs.

Replaced 4 toilets and angel stops. Nick gave a fast quote without having to come to my house. Zack…read morepicked up my toilets and installed them quickly. Zack was very clean and professional.

Best plumbers I've ever hired! I needed a main line replaced and a new backflow preventer valve…read moreinstalled at my house and had 4 different plumbing companies come out to assess and bid on the project. Jose, David, Tiffany, and the others from Innovative were truly a cut above. Super knowledgeable. Reasonable pricing. Top quality work. This was a big project, so I had a lot of questions about the details. They patiently and intelligently answered every question, even down to the pros and cons of going with different types of piping. This put me at ease and helped me realize that they were the right company with the right people, the right skills and experience, the right ethics, and the right can-do attitude I was looking for. Once I was ready, the work was promptly scheduled and done to a higher standard than I would have expected, especially the landscape restoration. That especially put a smile on my face. I'd say the #1 aspect that sets them apart is their abundant communication throughout the whole process. They were warm, friendly, and patient but never salesy or pushy. They showed up when they said they would, and I always got calls or texts before their visits to let me know they were on their way, along with a fairly precise ETA, sometimes even down to the minute. If you've ever been turned off by creepy, salesy, or sus plumbers and would love to work with people who are smart, friendly, compassionate, and down to earth, I highly recommend you give Innovative a call. Yes, such a unicorn actually exists in this city! I'm grateful to Innovative not only for doing such great work and for being a joy to work with throughout this project, but also for educating me about some aspects of the project where I wanted more clarity on the details, so I could better understand my home's own plumbing system. I'm additionally grateful to them for helping me get past some emotional resistance I had to finding and hiring a plumber in this city. They provided ample proof that there are great people working in this field, and we can indeed find them if we take the time to look and don't settle for mismatches or partial matches. I'm glad I kept looking until I found Innovative. I wouldn't hesitate to work with them again. Thanks a bunch, Innovative! Job well done!

Jose came really quickly, which was important because we had to turn off all water coming into…read morehouse. Thanks guys!

Fuller's is all about Quality! Doug came in and helped us figure out the best way to incorporate a…read moremisting system in our backyard! His Crew came on time and worked absolutely amazing, if they don't like it they don't put it up! They treated us like family and were thrilled that we chose them to do our misting system! The Value is definitely worth it if you're looking for Quality material and parts! Videos provided were taken at cooler times it looks foggy, however during the summer times it's not foggy at all! Thanks Again Doug and The Fuller Mist Family Again!!

This review is long overdue and if I could give more than 5 stars, I would! Doug was my sales guy…read moreand he was not pushy one bit. He provided all the necessary details and really the product and the reviews speak for themselves. Saw a budget system in Lowe's and after experiencing a low psi pump, the decision was clear that we needed something professional, like you see at restaurants. Who knew that the quality of mist mattered? All of Fuller's pumps are 1000 psi I believe and produces a high quality mist that is atomized at a rate where it does not give you shower and evaporates right about 2 feet from the floor or knee level. This meant that my patio floor wasn't wet which could easily create a safety issue for some, depending on the flooring type. The metal tubing is color matched to your home's paint and is professionally bent to tuck against the house so it isn't an eyesore and looks to be a part of the home. Granted our install wasn't large, but the crew was fast and efficient, further validating the overall high quality product. During the middle of summer, we were cruising under our patio where it would normally be 100+ degrees and our guests were kept happy and comfortable. If it isn't windy, the mist creates a curtain, enclosing our patio in a way and drops the temperature 10 - 20 degrees easily. Don't get me wrong, the price isn't for everyone and can cause your jaw to drop but if you spend a lot of time outside in the summer or want to utilize your backyard space more like us, let me tell you that it is/was worth it. Save yourself the trouble and heartache of going with a budget system only to be disappointed by getting soaked. Buy once, cry once...haha. Other pro's of the system is that it has its own 3 stage filtration, the company is local, they can service if there's issues along with a winter and spring service (at additional costs) I believe to vacuum the lines in case you're worried about the pipes potentially freezing/bursting/breaking and to get you summer ready! Lastly, we can expand our system if we want to extend when we add a pergola over our uncovered, paved backyard area.

We had a leak that we could not find. Luis, the tech, came out and quickly located and isolated the…read moreissue. He was timely, respectful, professional and knowledgeable. It was also easy to get an appointment. I was able to schedule via email which is easier for me being hard of hearing. Definitely appreciate the effort of all the staff we worked with.

I called this company at 10am on June 3rd, 2026. I had a water pipe that feeds my irrigation…read moredevelop a leak. I called Sin City Plumbing and asked them for an estimate. They stated that they would not be able to give me an estimate until they looked at the scope of the repair, which I understood. They said that the Technician would be at my home between 12-4pm to provide an estimate for repairs. I waited for the Technician for 4 hrs, postponing other things I needed to do. I called them back at 4pm, only to be given an excuse of they ran into an emergency, and wouldn't be able to come til later in evening, but they could not give me a new time for arrival. I asked them to cancel the appointment, and let them know I would not be doing business with your company. I asked why I wasn't told of the delay, and I was apologized to, but not given a suitable resolution. It seems that when you need a plumber for a repair, it's best to look elsewhere. I would not recommend this business.

Highly recommend. Eco Home Heroes employees are very professional. Constant communication. Arrived…read moreto my home as they stated. Explained the process of cleaning my dryer vents. Reasonable price and gave me a senior discount. Best service in Las Vegas.

I would definitely refer this company for any vent and other services the t provide. They…read moretechnicians are professional, knowledgeable, and communicative . They number one were punctual which is a heads up for me . I couldn't ask any more from. The service.