I've been with them for over 2 years as my water delivery service and am very happy! Outstanding…read moreand quick customer service!

We needed water delivery & they were fast in getting water delivered to our home. They came out the…read morenext day. And I'm happy with the water quality.

WOW! WOW! WOW!! Amazing service, Awesome installation, and Absolutely the best water system we ever…read morehad!! The water quality is top notch just like their company. We met with Drew who explained the different Tiers and filtration for each. He was very personal sharing his experience with the water here in Las Vegas and his hobby with salt water fish/corals. He was very knowledgeable and helpful in answering questions we had in regard the type of water needed for our aquatic hobby and our other animals. I didn't get the installer's name but my husband was very impressed with his efficiency and mastery in his skill. The company as a whole was very professional. They got the installer to come out within hours of meeting with Drew. The process was smooth and simple. The price was reasonable and affordable especially for all that you get. We are thoroughly enjoying our new system. No need for lotion or conditioner, the water makes everything smooth and silky. Our reverse osmosis system with the minerals and electrolytes is perfect! I never drink as much water as I do now! It's that good!! We are so happy with this company. If you're looking for the best water, look no further H2O to GO is it!! Call them today!

Sid reached out to me and explained that the warranty was not through H2O to Go but rather the…read moremanufacturer, so they were not able to extend the warranty to me. He apologized for my first interaction with the company that led me to my original review. He assured me that he would work with me on the pricing for the service call. Sid spoke to me like a real human being and a friend, providing great customer service and followed through with everything that he had promised. Daniel came out and filled and flushed the salt tank and ran the regen. Then he replaced the under sink drinking water filters, all while explaining everything to me. Thanks to Sid and Danial, they have earned a lifetime customer.

Got in touch with Alchemist, they were able to quickly diagnose the issues I was having…read more Originally, I thought it was just a leak in the chlorinator, but it turned out to be much worse. The leak had caused the sand under the equipment pad to shift and put strain on the pipes. Creating cracks in some of them and the fittings. They were able to quickly get me on the schedule, work out a very fair estimate and got my equipment fixed today. It looks great! Definitely recommend!

This pool company is a Las Vegas gem. I've been trusting them with my pool repairs for my pool…read morebuilt in 2000. They work with our home warranty company American Home Shield. Jeremiah Paragraph is a very knowledgeable and skillful pool technician. I always request for him. He's very kind and is willing to give pool advice. He represents his company really well that you'd think he's the owner. That's the level of service he provides.

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Best alkaline water I've ever had. And I get it delivered to my door I've been drinking this…read moredelicious water for 10 years. My service is always on time and they give me reminders to put out my empty jugs.

I've been at my company (my workplace) since 2009. I've been dealing with this Vendor for many many…read moreyears. There have been so many different drivers over the years, which is the same for delivery drivers with Fed Ex, UPS, and USPS. Many of them have been nice. It's a good thing that we are now able to leave reviews on Vendors; it wasn't always the case with Yelp. When I first started, the directions that were relayed to them, and any other Vendor, here, was to call the office first, prior to visiting. I am usually here, unless I am on Vacation or at a medical apointment. If I'm notified, we're good. Last year, also acquired Mountain Springs Water, which my boss requested. So, in addition, to the cases of water, we also get this product too. For the most part, the single use bottles are good. Sometimes, you get the drippy messes or the plastic bottle taste, but that's not often.

I think that Sparkletts has definitely improved at least on my route. Been a client for a number of…read moreyears and quite frankly have had a few less than ideal experiences in the past. To their credit, they've always resolved the issues. Got my delivery today Within the agreed time line Placed bottle where I request Correct product Closed my gate upon leaving This delivery person even left me a holiday card under the new bottle. Now I'm going to take the high road and assume it was a genuine wish for a good holiday and not subtle reminder to tip at Christmas (which I normally do for all my regular delivery folks and landscaper etc) . But still I've never gotten a card before, so maybe this delivery person is better than my previous ones. I think now unless someone lives under a rock, you have to be aware of the tip controversy that seems to be in the news every day., especially here in LV, where there are so many hospitality positions . I always tip for good service and my big peeve is the tip shaming screen on the card machines that pop up before your final total is displayed. But enough of that, Sparkletts did good today.

Everyone at the office was extremely helpful, knowledgeable, and pricing is amazing…read more Russell came into our home was so respectful, automatically took his shoes off in the home, installed everything so quick (under an hour for the softener and osmosis for drinking water). No one could have done a better job. Thank you so much!!!! Made the process so easy and the company is trustable.

Just recently bought a home here, found this company sticker on our soft water system. Went to…read morevisit the shop and what a great friendly knowledgeable crew. They weren't out to make money. They truly cared about what we needed and how to take care of our existing machine. We also purchased a new reverse osmosis system and Matt came to install it and checked out everything for us and showed us how to work our machines. Customer service, their systems and just honest people! Can't ask for more than that. Thank you Nikki and Matt and crew for all your help!!

From the first interaction on the phone to completion, Water Pros was incredibly professional and a…read morepleasure to do business with. HIGHLY RECOMMENDED!!!!!!!

Contacted these nice people to get my pool filled. They are very professional. They offer a good…read moreprice for the work they do. The driver Juan that came to do my fill was great. Got the job done is less than 2 hours. I will be using them again for all my water needs. Office manager Beth is awesome. She got what I needed when I needed it. She was even able to get me a few days early and the crew showed up early too. All around awesome service.

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Rueben helped me out after requesting a quote for the 5 gallon alkaline water delivery. He messaged…read moreback right away and answered all of my questions. I decided to start service with My Water. The alkaline water was delivered the same day, talk about amazing customer service. He made sure to get the water to me as I had mentioned I just ran out of my alkaline. The pricing is just right and there is no commitment or delivery fees. I definitely found the company I am going to stick with for my water needs. Thank you again Rueben.