Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

Victor was very responsive to our request for washing machine repair. He's very personable and…read morefixed our machine in no time with only a call out fee. Highly recommend his company for machine repairs.

The tech came out, diagnosed our issue with our refrigerator, made the fix and was in and out…read morewithin 30 mins. Very professional, friendly and efficient. Definitely will refer to family and friends. 1 price paid at time of booking no additional costs and the deposit is good for 30 days should an issue arise. Definitely great customer service.

Extremely disappointed with how this was handled. This company repaired my washing machine in 2024…read morefor $407. Now the exact same problem has returned. Because they were the company that originally repaired it, I called them first. I completely understand that more than a year has passed and that their warranty may technically be over. I was not demanding a free repair. But when a customer paid over $400 to fix a problem and comes back with the same issue, I would expect at least some accountability and an attempt at customer satisfaction. Instead, I was simply told that it had been more than a year and I would have to pay roughly the same amount again. No discount, no reduced diagnostic fee, no credit toward the previous repair, and no other option was offered. That means I would be close to $800 in repair costs for the same washing machine and the same problem, while a new washer is around $899. That makes absolutely no sense to me. We also have a one year old baby at home, so suddenly being without a working washing machine is already extremely frustrating. Having the company that previously repaired the exact issue show no willingness to work with a returning customer made the experience even worse. I understand warranties have expiration dates. What disappointed me is the complete lack of flexibility or goodwill after an expensive previous repair failed to give me confidence that the problem was actually resolved long term. I told them on the phone that I was unhappy with the service and would be finding another company. Unfortunately, after this experience, I would not use them again.

They were quick to answer the initial call through property management and confirmed the…read moreappointment with me immediately. I received a text with a picture of the technician that would be coming and time frame. Before the appointment I received a text that the technician was on their way. My concerns with the refrigerator were a strong chemical odor that lasted multiple days and continued after cleaning out the fridge and freezer. Sebastian was EXTREMELY thorough in pulling apart the refrigerator to diagnose. It took 45 minutes but he was able to diagnose the issue. Extremely professional.

Terrible customer service. Appointment was scheduled for more than two weeks, confirmed multiple…read moretimes including the day before then cancelled at 5:00 pm the night before. Awful.

Such a great 1st experience contacting Victor regarding my LG dryer issue. My dryer suddenly…read morestarted making a loud vibration noise but Victor was able to quickly diagnosis it as a worn/bad wheel and bearing, had the replacement part in his vehicle, and resolved my issue quickly. Dryer is working great, and my problem was resolved within 48 hrs of contacting him. Thank you for great service, Professional highly knowledgeable staff and fair prices.

Called during posted business hours to make an appointment to repair a GE washer. No answer so I…read moreleft a message. After 48 hours no call back so I fixed it myself. Took me two hours to do what would have taken an experienced repairman less than 10 minutes. Suggest using somebody who will answer the phone and not leave you waiting.

Very knowledgeable, good communication and saved us from having to purchase a new subzero !read more

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

I am able to troubleshoot and fix many appliances myself, but my washer broke while full of water…read moreand I was not able to properly get into it's diagnostic mode. With it full of water I needed to figure thing sout quickly, called Juan and left a message and he promptly called back to schedule a diagnostic for my washer. I ended up having to reschedule and he was flexible and tried to get me in asap. When he arrived he was pretty thorough and able to explain the repair and needed part. He was able to locate the part locally and was able to repair it same day. Reasonable and transparently priced and he works quickly. A+

Juan was awesome. He was able to fit us in the same day that we called and fixed the problem. We…read morethink the price was extremely reasonable and he did a great job!

Mountain Vista Appliance is a wonderful company that provides excellent customer service. There is…read morenothing they can't fix. All of experience with them has always been pleasant and professional. They are alway on time. They never over charge us. They also live by their word. Their prices are fare. When they order parts, the parts arrive fast so it doesn't take a long time. If you need any appliances fixes this is your company.

I used Mountain Vista to fix my dishwasher. I couldn't be happier with their services. The front…read moreoffice staff are extremely friendly and accommodating. Tim was my repair person. He was polite, knowledgeable, thorough and easy to talk to. He ordered the parts that were needed to fix my dishwasher and returned about a week later to install them. My dishwasher is working like a charm. I would definitely use them again.

I would give 0 stars if I could. Stay away from this company…read more They installed the washer incorrectly using faulty parts. As a result, the hose blew off and flooded my property, causing significant damage. When I contacted them, they refused to help or take any responsibility. I now have to go through my insurance to repair the damage caused by this company. We wanted to support a local small business, but this is how they handle serious issues. STAY AWAY and save yourself the headache.

Great service overall help me. I'll figure it out, but I need it for refrigerator. The delivery was…read moreawesome as well. Technician was great just all around. Great service.

Amazing service, amazing products and amazing staff! Zach, Cory and Matt were extremely welcoming…read moreand treated us like family from the minutewe walked in the door. We needed new kitchen appliances and are so glad we found Czyz's Appliance. Everyone there, especially Matt Treptow was very helpful and guided us to purchasing our dream kitchen at an affordable price. The personal service and knowledgeable staff regarding products, far exceeds anything you would find at a big box store. Czyz's should be your first stop if you are looking for quality appliances at affordable prices. They stand behind everything they sell. Definitely a 5 star experience! Highly recommend.

My second appliance purchase here at the Reno location. My previous purchase earlier this year they…read morehad gone above and beyond to help me and were truly friendly. So I came back as I like to buy from independent businesses and like to reward excellent customer service. Once again incredible customer service. Very nice folks. Got exactly what I came for and they did exactly what they said they would do. Couldn't be happier. Thanks for the help this time Tammi! I'll keep recommending this store!