Prompt service, great looking work at a good price. Unfortunately picked up a rock chip in my windshield, contacted 911 Windshield in the morning, there were at my house a few hours later. Windshield fixed. Very satisfied read more

Quick response, timely, quality job done repairing my windshield! Best job I have had done on this type of work, and have unfortunately had to do a few of these. Next time I take a rock to the windshield, will definitely be calling Jeremiah to fix it! read more

I called three places to get a quote for my Mercedes sprinter windshield replaced. This company actually was the highest price, but upon further questioning, they were the only company that was going to use Mercedes glass (OEM). I decided to go with this company because they seemed the most knowledgeable, and I would rather go with quality, not just looking for the cheapest option. I was very impressed with the over-communication of this company, and I would definitely use them again! read more

Quick to respond and schedule. Service to repair my cracked windshield was quick, easy and competitively priced. Would recommend this company. read more

My insurance said to go through Safelite for aftermarket but JD was super fast with getting the claim through my insurance and was able to get OEM approved. We chatted Wednesday night and I got my windshield replaced Friday afternoon. Would highly recommend! read more

I used Yelp to get estimates to replace a windshield for my daughter's Honda. 911 windshield end Repair was the first to respond. Three other companies responded and they were much lower than what 911 was quoting. With further discussion with 911, I found out that the other companies didn't quote the recalibration that was needed for this car. 911 was higher than the other companies, but I felt that they were honest and upfront with me. The installer showed up on time, finish the job quickly and later on JD did the calibration himself. It was a flawless insulation and service. Cheapest isn't always the best. I highly recommend this company. read more

Great service and great communication, this is the second time I have worked with this company. Very prompt high quality work. Will continue to use them and refer them to friends and family if ever needed. read more

Had to replace both my windshield and my daughter's within a month. 911 was easy to work with and did a great job both times.

JD owner and technician provided professionalism in all aspects of my windshield repair. He was polite when making the appointment. He asked me to take a photo of the damage and text it to him. He asked if my car was in the rain the last two days. It was. He made an appointment for a few days later when the car was dry. (Must be important)! He was in contact with me to confirm our appointment and contacted me again during the day to see if I would prefer an earlier time for the repair which was good for both of us. He did not get lost (as so many do) and arrived at my property exactly when expected. He texted me a receipt and was gone in less than 30 minutes. I highly recommend JD and I think his prices are a bit better than some of the others. He is on top of his game and I really like supporting local businesses. Judy read more

They showed up on time. Did a great job. Professional!!! Hope I don't need them again but if I do they will be my first call. Highly recommend. read more

Quick response and repair. Would definitely use again and recommend. Jeremiah showed up at scheduled time and repaired immediately. Professional and easy to process payment. read more

Wonderful customer service. Excellent quality. I'll definitely use them again. (Probably in December!!)). I was beyond happy!!! read more

Prompt, professional service at a fair price. Excellent, clear communication. Friendly technician.

Highly recommend! They were very quick responding to my inquiry. Was able to make an appointment same day. But we got rained on. So scheduled it for the next day. They showed up on time got the cracked windshield fixed in no time. Reasonable and fair price read more

Great service and efficient. Happy I found than, competitive prices as well as quick response.

Fast quote, faster service. Had a small chip and had it repaired in 15 minutes. Reasonable prices, awesome service. Can't recommend enough.

jd and his team have done multiple vehicles for me. they are the best around always on time great communication and fixed my window. i can't even see where the crack was. read more

Highly recommend this company! JD was fast to respond to me asking for a quote. Excellent customer service and same day too! Great price compared to others. Thank you JD! read more

JD was great!!! On time professional and friendly. Came out as I bought a new(used) truck and saw a chip in the windshield. He came out and told me that it has already been filled. Very nice honest professional. Will be going to him whenever I need a repair. I know they will be coming. read more

Quality work, took 20 mins start to finish, and is hardly noticeable anymore. Owner is a cool guy too. Will hire again

JD was awesome. It's clear why he has a five star rating. Honest, fair, punctual and overall excellent service! Highly recommend!

Amazing service! I've used them for 4 separate occasions. Each them they were responsive, arrived within the scheduled time frame, and was able to repair my windshield crack very quickly. The repairs look great. Will definitely be calling them again forgot any future repairs. read more

After spending weeks fighting insurance trying to get my BMW windshield replaced with OEM at the dealer, we found 911 Windshield Repair here on Yelp, and I am so thankful for their service! JD put my mind to ease that they would use factory glass and could work with my insurance! There is no need to go to the dealer - these guys work on high end vehicles, get the right glass and calibrate it for you. No need to sell your right arm to pay for it. I am so so thankful! Thank you JD for making this experience less painful and my windshield restored back to perfection without leaving the comfort of my home! read more

WOW! So lucky I called this place before calling anyone else! I thought I was going to have to pay thousands to get my windshield replaced, but over the phone he walked me through all of the insurance stuff and it only ended up costing me $50!! I am so thankful that I called this place first. EXCELLENT communication, super friendly, helpful....and they did a phenomenal job on my windshield! Thank you, thank you, thank you!! read more

I sent my husband to get an estimate on our crack in our windshield. I was not aware this business was appointment based company. I had to call him and tell him that they are not open to the public unless they have an appointment and they were booked for the day. I hope this is helpful for others who would drive there without calling first. We decided to go somewhere else based on the fact we were only available on Saturday and could not fit into their schedule. read more

JD was prompt in replying to my quote request and happened to be in the area and was able to fix my windshield the same day. He was very knowledgeable and was able to fix it quickly. I would highly recommend having him fix your windshield repairs. read more

My experience was exceptional. We had a crack in our windshield that wasn't able to be repaired which caused us to need a new windshield. They took us through the whole process and went above and beyond which included being on the phone with our insurance to get the replacement done. Once everything cleared through insurance, we made an appointment and the replacement was seamless. The waiting room had plenty of entertainment including a pinball machine, pool table, and various other arcade games. We previously had the windshield tinted and they were able to tint the new windshield for us. All things considered I cannot speak more highly of this business. read more

Messaged out to 911 Windshield Repair and they were responding fast and price is reasonable. JD was da man!! He messaged out and we coordinated a time and arrival time. Service is great and the repaired was done properly. Sh*t happens on the freeway, dang rock chip is no joke.. call 911 Windshield Repair for your repairs... read more

911 Windshield saved my day! After a rock from the 5 freeway chipped my window, JD came to my home the next day for the repair. He was prompt, professional, and had my window fixed in under an 15 minutes. JD went above and beyond! Definitely recommend 911 Windshield and specifically JD for any auto glass needs! read more

Great Job! They were fast and efficient. They did a great repair. I highly recommend them. They saved my windshield and were cheaper than others I contacted. read more

Love an honest business! I've been asking around for quotes to fix small surface chips on my Tesla windshield. No cracks and just pin sized nicks. 911 responded that it's part of normal wear and tear and that u didn't need to fix them unless there is a crack. Thank you for your honest input. Will definitely come here when I get a crack. lol read more

Gave exact quote through yelp. Scheduled time to come and fixed the crack on my windshield at my work. Great communication throughout the whole process. 10/10 recommended read more

JD with another quick easy and painless repair! 3rd time calling on him worth every penny! Thanks again

FINALLY. Straight to the point business. I hate receiving the go-around with companies but you won't get that from Jeremiah. He gets the job done and comes to your location. BEST MOBILE REPAIR SERVICE! read more

911 Windshield Repair & Replacement - Before - Windshield Installation & Repair Near Me - San Juan Capistrano, California

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Exactly customer service. I would highly recommend this place. This place overall is amazing

The service guy came and fixed the chipped on the windshield. It was fast. The fix is fine. Anyway, about 10 minutes prior to his arrival, he sent a text saying to make sure the car is in the garage (or not in the sun). Since we were busy and didn't notice the text until he got yo our place, we asked if he wanted the car moved. He said it's too late and proceeded to fix the chip. My dilemma here is if it's so important for the car to be in the garage or shaded area, why was this not mentioned at the time repair was requested? All in all, the chip was fixed and it only cost $95 so if his work was not good, we can always replace the windshield. One thing to note: his customer service needs a lot to be desired. He was difficult to understand since he tends to mumble and was very abrupt in responding. Update: I did not deliberately under estimate the size of the chip. I was visualizing the size of the chip itself not the outlying veins. The chip only occurred on our way to CA last Thursday so it has not grown. He could have mentioned that it would not be a nickel charge but whatever it was supposed to be. I would have made the decision to let him fix it or forgo the fix. A few dollars was not worth lying for. Not my style!!!! Something to remember, a review is based on the recipient's experience NOT on the one providing it. I repeat, the chip was fixed and also he was on time and the whole experience did not take long. Update: obviously, you don't understand that I am reviewing my experience and you in turn are sending a rebuttal NOT a review. Like I said, when you asked for the size of the chip I said a nickel because that was the actual size. All you said was what size is the chip ( or whatever term used). I don't remember any instructions ie, measure from this end to this end. I remember the chip and it's a small ding but decided maybe a nickel is about the right size. I have never engaged anyone to fix a chip. I decided to take over the task because I didn't want to wait for my husband to have the time to do it. Again, you should have said the bill will be higher since it's not the size of a nickel as stated. We could have settled it then and there without you claiming that I deliberately lied to you. Seriously, we just needed a quick fix until we return to AZ. Have a nice evening and hope you feel better. read more

I wish there were 10 stars to choose from because JD would get 10! A rock hit the windshield a little while ago... I came to Yelp to find a repair guy, read the reviews here and contacted him. He came here the same day, quoted a price from the picture I sent, which was less than the other quote I received. Even though it took more work to repair, he stayed with his quoted price!! And, offered a discount if more work would be needed. HONEST, INFORMATIVE, RELIABLE! Everyone should use him! Thank you JD!! read more

JD was professional, prompt and provided excellent repair of windshield I highly recommend JD over the large name branded and very expensive services. read more

Fixed my windshield at my house within 2 days of reaching out to them. Guy that did my windshield was also super nice.

He was on time and professional and honest. I did not actually need a repair because it is only a chip. And he didn't charge me the call fee. Great company very responsive and knowledgable. read more