Bad experience!!!!! food took forever to come out but waitress was nice and attentive. There was a heavier sized, very short dark haired, (balding slightly) woman must have been the manager, she was very rude!!!! Will not be back!! read more

I've had this on my fast food bucket list for quite some time so I was glad I could finally come. I ended up getting a burger and fries and a beer and it was a very satisfying meal. Actually had them give me sample pores which was very nice and thoughtful of my waitress. That way I could decide exactly which beer I wanted to get and I'm not even a big beer person. Everything in the place was clean. They give you complimentary popcorn which was very addictive and even gave me more when they saw mine was empty. And yes I did eat it all because it was just that buttery good lol. Plenty of free parking in the lot that they have adjacent and in front of the establishment decor is very nice service had no issues and if I was in the area I'd definitely give this place a try read more

Over the past 4-5 years, the 99 Restaurant on Rt 133 in Andover has gone from "great" to "awful". During that time, the restaurant chain was purchased by O'Charley's Inc., a Nashville, TN-based restaurant chain who proceeded to totally slash and burn the menu, eliminating such thing as FISH-N-CHIPS and other "awful" (kidding here) dishes. What they did was to substitute Halibut for COD, only "half cooked" French fries (Chips to an Englishman), etc. We continued to try them on a semi-regular basis hoping for a miracle - so far we've been disappointed. The last time we went there, my hamburger was delivered SO OVERCOOKED that you could have used the meat for shoe leather without a worry in the world that it would ever go "soft" on you - that bad. My wife's ONION SOUP landed COOL on our table - so we said to ourselves, "there goes another 99 experience". If you like to "experiment" with eating at this restaurant, we're sure to do as we continue to do visiting/trying again and again the food selection there. Based on the number of cars I see parked in front of the restaurant at lunchtime and even coming home from Boston in the early evening, the public already knows what my wife and I know. This O'Charley's Chain Restaurant is not likely to succeed and, probably, will cease operations within a year or so. Too bad the chain was sold to O'Charley's. They don't seem to understand that New Englanders want/need good food at a reasonable cost that doesn't vary every time you come to eat - or to have a friendly get together with friends over a drink. It used to be so great - good food, friendly people including management that stayed "years" and you could get to know them, waitstaff that knew their job (and did it well) and a menu that any New Englander would appreciate. MAY THE CUSTOMER/PATRON BE CAUTIOUS. Merry Xmas and Happy New Year 2023. read more

The lady was harassing one of the costumers. He was trying to eat his food and she called him fat and said he was going to fall out of the chair if he kept eating. I do not recommend coming here if your fat. They don't like those people here. Absolutely disgusting read more

Always get the best quality food. My personal favorites are the full turkey dinners when available, followed by the Mac-n-cheese with Buffalo fingers. The Vermont maple cheese burger and the steak tips also can't be beat. Lastly, the baked haddock is fantastic. read more

Order the kid sliced sirloin with corn and fries, but they didnt give me fries, kid got very sad read more

99 Restaurants - Ordet the kid sliced sirloin , they forgot to give me fries - Pubs Near Me - Andover, Massachusetts

Exceptional service provided by multiple staff. Our go-to-spot that always cooks up delicious food. Their buffalo tenders are amazing! Lily, the store manager, stopped by to check in / say hi. Highly recommend this 99 location! read more

People are Great. Friendly staff. Lillian the GM is amazing! They put the sound on for us during Pats games. Great specials during the games. read more

Watched Pat's game here Lillian the GM is great! Jill on the bar was fantastic. Flat bread with pork was great! All and all a great day!

Walked in to be seated only to be met by a host that was overly flustered with a phone ringing. Once we were seated by a much kinder hostess, we were passed up by 4 different servers with 0 acknowledgement. After sitting there for over 25 minutes and listening to the sound of my stomach gurgle, we left. Needless to say, the service was pretty bad. read more

I go to multiple 9s. Our server was good. The food was normal for your average 9s. The place was definitely smaller and more snug then normal 9s but I thought it was cute. The menus that we were given were dirty and sticky. The floors needed to be sweeps. The bathrooms were a bit run down. I am not sure I would come back to this specific 9s.(Andover Location) read more

Sam at the bar is great! she is most attentive and there for the customers. the new general manager lily has got the team here so happy to come to work. read more

Manager Soraya Pascoal ... is always so friendly and attentive. Soraya has become a big part of why my buddy and I made the 99 in Andover MA our hang out place. Everyone is super nice Sass at the bar and everyone in general. But Soraya makes the 99 a big 100 !!!! read more

Great food! Try the BBQ Turkey Tips, great neighborhood spot that I always visit when I'm in the area. Very friendly staff.

Me and my family went here for an early Christmas get together. Our waiter was very nice, and everyone was very friendly.. however when I received my meal I found a black hair in the gravy of my mashed potatoes (we are all blonde so it wasn't from us). The waiter apologized and brought me a soup while they made me a new meal, which I was perfectly happy with! I was too full after the soup to eat my meal so I boxed it and brought it home and when I opened it to eat it at home there was another hair): disgusting... one time I can get over, but two times is just unacceptable read more

99 Restaurants - Black hair in my food for the second time in one visit - Pubs Near Me - Andover, Massachusetts

Usually I'm really opposed to chain restaurants. The 99 blows all other chains away - it has always been and will always be one of my favorite places to eat in Andover. The food is affordable, fresh, and well made. You are always served popcorn (sometimes crackers and cheese) when you sit at the bar or table. Staff is always friendly and personable. Their Horseshoe Lager is bomb. Drink it. Tall glasses of beer are served in a large, frozen mug - the ideal way to drink nearly any beer. Boneless Buffalo wings are tasty, crisp, light with a hint of spicy. My favorite has always been the chicken broccoli and ziti meal. The only alfredo I'll eat as I find most either two heavy or too salty or too something. Go to the 99. Eat at the 99. Love the 99. read more

99 Restaurants - Pubs Near Me - Andover, Massachusetts

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Impeccable service, food and staff were both very good. First 99 experience will definitely come again in the future

I ordered food to go the other day for my family. I got a dessert for each of us including one for my two year old son. Luckily he didn't feel like eating it the other day so I put it in the fridge. Last night I decided to eat it instead. I took a few bites and thought maybe a piece of frosting had hardened while in the fridge. To my disgust I found a staple in my mouth. All I can say is thank god my toddler didn't want dessert that night. The Andover branch needs to get it's act together. This could have ended very badly. We've had bad meals here in the past but this was bad enough that I felt I had to warn people. Be careful eating at this branch read more

99 Restaurants - Staple - Pubs Near Me - Andover, Massachusetts

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Same great tasting food as the other 99 restaurants I have been to. This locations is probably the smallest one I've seen. I really like that the menu is huge and there is plenty to pick from. I've probably tried everything on the menu at least once by now and they do have seasonal specials. We always come back because the prices are reasonable. I had the chicken kabobs and French onion soup last night. Both were very good. read more

99 Restaurants - Chicken Kabobs - Pubs Near Me - Andover, Massachusetts

I've stumbled on this 99 twice cutting from 93 to 495 or vice-versa. Both times it was around dinner-time, I was starting to think about food and ( ! ) there it was. It pops up, just kind of there all by itself on rt. 133. This location is small and the parking is pretty much inadequate if the place is full. I try not to eat at the chains too often, but sometimes I'm just more interested in a known quantity when it's been a long day... What I've gotten both times I've eaten here: Fish Tacos. I haven't run across them anywhere else in Mass and they do an acceptable job on them. This location has been heavy handed with the Cilantro, easy enough to pick off, but you don't load up a Taco with Cilantro as if it's Lettuce. Unless you're fond of heartburn-serve with a side of Pepcid AC. read more

The food is always good here. Drinks can use a little work-it's on the light side and I felt like I wasn't getting my money's worth for an alcoholic beverage. Anyway, after my first drink not meeting up to expectation, the next time I went there I just ordered a soda. Go there for the food! It's always good and service is also good and the restaurant is very clean. Service is prompt and courteous. I would recommend this place and would definitely dine there again. read more

Great Food & Service. New lunch menu & new dinner specials ! Don't forget happy hour 6.99 apps from 2-5pm & back on at 8 pm to close

Looking for your menu on line the prices are low when was the last update done if u go to the restaurant and look at the menu its big difference read more

Simply LOVE this restaurant! I have stopped in a few times and have NEVER been disappointed. By far, the sirloin tips and baked schrod have impressed me the most, with both having repeat orders on my trips back to New England. Love the comfortable decor and actually sort of enjoy watching the TV in the bar area. Pricing is very good, service has never disappointed me and the beer nice and cold! I cannot go wrong when I stop in, and look forward to my return! read more

I always eat at this 99 in andover, reasonably price food, good drinks, sunday and Thursday chicken wings for .50 a piece can't go wrong with that! Best bartender Sass and Sam!!! read more

This was my second time here (first time for dinner) and was with a party of 5. I ordered off the $9.99 signature menu and chose to pay the extra $3.49 to make it an entree (choice of soup or salad and a desert). The food was great, but took forever to not only receive, but to order. For an appetizer we shared the boneless wings and the potato skins. They were delicious, but we received the wrong sauce that we had requested. For a meal I opted with the balsamic chicken and my two sides were rice and broccoli. My salad was a Caesar and for desert I opted with vanilla ice cream. The reason for the low rating had more to do with the speed of service. We were low on beverages and took forever to be refilled. Also, it took us about 15 minutes to receive our appetizer, after waiting 5-10 minutes to place it and we didn't even have a chance to place our order until just before the appetizer came out. read more

99 Restaurants - Balsamic chicken with broccoli and rice - Pubs Near Me - Andover, Massachusetts

Stopped in for the first time for lunch. Great service, really good food served promptly. My server was Brad and he was friendly, well informed about the menu and food and acted in a warm professional manner. I will certainly be back. Restaurant and restrooms very neat and tidy. read more

I went there tonight had a steak and a salad it was horrible then I ordered a seafood soup it was sour . And the staff and management looked at me like I was wrong. Are they serious. It's all about the cooks not chiefs. Never go again well the positive the beer was cold and the waitress was great and a country music fan . read more

What can I say, I kinda like 99 restaurants. It may not be ground breaking or anything special. But I know its decent and consistent. I travel on business and have no issues with eating lunch and occasional dinner at a 99. I won't go out if my way for one. But if it's next to my hotel... I'm sold, that's where I'm eating. I'm a fan of the Ceaser salad with grilled steak. read more

Best 99 restaurant around! Manager was wonderful! Love the neighborhood feel... great gluten free menu options

The staff is really what makes us coming back. This location has a great set of people (Sass, Sam, Kelsey and others) They are so wonderful and so so sweet and always working hard!!! Several months ago I met one of the managers, her name is Soraya Pascoal. Soraya is an excellent manager. Absolute top notch manager service from her and some of the best I experienced. Soraya constantly checked in on us to make sure we are taken care of and if we weren't, she would have made sure that we were of. She is a gold standard for service that I haven't experienced in a long time. I totally agree, Soraya makes the 99 big 100!!! read more

Service was great as always very friendly. But it never fails when I ask for a medium steak I get a well done steak and I can not eat well done anymore.... So not only are my sides cold and my lunch date is already done with his food, I haven't even started with my food... I'm becoming very disappointed in the 99.... used to be my favorite. read more

This was well beyond bussin, quite the experience for my taste buds mm hmm yes. ‍‍‍‍‍‍‍‍‍‍‍

I actually don't really remember much about this place, even though I've been there a few times. There are no "mAgiCaL wOnDeRs" here, just some decent food and friendly service. If I remember correctly, they give you free popcorn to munch on while you wait for your food. That's a nice touch. Burgers and whatnot are the usual here. read more

Rude hostess at the front...she was on the phone when we walked in and stayed on the phone until I walked out 5-8 minutes later. Didn't bother acknowledging us or letting us know she'd be right with us. That was enough for me to walk out and save my money despite our starvation. read more

I was a little gun-shy going here because we had big problems with the Ninety Nine in Westover. However, this is close-by, so we decided to give it a try for lunch. We were greeted and seated promptly. It felt more like a neighborhood diner where the staff knew customers. Our waitress was fantastic! She gave good suggestions, and always kept the water glass full without me asking! I had the Prime Rib Panini $7.99... would highly suggest this! Only available sometimes. My husband had the new shrimp mac and cheese, which was rich but good. He had the jammin crab soup which had a nice mild kick to it. The milkshake cake mini for dessert was rich, but good. Would go again! This location has changed my anti-Ninety Nine feelings :) read more

Not a big fan of chains......but I was travelling and stopped for a comfy meal.....our waitress recommend the Chicken Pot Pie......it was excellent.....full of chicken....very pleasant surprise.....the service was ok but the pot pie was just what I needed..... read more

99 Restaurants - Pubs Near Me - Andover, Massachusetts

Nothing impressive here. Seems to be tons of standing around to include the cooks. The steamed broccoli was hard. The cooked tomato was like warm. The asparagus was hard and salty. The place smelled. The only saving part was the salmon- excellent! read more

99 Restaurants - Where's the food? - Pubs Near Me - Andover, Massachusetts

I love the 99. Usually. This one not so much. I was in a party of 5 and they gave us 4 plates and 4 menus. Of course we asked for another one. We later said "we are ready to order" the waiter looked at us and walked away. Maybe he didn't hear us. I'm not sure. Then when we got our food the order was mixed up and took 10 minutes to figure out. The food was good. Overall, the only problem was the service. read more

The coziest Nines in the whole wide world. One day everyone will know my name. Or at least that's he plan, anyway. But seriously it's a Nines. A New England tradition. Just go and don't complain. read more