Staff was great and friendly . Clean place and always monitored. Easy to get a storage unit!

Beyond poor customer service. I would n o t recommend! They messed up my paperwork twice and charged a late fee on top of it. I was told the office manager to discuss and waive it. I never receive a call. read more

Just had an absolutely horrible experience with A1 storage and none of which was the front counter receptionist fault. Her customer service was great, but the company policies are ridiculous. As an active member of the state military we are afforded certain legal protections and they have you check a box stating whether or not your military on the application. When you are they request that you sign a waiver of all state and federal military rights. That pushed me over the edge to cancel a contract I just signed. The first red flag was being told that after 3 months my rate would increase an unknown amount with a minimum of 5% increase. So they get you in for a discounted entry rate and claim the price there after is the standard rate, which I understand, but then they only charge you that standard rate for one month and increase it. This itself seems like false advertising and misleading. I do intend to file a complaint with the Attorney General's office because of the misleading advertising. The second red flag was going to the unit that was reserved and seeing a large air conditioning duct in the unit. This ducting took up an entire corner and I was told if I wanted a unit without a duct it would be $40 more per month. If you are advertising a 10x10 space, I should receive a 10x10 space. Again, another form of false advertising. I already filled up a truck full of items to install into the new storage unit, but now I am back home looking for another spot to rent otherwise I have to go back to my original storage unit and put everything back in there. Waste of time! read more

Amazing service by John and Arlene helping me find the perfect spot and as well enjoyed the first time 1/2 off offer as well location being perfect. read more

Great first impression! Storage units are clean, staff is friendly. They have restrooms here for their tenants too! read more

A-1 Self Storage - Lock - Self Storage Near Me - Huntington Beach, California

I've been renting from them for about 3 years - love facility and the easy access to my unit! The front office is always helpful and easy to speak too. read more

Amazing Customer Service! Clean and Convenient...!! Arlene was very professional and fast at processing my rental. Also showing me the available units. Thank you A1 Storage! read more

A-1 Self Storage was great, they helped me out in a pinch. I needed a storage unit and with one days notice I was able to get a unit and move in. The staff was professional on phone and in person. I went to the location with the moving truck behind me, was able to get my unit, lock and passcode in about 15 minutes. Then moved right in. I only need the unit for a month and a week before my month was up I moved out and canceled my unit with no problem. THANK YOU A-1, I will recommend and come back if needed. read more

A-1 Self Storage - Empty Unit, size was 3-4 rooms worth of furniture - Self Storage Near Me - Huntington Beach, California

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Easy to start up. Reserved online and moved in same day! The entire process is smooth and easy.

Very helpful service! The person was efficient and friendly. I started storing my things here, there was a cart available to use.

My time was great at this location. Jaz helped me find a storage room that's fits my bedroom and the customer service was great. Very knowledgeable and helpful for my move in. read more

Isaac was super helpful with finding me an affordable space in the size I needed. Was able to show me the space and answer all of my questions and concerns. Highly recommend read more

A-1 Self Storage - Office - Self Storage Near Me - Huntington Beach, California

I wish I could have given a better rating because Arlene is great but the common sense is just not there. I had a big work shipment coming in to them where they usually just put inside my unit. There was no unit # on this shipment but they could have looked it up by my name (as a 1 time courtesy - and simply let me know for the future). I had no idea! Instead, it costed my company a lot of money when they denied the large delivery and re-send not to mention worse, I didn't have what I needed until a week later! I was so upset that they couldn't even call me or look up the unit number - I think it's bogus and taking my business elsewhere as it directly affected my income. read more

Great service, very easy going, got are unit quick and smooth got to check unit out underground, would recommend its storage facility

A-1 storage was able to accommodate all my needs. Arlene was amazing. Quick. Thorough. Informative. Thank You.

Excellent customer service provided by Arlene. extremely friendly like the unit. Thank you A1!!!!!!!!

First impression: storage units appear clean and well lit. Front desk was very polite and helpful.

Place is amazing, great service!!!! Easy online experience and recommend highly to anyone

Easy and fast to setup storage unit. Looking forward to store my stuff here. Looks clean and safe.

I had a great experience with A-1! Very helpful and patient. I would recommend any and everyone to use their storage facilities!

This storage facility is clean, secure, and well-maintained. The staff is friendly and helpful!

Great customer service! Was in and out in less than 15 minutes and Arlene made the process quick and easy!

Everyone is really nice here, and I love how much storage I get for the price I'm paying! I definitely recommend this storage place to all my friends! read more

Arlene was very friendly and helpful throughout the process of getting started. I appreciate the support and guidance to get the unit secured. It is a secure and very clean facility. read more

Just finished with Arlene. She was extremely helpful and outlining our processes to use the storage facility. Her explanation on the climate controlled space was helpful. read more

Just rented a unit from A1 storage dir our up coming office move. Arlene was very helpful and took me around the lot to help me making a decision on size. They were running a special for a free month. What a great deal. everything has been a great experience with them so far. Im looking forward to storing our items here. read more

Awesomeness! Best storage ever, very easy and very convenient. Hours are very good if you work early or late.

Efficient, friendly, clean, and best deal in OC! The girl at the front was so friendly and I am so greatly for her! read more

Arlene is great. She was very helpful. The Renting process was very easy. I would recommend A1 for anyone needing storage.

ARLENE is kind, knowledgeable and professional! Made the entire experience easy and seamless, and I feel confident knowing that my things are stored in such a clean and safe facility. Highly recommend! read more

Arlene has been wonderful to work with. The call center very helpful too!!!! THANK YOU read more

Excellent location and clean! Staff was very helpful and explained all of the monthly charges. Plus I always felt safe going here even at night. read more

So I will say the storage itself is nice, well kept, good temperature. The customer service is decent. A little rude and straight forward. The prices are stupid. Rise constantly. Never had a storage that rises their prices this much. read more

The online site was very easy to use and the follow text and phone call from Arlene were an added plus. Check in was very pleasant, overall a nice experience to start. read more

I'm a newbie here. The place is clean organized and well maintained. Security appears to be above par. Front desk is friendly and efficient. Here's to a great start. read more

Stopped in to check out a unit and met with the manager Jennifer! Wow! She was beyond friendly and super helpful in choosing a unit. She even stopped what she was doing to walk us around the property. 5 stars all around. Friendly, informative, quick and clean & safe unit! Bought a space right on the spot! read more

Jennifer was great. Property is super clean and well take care of. Hours are reasonable to access.

I have had THE worst experience at this facility. I hate to give them a one star because DEAN is amazing yet Dean is out for eye surgery and they have inexperienced kids filling in for him. Dave or Scott or whoever is going to see this....I need to hear from you before I escalate this further which I absolutely will. read more

I did not realize what a struggle it can be to find a storage unit in HB! Thankfully I found this spot and Jennifer was absolutely wonderful and helpful when I was in a pinch to get a unit and one that was just what I needed. It's so refreshing to find a business that operates honestly, is clean and has great staff. I would recommend this spot to friends and family and I recommend you store your things here. They really create a great "space" for you! read more

This is my first storage I've ever had. I did not lock my storage properly. That's on me. Just want to let you know that there's someone going around and looking for open storages. They stole all of my food prep $300 worth. Food and water. be careful. The holes have to line up and then you put your lock in. Sorry I'm an idiot. Don't do what I did. There's a thieves walking around there. read more