This auto shop has been a great place for my family for years; I have VW toureg 09 that's still…read moreavailable and running great due to this shop work. Usually dealership will charge head and foot to even touch it. So coming here has saved me a lot of $$! Megan was my go to and she always explained what will be fixed and diagnosis. She's been very nice every time I called the office, great customer service. Great work as well from the mechanic guys. Really appreciate their service. Thanks.

Took my car in because it wouldn't start after not being turned on for 5 months while I was away in…read moreArmy BCT. They called me back the next day, told me I needed a new engine, and gave me an estimate around $6,500. I went in and asked if my engine could be repaired and was told no. I was charged a $100 diagnostic fee and took my car to Auto Clinique to get a second opinion. Once they got to my car, it took less than an hour to not only diagnosis but repair it and have it running again, all for $150. Saved me over $6,000! Update: I was able to obtain a refund for the diagnostic fee and they seemed willing to learn and improve.

I was having issues with my car and kept getting the run around, I went to a few different places…read moreand Russell stepped in to help me. Without his help I would have spent hundreds of dollars at the dealership. He's super responsive and a great person to do business with. I appreciate your help! Thank you and your team very much.

Horrible horrible customer service! Took my car to get the clutch worked on, took over 2 months to…read morecomplete, then 3 months later under a warranty job for the same clutch that went out it's been over 2 weeks and they haven't even touched the car yet! If you're not going to bother working on a warranty job, quit accepting new repairs. Don't recommend unless you're ok without a car for months on end!!! I can manage a week or so without a car but they have no sense of urgency!! Don't use them!!!

Scott Carter and his team at Eagle Transmission, West Plano did a fantastic job replacing the…read moretransmission in my 2021 GMC Sierra 1500. The service was great and Scott is very pleasant and professional to work with. I would highly recommend him for your transmission needs. up... Thank again...Darryl Allen

Scott is one of the most unprofessional and argumentative people I have ever met. We came to this…read moreshop trying to get a transmission fixed due to it being damaged from a car wreck. They took 3 months to get anything done and we had to call almost every week to get an update (which was nothing because they had not worked on anything whatsoever other than taking apart the car to diagnose it). We eventually got tired of the wait and decided to get it towed and pay what was needed to get it out of the lot and let Scott know that was the plan. Not only was the car not ready for a tow because the parts were not in the car, but when asked to do so repeatedly he ended up shoving the parts into the car and left it. Worst experience I have ever had from a mechanic I do not recommend wasting your time, energy, and money.

Helped me to find a transmission that kept my old vehicle running, all at a fair price.read more

Driveshaft fell out while driving approximately 1000 miles after repair. I believe bolts were left…read moreout, not installed correctly or left loose. This left a whole in the floor along with costing me a over $850 for driveshaft repair. Jason at front desk was nice and professional, but over all I'm not satisfied. This was absolutely a mistake on their end and they should have replaced driveshaft and repaired floor at no cost.

These guys are awesome. The mechanic I've been using wanted 6500 to do the front end rebuild that…read morethese guys did. Now, I still paid them the same price to do that work on my 07 Silverado, but it also included getting my washer reservoir, and transmission cooler lines replaced, AND new ceramic brake pads in the rear.

Thank you Saul Jr for helping my sister out with her car great prices and great customer service…read moreyall are awesome

Rarely does a passion for excellence and commitment to ones word come together in business. Sparkey…read moreand his team not only meet this expectation, but go above and beyond to make sure everything is done right and delivered on time. Recently I trusted the transmission, differential and axils of my 1967 RS/SS Camaro into Sparkey's care. Together we developed a plan and time frame for the project. Even though several issues came up that would have created lengthy delays in other shops, Sparkey made personal trips, ordered extra parts and keep me in the loop all at his own expense so that we could make the deadline. The work performed was exceptional and without compromise. Today my street/show car is performing at its very best and I owe Sparkey and his team a debt of gratitude.

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

Master level BMW mechanics, hardworking, fairly priced and honest too! I would not take my BMW…read moreanywhere else.

I have used them for years. They do great work. Great follow up. They have saved me money at every…read moreopportunity. Easy to set an appointment or just drop off the car. Very trustworthy.

This is the only shop in DFW I trust with my vehicles. We have a fleet. They always have treated us…read moregreat and given honest feedback. I would absolutely recommend them. I drive from McKinney to Mesquite.

I needed an alignment for my super duty after NTB couldn't get it done properly to where the tires…read morewear more evenly last year. Lonnie and his team got it done and tires were wearing more evening once completed. I trust them to handle my vehicles when I don't have the time or patience to perform the necessary work. I am going back today after replacing tie rod ends and draglink ends to realign and will continue for any work, I don't feel comfortable performing myself. Team is full of information and provide honest opinions whether you want to hear it or not which is refreshing and my preference, especially these days with a lot of people wearing their feelings on their sleeves.