Honest, Pricing very fair, Excellent Service Repaired electrical issues and replaced many components, i.e., manifold to clutch to radiator and Stood behind his work and Honored the warranties read more

Always fast, friendly, and fair. I work for a nearby business and we have two company cars, I always bring them to a+a. It's hard to trust mechanics, but I always feel like I'm getting an honest deal here. A+ read more

Top Tier shop and service. Pricing is more than fair and service is timely. Only place I take my vehicles.

This little garage is a gem. My husband was at Northwestern Hospital for cancer treatment when we discovered we had picked up a huge screw in our tire while parking. We were able to drive to A & A and the owner fixed the flat and had us on our way in less than ten minutes. He only charged $20 and he was very understanding and nice as well. My husband said it was like stepping back in time when garages were accessible, honest and fair. Thank you for a great experience under stressful circumstances. What a blessing this man was for us that day. He probably didn't even realize what a guardian angel he was to us. We made it back to the suburbs and had two new tires placed on the car. read more

This is NOT the place for you if you don't know what's wrong with your car. They have lost their ability to diagnose a vehicle over the years. This is, however, the place if you need something like an oil change, lightbulb replacement, battery replacement, brake job, or just about any other thing where you know exactly what you want done or you know what the problem is. They don't do well with specialized and or slightly complex car problems. For example, if your AC isn't working what they should do is test the system for leaks, see if there is any contamination in the system before adding refrigerant, etc. What they actually will do is just add $200 worth of refrigerant into the system and see if that works. If your AC system was contaminated or the AC compressor was innoperable before they added the refrigerant then you just waisted $200. Another example is that if your car isn't running properly they will suggest changing parts instead of diagnosing the problem and determining which parts do/don't need to be changed. I'd recommend using them for minor repairs (headlights, oil changes, tires, brakes) and would leave real repairs to professional mechanics. They are clutch for minor repairs. These mechanics are in over their head when it comes to more complex/specialized repairs and or diagnosing repairs like AC systems, transmissions, clutches, shocks, engine repairs, etc. read more

We've been going here for years. Kenny is always honest, straightforward and efficient! Also my daughter loves this place so much she asks when our car will breakdown again. read more

New to Chicago....grateful we found A&A Auto Services! Trustworthy, thorough, responsive, and reasonably priced. Would recommend Ken and his team without hesitation! read more

Stranded far from home, Yelp saved the day and directed me to Ken @ A&A! It was nice to trust I found a shop with high integrity to leave my car for a few days...considering my breakdown happened on a Friday night. They have a private yard for serviced vehicles and a great big shop that's well laid out. Ken was calmly wrapping things up for the weekend when I arrived after-hours, and made time to tell me the shop history while simultaneously gifting some treats to a neighborhood dog. I instantly felt like my car was in good hands. Most of our communication was via text (perfect!) and my total bill was a reasonable $430 to replace my alternator and charge my battery. He even left a battery test printout on my dashboard. No drama, no upsell and quality parts. He is in the NAPA repair shop network, so my alternator comes with a 1 year labor and lifetime component warranty to be honored at 14,000 locations throughout the country. I highly recommend this business! read more

A & A Automobile Service - Thank you Yelpers for this tip when I was in a pinch far from home!!! - Auto Repair Near Me - Chicago, Illinois

I have been going to A&A for probably 8 or 9 years. I won't go anywhere else. Ken is a down-to-earth guy who knows cars. His staff is great. I always feel like my car is in great condition when I leave his shop. read more

Old man doesn't even act like he wants to work there. Came in for a diagnoses and he's was so rude. 100% wouldn't recommend.

I get anxiety when relying on a mechanic to fix anything mechanical on my car. I bought my 2013 Dodge Journey used from CarMax back in 2015 and had my first serious mechanical fixes this year, in 2023. For reference, I live in the city, so I drive minimally. I just hit 50,000...pretty good for a 10 year old car. After some research, I felt I trusted A & A the best. What I thought was a shock issue, ended up being a brake issue. They also fixed my oil pan which happened to be leaking. I get my oil changed at Fullers, and I'm surprised that no one ever happened to mention my oil leak. This was all done at a price that was right at a fair market rate. Kenny, who I'm presuming is the owner, also kept me in the loop with anything that was progressing. For the future, if I get anything mechanical done (and maybe body), I'll choose A & A, and I would suggest anyone else to do the same. read more

I came into A & A for a tire alignment. I called ahead and got a quote for the best price in the area. They recommend that you book an appointment ahead of time but they got me in the same day. read more

I've had my 2008 Lexus 350 GS serviced at A&A several times, and find them reasonably priced, reliable, honest, and do great work. I am confident that they will diagnose the problem correctly and repair it properly at a fair price. No reason to go anywhere else. read more

Every auto dealer is busy, but not all are rude. The rude attitude can drive anyone away from this place. Try to improve your customer engagement skills. read more

I needed a brake repair and called Ken for a quote and appointment the same week. A&A is a great place to go! Had an early morning appt, and my car was done by the evening. Reasonable prices for an auto shop in the city! read more

I was in Chicago for birthday celebrations when suddenly my tire went flat because of a lower balljoint axle that broke. I had no one to help me out and other places wanted to charge me an arm and leg to do this fix. I called A&A and Ken understood the situation and said to drop it off and he'd take a look at it. Less than 5 hours later "your car is ready!". I was more than just relieved that I could go back home in time, I was so happy. The service and quality from this establishment was impeccable. 100% recommend. read more

I own a small fleet of cars of different makes and models and I have had them all serviced at A&A. They are reasonably priced and they do great work. They are also honest about what they can and cannot do. You can trust this auto shop! read more

This place is still hands down the best service you'll get- honest, trustworthy and fair. Been taking my car here for awhile now. Most recently, Ken looked at my brakes and cleaned them out same day. No unnecessary charges, just honest work- I can't recommend enough. read more

If you are looking for an honest and reliable service station, look no further. Ken and the team at A and A know their craft. They will tell you what you need and what you don't need. I have absolute faith in their expertise and trust them fully. I have been going to A and A for more than two decades.... They gave my 2008 RAV4 a full tune-up in November to get it ready for a road trip to Arizona. My car drove like it was brand new. I can't recommend them highly enough! read more

If you want an incredibly rude and condescending service center, this is the place to go. Very shoddy service on top of poor customer service - using zip ties instead of metal braces, missing parts in a $1000 repair, and more noise after the service than before. read more

Brakes were grinding, the guys at A&A did the job right, didn't overcharge me like chain auto shops were going to (replacing all of my breaks and rotors instead of just the front ones needing replacing). We will definitely be back! read more

Fantastic west loop auto mechanic. I had an engine light come on in my keep. Called and spoke with ken and got me in the same day. Ran the diagnostics at no cost. Reset the computer and had me driving out 30 minutes later. As long as I live in the west loop I'll be coming to A&A, highly recommend! read more

A & A Automobile Service - Front entrance - Auto Repair Near Me - Chicago, Illinois

They are the most reliable service in town most definitely go here Kenny it doesn't come any better Ken. Has fixed my truck and car for 50 years read more

They do the job right, are trust worthy, and offer solid prices. I will always go to A & A for car repairs. Thank you guys so much

This is the only place I have found that I can trust 100% with no hesitation. I will always bring my cars back to Ken. All professional, asks the right questions, direct & doesn't BS, and always gives you what you need. No upsell. Twice now, Ken has saved me thousands in emergency situations where I had to get a first estimate from some place closer to home but realized I was probably getting conned. Save yourself the time and worry, and if you have to, just pay for the tow to go directly to A&A. Ken is worth every dollar. He knows his business and I don't have the space to give you all the examples why. But to sum it up Ken = integrity. read more

Went to one mechanic and he said that it can he one of two things. We can try the first will cost about $1000, but if that doesn't solve it, then the 2nd is $1800. So could have been in potentially $3800. Took it to Ken and fixed it for $450. Nice guy and you know that he knows his stuff. read more

These guys are good. They are the kind of reliable, old-timey people who roll their eyes at the term "service professional". They are mechanics, auto mechanics, and they are justifiably proud of that. Don't expect computer print outs or a minimalist, glass and steel waiting room where you can get a latte. You get your vehicle repaired here. That's it. No frills. I had a slow leak on my tire, and I saw that I had a nail in it. I called up A&A and the guy said that he had some availability if I could be there in the next 15 min. I got there, told him the problem, and he took the car and said come back in a little while. When I came back, he said that I needed new tires. He said that "he couldn't fix it", but the tire was fully inflated and would remain so for several weeks until I got new tires The guy offer an EXTREMELY reasonable price for his time. They don't make people like this any more. I'd definitely go back read more

I have been going there for 30 years. I trusted them with all my vehicles. Never been given a bad deal, and always felt taken care of!!! They are The BEST!!! JOEY GEE read more

Received great same-day service here on 8/19/19. Had a fuel leak from a hose that was producing a strong gas smell, they found it and replaced it at a good price. However one of the workers here opened my emergency kit and stole my waterproof carbon pen. I kept it right by the driver's seat and knew exactly where it was when I left, and when I got back, lo and behold... Wouldn't think someone would open a sealed bag of emergency bleed control supplies but here I am. Shame on him and I hope management is more mindful of hiring honest employees because it undermined an otherwise flawless transaction. Take extra caution to watch your belongings. read more

Worst customer service ever! Soo Rude! Took my car in this morning, and explained what needed to be looked at and the guy at the counter KEN was sooooo rude. He seemed annoyed for some reason and gave an impression that he didn't want to talk to me. Couldn't even spare 2 minutes to listen to what was wrong with the car! Just kept asking me to park it and leave the keys with him. How are you going to diagnose the problem if you don't know what it is? He was in a rush and could not be bothered. I told him "I'm planning on going on a road trip next month", I asked if he could just do a quick inspection to make sure everything else was ok (in addition to the issue I went there for), he blew up in my face and told me to "plan my shit better!" Really?! This is just 3 minutes of me being there. Maybe he was having a bad day, but that's not how you treat customers. I decided to take my car elsewhere after this unfortunate interaction. I don't know if they're good mechanics. I can't speak to that since I was never given the chance to judge, but this first impression was enough for me to decide not to give them my business. They should consider having someone more personable deal with customers. Additionally, and I'm sad to say this, but I believe the interaction was fueled by racial hatred. That's the only logical explanation in my opinion, since he was acting so rude and annoyed from the moment I met him. read more

Being a girl in the city I would recommend 10/10 for this place because you can trust them and know you are taken care of. I called the day of knowing my car was not making an okay noise, the owner had me come in right away and took care of me. This place is the best and you can trust them more importantly. One day and I'm back in the road with no issues, no overcharging and wonderful customer service read more

If you're in the Chicago area, I recommend you take your car here. Not only is Ken friendly and responsive, but he took the time to call me with an exact breakdown of costs and was cheaper than other places I called. I had my car back in 24 hours and the whole experience went great. read more

I took my car in for an oil change a few weeks back, I highly recommended this business. Customer service was great and it cost less than the chain places. I will definitely be back for any other repairs that I need in the future. read more

Called as soon as they opened and they got me right in! 4 hours and my car's air conditioning was fixed. As a woman, I appreciated not being spoken to like I was incompetent (some auto places love to do that) Super friendly and also I think they filled my car with wiper fluid that was low.. so much thanks for that!! read more

I had an issue with my car and called around to a number of local spots and referrals. I couldn't get anyone on the phone! And when I did, they couldn't see me for a day or two. A&A was the only spot that answered right away and told me to bring it in right away! They were super friendly and fast at diagnosing the issue, and I was pleased with the price. I don't know anything about cars, but $240 to get my car to stop stalling, worked for me. The mechanics explained the issue and gave me to option of comparing it elsewhere, but I turned that down. They also fixed the issues (selonoids?) within 2 hours. I'd definitely suggest this spot to anyone, looking for an honest diagnosis and quick fix! read more

A & A Automobile Service - Inside - Auto Repair Near Me - Chicago, Illinois

The guys at A & A are straight shooters. I explained what I needed to have checked out and that is exactly what I got. My battery wouldn't hold a charge for more than a week after sitting on the street. I expected a bad battery but wanted to be sure. They ran the tests on the battery and alternator for $12 (another shop near by was going to charge $25 just to test the alternator). That's a damn good deal to figure out exactly what I needed before planning my next move to AutoZone for a free replacement. These guys come from a lineage of mechanics and have a great personality. Tell them what the problem is, be up front and that is how you will be treated in return. A1 service. read more

A & A Automobile Service - Front view - Auto Repair Near Me - Chicago, Illinois

Ken and the entire team was fantastic. Honest, transparent prices, and wonderful service. I would go to A and A for all my truck needs.

Ken, the owner runs an honest and competent car service business. He will order parts online if they are the same quality for a lesser price than a dealership. He only suggests services that are necessary for your vehicle. His work is first class. I have been impressed by this and I will continue to use his business for as long as I have a car. read more

Make an appointment, show up and they get right to it. Fix expertly what you need with no embellishment or up-selling. Needed a new mechanic to service/fix the old Ford and this IS the place. They apparently have a lot of great reviews for these reasons. GO HERE read more

Problem was diagnosed and solved in less than 30 min as a walk-in! Great service and for an exceptionally fair price. The A & A team is a fantastic and fun crew. They know what they're doing, trustworthy, to the point. This will be my go-to shop in Chicago from now on. read more