Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

Great company and it was a pleasure to do business with. My pool wasn't being maintained by my ex…read morehusband for months and turned into a swamp that even an crocodile would've rejected. Owner Matt and his tech Jesse reached out and took care of everything for a reasonable price. Wouldn't hesitate to use them again.

Used these guys for two separate houses. First house last year they did decent and moved quick so I…read morethought I'd use them again. My personal house I'm not happy about a few things. The main thing is the rock wall. The job they did started rusting in under a month. Then the attempt to water seal the concrete left an eye sore and also dripped into the pool and on the tiles. I had to fix all of that myself because the more they tried to fix things the worse it got. The pipes for the waterfall leak inside and behind the wall causing white streaks everywhere. And in terms of time to complete, it was not great. Took nearly a month and a half because they would sometimes not come for a week at a time often without communication for days on end. The overall construction of the rock wall is not good or what was advertised in the quote. It looks very amateur and the structural issues will ensure that I will have issues now and down the line. I had to intervene several times and it still missed the mark. On the good side their prices are competitive and basic plastering and tiling seems to be alright so far, but I wouldn't use or reach out to them again. Nobody should expect their pool to look like this weeks after paying for a remodel.

They were recommended to me by a friend, within just a couple days of contacting them, they were…read morealready out fixing my pool. I would rate higher than 5 stars if possible. Very friendly and professional as well.

I called JB pool services on n emergency our pool cleaning service just stoped coming to clean our…read morepool it was borderline to have to be emptied! We called several companies and got always expensive bids and upsell services he was honest and accurate within two days our pool was ready and sparkling! I recommend JB services with out any reservations!!

Juan was immediately responsive, and very friendly and accommodating. He came out and gave a free…read moreestimate and was able to start our service a few days later. Our pool was extremely dirty due to the wind and some filter issues but he was able to make it sparkly clean in 1/4 of the time it would have taken us to complete. Highly recommend!!

WILL, from the GREEN TO CLEAN DEPARTMENT, came out to do a Green to Clean on my pool. He did a…read moregreat job. He went the extra mile to retrieve an umbrella from the bottom of the pool. THANK YOU WILL, for a greatly appreciated job well done. LOUIS, in the REPAIR DEPARTMENT, helped me out in a difficult situation and I so appreciate all his efforts. THANK YOU LOUIS. DAVID, from the Electrical Department did a great job replacing the pump switch. Thank you DAVID. This pool is really stressing me out.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Diego and Anna are extremely professional and kind. They are a great local family business. They…read morerespond quickly whenever I've contacted them for pool equipment issues and resolved the problem just as fast. Great people and great family business!!!

Ongoing Quality service !! Recommend to everyone!!Always Reliable Helpful and all for a Good Price…read moretoo!

Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

Steve was great to work with. He communicated clearly and repaired my broken pool cleaning system…read morecorrectly on the first attempt. I highly recommend Payless Pool Service!

Last month, we hired TRUE Pool Service (702-466-6608) to investigate a possible leak in our 30 year…read moreold Pentair Clean & Clear Plus 420 pool filter. Alvaro quickly diagnosed the problem as a crack in the lower housing and suggested we try the Crystal Water Cartridge Filter 425 because it's more efficient and costs less than the Pentair filter. As he was testing the filter, he also discovered a clog in our "pop-up" pool cleaning system and fixed that. My husband was impressed with Mr. Lopez' work and asked if he could repair the drain channels in the pool deck that were cracked and dangerous. They cut out the old drains, installed ~30 feet of new Deck-O-Drains and re-plastered the drain channels with color-matched cement. Our pool is finally clean again - the new filter runs fewer hours and at much lower pressure. The drains on the deck look a thousand times better. The entire job was complete in 2.5 days and cost $2,500. True Pool Service did a great job and we highly recommend their work!

Failure to perform, over billing and marginal work quality. They appear to be nice but they are…read morequick to blame everyone but themselves. I have filed a notice with the Nevada Contractors Board and will file suit for damages, fraud, price gauging and false advertising. Be careful with this service. If you would like copies of their text communications I can email them for verification.