We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

Drew in service once again provided excellent customer service and is the main reason I keep coming…read moreback to Jeff Schmitt. I have been a customer of this dealership for over 10 years now. All my cars have come from this dealership and because of this trust and leadership we have with Drew, it's the only dealership my vehicles will ever see. Thank you Drew for all that you do. You're truly the MVP of this Dealership.

Overall work quality is excellent. Quote given and timeline was spot on. However, when I came…read morecollect the vehicle, the receptionist stated "if you want this car back you need to pay us" and the person had an entitled smirk. I have never been spoken to that way by anyone in a customer service position. Additionally, I was paying out of pocket for the work. I am not returning to this business. I thought I found a body shop for my multiple vehicles; however, that one person's attitude changed my mind.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Terrible place scheduled oil change for 930 and over 30 minutes later still haven't touched itread more

I took my 2011 car to examine the AC belt that was making noise. They wanted $850 to replace the…read morecompressor. Since, the car is so old and maybe worth $1500, I declined the server. Well, they charged me $140 for looking at the car. I paid less for a doctor exam! Alway ask how much they charge for looking at the car.

My son took his box truck here to have new leaf springs added. Although they were short staffed,…read morethey worked on it and we had it back in 5 hours. The truck now sits about 2 inches higher with a full load. Fast, friendly service with a price that was lower than we expected. What's not to like? It gets a big recommend!

I received a bad alignment on my Audi which made my tires scrub and resulted in me hydroplaning and…read moretotaling my car. Granted I should've seen the low tread but I wasn't expecting to have issues as they were highly recommended. The service was friendly and pricing was reasonable, but it seems like they specialize more on trucks, and the car being German could've complicated things more I'm not sure. I wouldn't recommend bringing a car here. I also had a friend that works for a large concrete company that quite getting their work trucks aligned here for the same issue.

I have experienced working with Dan Nagel at White Allen Honda on two separate occasions…read more The first time I talked with Dan I took notes about things I could expect when I traded in an auto for a new Odyssey a year and a month ago. Dan was faithful to his word. Everything turned out exactly the way it was supposed to and the transaction was handled in a timely fashion. This year I called Dan to find out if White Allen Honda would be interested in purchasing an auto from me. Dan answered all my questions. I took notes again. Everything Dan told me would happen worked out exactly like he said it would. The transaction was simple and I didn't have to spend a long time waiting for anything to be completed. It's grand to give a good report. Thumbs up to White Allen Honda.

Salesman Randy is very easy to deal with and makes buying or leasing a good experience.read more

Kudos to this little shop that fixed my mom's Camry trunk that wouldn't shut…read more My goodness! They charged my mom nothing for a job that another body repair place estimated at 500$. Not only that, but they actually drove her home after she dropped the car off.

I have a 17 yr old Saturn Ion 2. I had a wreck in December that damaged the front of the car…read more Saturns are no longer made so parts are hard to find. I'm retired and on limited income so I can't buy another car. When Dave told me it's a goner I was devastated & told him it can be multi-color - I just need it to run. Little Giant Body & Paint matched the paint perfectly, found a hood that fit, fix whatever needed - it runs great. I'm happy thanks to Dave and his crew - they are the best!!

Always good service, and reasonable prices. I liked to bring my old vehicle in for repair and have…read morethe work done in a reasonable time.

They are very honest & great prices!! They do Great work!! This is where I take my car for repairsread more

I have purchased 5 vehicles from Floyd Howell at Voss Toyota. He is a genuine man who even told me…read moreNOT to purchase a car on the lot one time. That is why I go back. He has your best interest at heart and I consider him a friend, man of character and high integrity. In fact, I just called him this morning as I am looking for another car. It all began 13 years ago when my father in law passed away and my wife's mother was looking to trade their conversion van in. When we headed out that morning to go vehicle shopping, she said, "I will not buy something today unless God hits me over the head with a sledge hammer." After going to a couple dealerships, we decided to try Voss Toyota and Floyd happened to be the man who greeted us. He showed us a vehicle they had just brought in and we took it for a drive. It was nice! We asked him what they were asking for the van... It was $6,000 less than the comparable vehicle we had just driven. My mother-in-law looked at me and said, "Did you just feel that sledge hammer?" Today, 13 years later, we are looking to trade it in. Thank you Lord for allowing us to run into Floyd!

I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.