RE Coogan himself was the only one to call us back when we had a problem in the dead of winter. He…read moreevaluated the problem during a storm over the phone with us, gave us tips to get through the evening and was out the next day to assist and get things rolling. We were confident in his abilities based on how well he listened to our concerns and was able to help in a pinch. He was personable and engaging. We felt his estimate was fair and honest. He helped walk us through the RISE process for Weatherizing our home, and was super patient as we dealt with a lengthy delay in processing the 0% financing loan - which in the end, was the most frustrating part of it. But, surprise, surprise, that's a RISE problem - not an RE Coogan problem! Coogan's dedicated team of professionals were efficient, prompt and neat throughout the installation of our new unit. Our heat and hot water never worked so well - atleast in the years I can remember! He brought us great peace of mind and a relationship that we are fortunate to have for our future needs.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

We had an amazing experience with Paul today! Our AC stopped working and the condenser was…read moremalfunctioning, and Paul responded immediately to our call. He was thorough, detailed, professional, and did not let any small detail escape during his assessment of the situation. We're first time home owners, so he was very patient in teaching us how to take care of our HVAC. His company's prices are also very reasonable, and most importantly, he's professional, kind, and we highly recommend him! Thank you so very much for fixing our HVAC!

Definitely top notch!!! I have only used Hannon for routine…read moremaintenance and service (luckily for me), but he was great!!! Returns messages quick...fair price...and VERY thorough, almost as if he was working on his own burner !! Flexible times too...I work mid-day, he was at my house before 7am. Would definitely recommend!!!!

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

Mr. Kejdi was very profesional. He came over the morning after the blizzard and repaired my…read morefurnace. He also gave us valuable tips on how to avoid having that same issues again. I will recommend him to my family and friends and I will definitely call him again for my HVAC needs.

Jason is a good guy and clearly cares about his work. He was responsive, quick to help and…read moreexplained the process each step of the way. The a/c is back in working order and cooling the house again - just in time for the hot summer. Thanks Jason - I highly recommend your services!

I had an ancient boiler that was acting up. I called ECCO and they responded promptly. I needed a…read morenew boiler. The installing process was seamless only lasting one day. Everyone was very knowledgeable and their professionalism is unsurpassed. I highly recommend this company.

A good experience! They came the next morning after the call. There was a delay in ordering a…read morereplacement more modern controller for my gas boiler. I wasn't in real trouble because the mini-splits had a heating mode I had forgotten about, that were keeping the place from freezing, so there were other people who had to come first. They explained everything in detail, and were friendly and professional. I had the feeling they had worked together as a team for quite some time. They also gave me tips on my other equipment here. When the parts came the service was very quick and confident and I felt the price was fair. _________________________________________________________ One note for the people who did not return calls: Those are employment interviews. You get ONE chance. Consumers never forget who wasn't there for them.

Contacted them online for an estimate appointment and when I didn't hear anything I called and left…read morea message and still nothing. I wanted a tankless water heater installed and I saw on google that they do that. Wish they could tell me if they don't want the job so I wouldn't waste time waiting.

Price was right and included a new water heater; great service by Steve and his team and now have a…read morebrand new oil heater.

The past several months has been crazy for me, so I neglected to rate this business when the work…read morewas done, but the gentleman who came by to help with some minor repairs was efficient and pleasant. The communication was good, as well. He repaired the latches on two storm doors and also fixed the faucet on my bathroom sink.

I called him kind of last minute and he fit me in within a few days. He installed my dishwasher, a…read morenew sink and garbage disposal and was quick and was the most reasonably priced. I would definitely hire again.