I called looking for something specific before I drove all over town. The man who answered the…read morephone was curt and I did not think he even listened to what I was looking for. He just wanted to get rid of me. Since I needed to head out and check other stores for the item and I would be driving past this place, I decided to stop in. Well, they did have what I needed. I did not buy it there though. I went to dixieline and got it there.

This place has really gone down hill. They don't even show up on time anymore to open the place…read more Not sure if it has gone out of business but I'm here on a Sunday at 1025am and no one is home. Disappointing...guess I'll have to make the trip to Home Depot

Looked for a specific product I needed for a job, the BIG BOX STORES didn't have it but ACE did…read more Showed one in stock, went there- and yes, it was there! Value is in the eye of the purchaser-they had iron think it was a great value. Nice staff, clean & well played out store.

San Carlos is wonderful business with knowledgeable friendly employees. They provide great serviceread more

This store has E V E R Y T H I N G!!! If you can't find what you're looking for, just ask one of…read morethe guys and they'll find it for you. There's so much goodness in this store. I actually haven't been in for a while since I don't live that way anymore, but I intend to get back there asap jjst so I can feel what it's like to be in a REAL hardware store again. They actually carry hardware, which the big box stores almost stopped carrying. Anyway, I can't recommend this store enough. If you need anything from a screw to a light fixture, they likely will be able to hook you up! Oh, and their prices are awesome too WE NEED TO SUPPORT THIS BUSINESS AND ALL SMALL BUSINESSES. It's so important.

You are in a rush. It's that Monday morning kind. Yet this hardware store has been a local staple…read morewithout your presence. With swagger going within. You meet two cool dudes that know your friend. They treat you right and get your items made. Walked out quickly with 9 of these lightening my load. Wouldn't have changed anything. These dudes were awesome and I'll be back. (:

Came here today for car key duplication. Quite cheaper than a big box hardware store and they have…read moreblanks available for my car brand and model. The staff are friendly and helpful and gives you a small town feel.

The selection here is pretty good. The service, not so much. The man behind the counter is very…read moregrumpy and unpleasant. When I approached I greeted him and said, "Hi, how's your day going?" No response. Didn't say a word while ringing me up. After checkout, I said, "Have a good day." No response. It's a cool mom and pop style hardware store but the service was not mom and pop style service it was just a rude old man.

The best hardware store in Jamul--great staff, fantastic recommendations, and a pretty good…read moreselection. If they don't have it on hand, they'll even order it for you.

There is always someone at the front of the store who will greet you and ask you if you need any…read morehelp. So each time one goes into the store one can receive complete individualized help. Someone will lead you to the product you ask for and if you have a couple other items on your list, the same person will lead you to the other items to make sure that you have everything you need. I greatly appreciate Jamul Ace Hardware's customer service.

Auntie tried to grow strawberries... Home Depot said "not today"…read more Let Auntie put you on real quick... If you're trying to grow your own food (because grocery prices are doing THE MOST), The Home Depot is a solid place to start--but keep your receipt, okay? Now listen... I grabbed strawberry roots (red & white) and a berry plant, fully committed to my "grow my own fruit" era. Bought compost, followed directions, even went to YouTube University like a good student Not gonna lie... Them plants said absolutely nothing back to me. No sprouts, no greens... just vibes and dry roots After 3 1/2 weeks, I realized I was out here watering ghosts. BABY... they sold me dead plants. But overall... Here's where they redeemed themselves--returns were EASY. No attitude, no hassle. I brought everything back (yes, I dug up every last root like a crime scene investigation ‍), showed my receipt, and got my full refund. They even reminded me I have 90 days if anything goes left. Pro tip: open a free business account so your receipts stay on file--thank me later for that one too. "Do yourself a favor and try it first... and you can thank me later "

I could find what I needed as this isn't my normal hd I shop at. The self check out is good if you…read moreknow what you're doing (like I do) but I see so many people who should go to a cashier line. Struggling and of course backing those who want to get in and out. The worst thing about this store is the parking lot configuration. AND BACKING IN TO PARKING SPOTS SHOULD BE PREVENTED.

On August 22, 2026, my wife made a purchase at the Harbor Freight location in El Cajon. Assistant…read moreManager Brian checked her out using my Harbor Freight credit card. Brian told her the charge did not go through. My wife showed him the Harbor Freight credit card app, which clearly showed that the charge had gone through. I then called Synchrony Bank, the company that issues the Harbor Freight credit card, while she was still at the store. The Synchrony representative confirmed directly to Brian that the charge had gone through and cleared. Despite both the app and Harbor Freight's own credit card company confirming the charge, Brian would not allow my wife to leave with the merchandise. He insisted the system showed otherwise and said he needed to charge my card again. I was obviously concerned about being charged twice. Brian assured me that the second charge would not go through and specifically told me that if there were any problems, I should contact him and he would take care of it personally. Well, the second charge went through. I was charged twice. I called the El Cajon store today to get this resolved. Brian wasn't available, so I spoke with Kevin, who identified himself as the Store Manager. Instead of honoring what his Assistant Manager had promised or trying to correct a duplicate charge created at his store, Kevin's response was essentially that there was nothing he could do and I needed to deal with my credit card company. That's unacceptable. Now, because of what Harbor Freight employees themselves described as a glitch in their system, I have to file a credit card dispute, provide documentation, do all the legwork, and potentially wait up to 60 days for the dispute process--all because their store charged my card twice after I specifically warned them that the first charge had already gone through. What makes this even more frustrating is that this is the second time I've had this happen at Harbor Freight. When it happened at the Lemon Grove location, they actually stepped up and took care of the problem. The El Cajon location, however, apparently thinks a customer should simply deal with the consequences of their system malfunction. Mistakes and computer glitches happen. What determines good customer service is how you handle the mistake afterward. Brian at least assured me he would personally handle it if the second charge posted. Kevin's response today was basically, deal with your credit card company. Harbor Freight charged my card twice. I shouldn't have to spend my time filing disputes and fighting to recover money that should never have been charged twice in the first place. Very disappointing customer service from the El Cajon location.

I have been going to harbor frieghts for all my tools I think for a decade now. This location only…read moreabout 3 years since I bought and renovated my rv here in El Cajon. I needed a lot of tools and I always came here or Home Depot after when harbor freights didn't have what I needed. 90% of my car engine work was done with harbor frieght tools they are cheap and reliable. I have had my tool sets for about 7 years or so and they work fine. The tool magnetic organizers for my shed work amazing. Car scanner from Maddox Amazing! The magnetic cup holder on my blackstone everything comes from here and I will always come here until I die!

Garrison is an excellent associate and a very, very good sales person. He gave me precise knowledge…read moreof the product and it's nice to know that somebody has some idea of what they're talking about. I will be back for sure to buy the item that he demonstrated to me.

We are building a patio and had a couple of deliveries of the supplies we needed. Every delivery…read moredriver was courteous and helpful! We had a problem with some of the wood not being up to expectations and called to remedy the problem and it was taken care of right away! Great job guys! We will definitely support Dixieland with all of our purchases. Max Blair

Outstanding customer service. I called looking for an unusually long 12-24 flat head bolt. Ray took…read morethe time to suggest options, including a metric equivalent, then offered to search his stockpile of older materials, before opting for a special order. This is old-school level of service that is disappearing these days. If you are looking for real help in the world of fasteners, these are the folks to call.

The Service was great. The gentleman at the front desk was very helpful, showing me all the options…read morefor replacement bolts and nuts they had. I was surprised by how inexpensive the replacement bolts were and how quick they were know what I needed. They got my local business for life.

I went here to find a hummingbird feeder and food as well I also needed items to replant and revive…read moremy orchids. Christina and Jae were very helpful and knowledgeable with all my questions. Thank you!!!

Multiple women's review comments expressed how they could get lost in here. So, unless they all…read morelove doing home improvement projects; I had to check it out! I'm definitely not the home DIY or fixer upper kind of gal. That said, the store sucked me in and I was thinking of all kinds of projects I could do at home. Designers talk about updating small things, like the handles on cabinets or drawers. Sign me up! The herb section alone would reel me back in. I purchased lemon thyme, which smelled brightly of lemon in comparison to standard thyme. And, it's still thriving. And, the kitties are enjoying their catnip moments. I definitely will be back for more herbs and maybe a handle or two.