We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

Excellent service, quick response and super helpful. He walked me through what was wrong and what…read morewas needed and not needed. Would recommend since he was super fair.

AA is one of the best appliance repair services in Chicago. After using several other services in…read morerecent years, Ivan with AA stands above the rest. I recently had an issue with my furnace. Ivan came through to our condo more than once to ensure the problem was completed. The communication on arrival times was accurate and the price was extremely reasonable. Above all, Ivan is a genuine person. I will not hesitate to continue using AA in the future.

Highly recommend Ed and Chicago Star Appliance Repair for your appliance repair needs. Extremely…read moreprofessional, competent, and sincere. It was a pleasure to work with him and so glad we found him for future needs. SGW

From the owner: We repair Oven and Stove, Refrigerator, Dishwasher, Washers and Dryers Residential and Business…read moreAppliances.

Joel was great! He came out to give the furnace in my new place a once over. I had been told it…read morewas shortcycling. He did a thorough check up for a very reasonable price and showed me how to program my furnace - as a new homeowner, I'm a newbie with this stuff. Scheduling is a bit more informal, but it was great working with him! Will do so again.

Terrible experience. The employee showed up in a beat up truck and it all went downhill from there…read more The work he did was so shoddy we needed to bring another service in and fix his mistakes, cost us $5000 to redo. Do not hire this company...

Prompt and professional response to my call about a leaky washing machine. It needed a part that he…read moredidn't have on hand but was back the next day to finish the job. I would definitely call again!

I was blown away by their service. After a horrible experience with another "service" company, LG…read moremade an appointment for me with M&M for Thursday. However, shortly after I got LG's email, Naila called, asked if I was home, and came out today (Tuesday). She and her colleague: a) found the problem with my refrigerator at once (bad compressor), b) had the needed part with them, c) explained clearly what they needed to do, d) did the repair in the time they estimated, e) were professional throughout. Their phone # is now in my "call these people!" list.

BEWARE of this guy... Big time con artist. He charged us $120.00 for doing NOTHING. He said do not…read moretouch the refrigerator for 24 hours and we will have a have a running fridge. 24 hours went by,NOTHING... He comes in again,NOTHING. When you pay someone 120.00 to service your issue there should be results,otherwise the guy doesn't get paid. Believe me,I had words with him later that day. Also,previous reviews have mentioned he's a scam. A lesson learned.

We had a dryer that suddenly started making a squealing noise when it spun. Jerry came out that…read moresame night and diagnosed the issue. He let me buy the parts on Amazon and came back immediately once the parts came in. He fixed the dryer quickly and efficiently. The whole process was painless and as affordable as can be. I will definitely use this company again for all my appliance repair needs. Jerry is honest and hard working. Tip: if you are anxious about hourly fees (like me), ask Jerry how long approximately it will take. He has 20+ years' experience and his estimate range is pretty accurate.

Jim Cummings is just the best HVAC service I have ever used. He is so easy to communicate with,…read morecomes when he says he will, and does a fantastic job at a reasonable price. He is just a great service professional. I can recommend him highly for all your HVAC or refrigeration needs.

Excellent, honest, personal service from this small, owner-operated commercial and residential HVAC…read moreand appliance repair company. A pleasure to work with, reasonable rates, showed up promptly and stayed until the work was done to my satisfaction. Cannot ask for more than that.

They've had my machine since May (it's August) and "haven't had time to get to it". I told him I…read morewas coming to get it this week and he said "he will try to find time to put it back together". It's been months and it's just been taken apart. Unless you have 3 months to spare or don't actually want your machine back, go somewhere else. Not very responsive and they do clearly don't operate under the business hours they claim to or else my company would have our coffee machine back. Update: I called a couple times throughout the day multiple days trying to get ahold of someone and I left 1 voicemail and they blocked my number and still have my coffee machine. Very poor service

Housa was great. My machine was fixed well & quickly at a very reasonable price…read more He doesn't have a brick & mortar store as he is generally out servicing professional machines but he took the time to repair my single serve Italian model.

Shane came when he said he would, which is a big issue in my town. He told me what the problem was…read moreand fixed it quickly and efficiently. I had a breaker that was not working. He is professional and congenial. He also gave me suggestions on another project I am working on. I would use him again!

Our washer broke down, called our home warranty company who contacted Shane. He came out, looked at…read morethe washer, told us he could fix it but needed parts. He contacted the home warranty company, they okay'd it. We paid him our out-of-pocket fee of $125.00 and we never saw him again. He won't answer calls, texts, or the home warranty company. He took our cash never to be seen again and here we sit with a broken washer and out the $125.00 that took us 2 months to put together. Living on SSI, trying to get things fixed and along he comes, takes the cash and goes. Washer's still broken, Shane.