Stay away from this business. My wife consigned a designer two-piece outfit from Paris at A Dress Change. The outfit originally cost approximately $400 and had only been worn twice because it was too small. The consignment agreement was that it would be listed for $140, and if it did not sell within one year, the owner was supposed to contact my wife so she could decide whether to reduce the price, have it donated, or pick it up. We were never contacted. After 18 months, my wife called three separate times and left messages, but Jonni, the owner, who calls the shots never returned a single call. We then went to the store in person. The clerk, who was very kind and professional throughout this ordeal, initially told us the item had been donated. She wasn't able to confirm exactly what happened but promised she would have Jonni call us. Once again, Jonni never contacted us. When we returned to the store, we were told that the outfit had actually been sold and that we could pick up a check on Thursday. We came back on Thursday only to be told that Jonni writes checks on the third Friday of the month, so we had to wait another two weeks. We returned on the third Friday, and once again there was no check. The clerk was visibly upset and apologetic, saying the check would be available the following week. After multiple trips to the store, numerous unanswered phone calls, conflicting information about what happened to our merchandise, and months of frustration, we finally received a check for only $36. My biggest concern isn't the amount of money--it's the complete lack of communication and professionalism. We were never contacted as required by the agreement, our calls were ignored, we received contradictory explanations about whether the item had been donated or sold, and we had to repeatedly visit the store just to get answers. The clerk did everything she could, but the owner was essentially unreachable throughout the entire process. Based on this experience, I cannot recommend consigning valuable clothing here. I will also be filing a complaint with the Better Business Bureau because I believe businesses should honor their agreements and communicate honestly with their customers. read more

Love this shop!!! I was looking for a dress for a special occasion that was coming up. Chris helped me out and I did find two perfect options as well as several options for another day! Chris is creative and does an amazing job of pulling things together in outfits. She really loves helping create options which I have no talent to do myself. She was so nice about it as well. I now feel like going back will be as nice as going shopping with a good friend. They offer a very nice variety of high end clothes that are organized nicely, easy to find what you need, and very reasonably discounted. I wanted to buy more items, but realized the shop is close to my home and I can just come whenever I need something! I hate to shop, but now I'm looking forward to it! read more

I love this store. I always come away with new treasures, it is like a treasure hunt of very high quality items.

I came here just to browse and walked out 13 items later. I have never been here before and they have some really nice quality clothing. The saleswoman were very friendly and helpful. I will have to come here sparingly since I might buy the whole store. read more

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Great selection and excellent salesperson. The prices were very reasonable and the sale items were extensive.

Went for the first time today with my 30 yr. old daughter. We found so many cool clothes for both of us. Great prices and Jonni the owner was super friendly and helpful. Definitely going back! read more

Went here after finding out the same person owns the higher end shop Closet Couture. This is a reeeally clean and organized store, very easy to shop due to the signage, and great selection on clothing. Got super cute pants, great sweater, top, and necklace for $65.00 which is less than my dinner last night. Go. Shop. You'll look great. read more

From a consigner pov, the communication is not good at all. No reply from email, no reply from dm's, no reply from vm. Unclear instructions after two visits. Waste of time. I'll be consigning elsewhere. read more

I've shopped here for a few years now. For a consignment store, they have a nice selection of fashionable items. I had uncomfortable situation occur on 7/19. Their website shows they open at 10:00 am. I was there at 10:05 and the place was closed. I thought I'd wait, maybe someone was running late. At 10:20, a lady drove into the parking lot. She had a bunch of stuff which she placed at the front door. I was standing there and she didn't acknowledge me. She made a couple of trips to her van and I asked, do you work here? Honestly, I wasn't sure. Long story short, she must have had a bad morning and it showed. She was rude. I said something like 'a little apology would be nice.' That set her off. I ended up leaving without going into the store. I see other feedback has commented on rude attitudes of store help. My advice, if you go here don't show up when they open. Maybe give it 30 minutes afterwards. You wouldn't want to run into a similar situation. It's a shame, this is one of the better consignment stores in the area. read more

This area is really lacking in quality consignment stores. I went in here for the first time looking for an alternative to the mustiness in Walnut Creek. I was ignored by the whining, poorly dressed sales staff while they were being trained to be mean to customers.... Yes you heard that right, the old employee was downloading the new one very loudly in her high nasal pinched voice on all the goings ons about "disgusting customers" in Danville. Apparently the owner thinks everyone who shops here is awful as well, according to the cranky brunette loon, so don't bother complaining to the owner about her own staff. The clothes are dated and smell. read more

Cute store with hidden jewels inside. The day I went in, I was promptly greeted and welcomed in. I peeked around, truly having no agenda or clothing in mind and found some awesome faux leather leggings from Free People similar to ones I had been eying from Spanx, for less than $30. I also found a cute lacy blouse and a cool retro jumpsuit perfect for summer parties (I stopped in around June). I asked about selling clothes and the stylish blonde I spoke to explained the process of making an appointment, which makes sense. In a well curated and organized store, they probably need to be discerning in their time and in considering items they buy for the interest of selling. I would consider doing that in the future, though the day I dropped by I was looking to buy, not sell. I always love resale stores and the unique treasures you can find with an open mind. I'll definitely be back! read more

Thank you for dressing me from head to toe, would not go anywhere else, the owner shared with me how to tie a bow. The details mean everything to me and this is the reason why I always go back to this place and have been for years read more

A Dress Change - Used, Vintage & Consignment Near Me - Danville, California

I moved to downtown Danville several months ago and have walk by and gone to this shop quite a bit. On my last visit the lady rudely stood in my way telling me dogs were not allowed . I explained I had been in there with him many times and there was never a problems and asked what their concern was and she said the dog might pee. I assured her my well mannered 9 yr old doodle wouldn't do such thing, as she goes to Nordstroms. Bloomingdale's and never has had an accident . Mind you. their carpet is no even brand new . Then she proceeded to talk about me to the other gal, so rude and unprofessional. I told her I wasn't comfortable, and would leave, she said that's a good idea!!!!! I called the owner and explained the situation instead of writing a bad review . Supposedly that gal with no customer service skills is gone but today again I passed by on my walk and the manager once again said no dogs!!! Keep in mind Danville is such a. dog friendly town and I can almost go anywhere and be welcomed. Really should consider taking it case by case, not every dog is going to pee on the carpet and if my dog did such thing, i would take responsibility and pay for the cleaning , that's the confidence I have . Oh well, I won't be going back to this rare non dog friendly store in Danville . read more

I love this store Very cool staff, nice clothing I'm always in the hunt for a Chanel and they never disappoint read more

Just ugh. The team is discombobulated and disorganized. Lack of communication causes them to toss items without giving them a chance to sell after you drop them off. Don't bother. Horrible policies. read more

Love this consignment store! They have great brands at great prices. The owner was very nice too. Everything is very organized and they have quite a selection. I'll be back! read more

While looking for lunch, I saw the open sign at this shop, all I saw was the word DRESS and I need a dress for a wedding next month. So we looped around the block and I was even happier when I saw it was a consignment store! We went inside and were greeted kindly by Michelle. She asked if I was looking for anything in particular, I told her I needed a formal dress. She pointed me in the right direction. I pulled 4 dresses, found a fancy looking material pair of stretch pants, a pair of Spanx stretch pants, two pairs of slacks, a pair of jeans, several tops, and a few pairs of shoes. Time to try it all on. For $268 I left with a brand new pair of Puma shoes, 3 dresses (2 formal, 1 business casual), both pairs of stretch pants, 2 tops, and a pair of jeans. That's less than $30 an item. #winning Oh and the labels on these, I had never heard of. Maybe you'll know: Lafayette 148, Trouve, Jane Street, Leota and MNG. Michelle was all excited for me. Sadly it was lost on me but I understand they are really good brands. Thank you Michelle!! Amazing store, hit them up to buy or consign. A++++ read more

Very disappointed in store. I brought in a New Mother of bride 2pc. Outfit & I understand things don't sell. Called setup a pickup date & time. Went and they forgot I was coming. Dress & leather jacket pulled off racks, folded up & put in a USED paper bag! Really?? I brought both items in on heavey hangers & dress was bagged. read more

The new Owner is great, love the Shop. Will return!! I purchased a couple gorgeous Escada Items at a delicious price point and I wanted a few more items that I saw, but needed to mosy on home for the dinner hour. Was so glad to see the store open again for business. Nicely organized. However, I did notice that the chatting is a bit long when waiting in line to pay for something? But it is wonderful to have such a friendly person at the Store counter all the same. read more

Wow, they have amazing designer clothing, handbags, shoes and hats...etc! Go see the owner, Jonni, she is fabulous, just like her merchandise. I couldn't believe the gorgeous Chanel handbags...one of a kind and never even used. Unfortunately, I'm a size 9, because she has a ton of the most beautiful Manolo Blahnik's, again, all new in smaller sizes. Her store looks like Carrie Bradshaw's closet! I bought some Tory Burch flip flops for $40 (also brand new, normally $198). Best resale store I've ever seen and by far the most amazing inventory in this area. I'd give A Dress Change 10 stars if I could. Go quick because this stuff is going to sell fast! Wish I could have bought it all! read more

Amazing staff! Owner is so welcoming and friendly, and the clothes speak for themselves. So many high-end pieces, definitely worth checking out if you're in the area! read more

I am new to Danville. After reading great reviews about this jewel, I decided to check it out. The selection was impressive and the prices were great. I cant wait to wear the shirts and the necklace I bought!!!! read more

This place is amazing! They have a great selection of designer women's clothing at great prices! I recently purchased a St. John suit for a steal and then found an amazing suede fringe jacket that is so rock n roll I had to grab it. The owner Jonni is really friendly and knowledgeable about style and clothing. She was very helpful in helping me pick out some nice outfits. I highly recommend this little gem. read more

Came into this store with brand new, with tags designer dresses (all about $400/piece). I had them in a bag which I stored the dresses in to not collect dust during my remodel. Waited on the woman to finish her chitchat for about 10 minutes. She never acknowledged me, so I went up to her. She looked me up & down, told me blatantly that they do not take clothes that come in in bags (if she only knew what was inside), then proceeded to tell me they aren't taking clothing at this time. I couldn't help but chuckle as I was leaving because while she was chitchatting, I looked through some of their clothing. They have Bebe sweatshirts (from the 90s) with missing rhinestones. I am excited to take my business elsewhere, especially now after reading some of these reviews. read more

The staff is and always friendly v. Fantastic variety of clothes and accessories. Michele is wonderful .

I absolutely love this boutique! The decor and ambiance is calming and golden-age styled. Well suited to their range of clothing! They offer classy and chic pieces which are so variable and for perfect prices! I come here all the time and truly recommend to anybody, despite body type or personal tastes. You will find something here that you love. This is Danville's hidden gem! read more

I found the selection in the store to be subpar and outdated. I wonder how long this store can survive. Staff should be friendly and welcoming. This was lacking. read more

We stopped in here to see if we could find anything nice for my wife's birthday. She left two outfits at home by accident and we needed some clothes quickly. We were pleasantly surprised to find a wide selection of find clothing and extremely reasonable prices. Michelle was wonderful helping us to match clothing find what we wanted and really get some amazing outfits together quickly. We highly recommend shopping here. read more

I went to the store yesterday to take a look. I walked in and the customers had masks on. The clerk behind the counter didn't not. I left.

You'd never guess this was a consignment store unless you looked at the price tags! It is so attractively decorated and so well merchandise you feel like you've entered a very classy little boutique. The clothing is all in perfect condition, in season, and in current fashion. There's nothing old fashioned and stodgy in the store. The ladies working there were very friendly and helpful. The thing that stood out for me about this store was how incredibly organized they were as reflected by the price tags. Each price tag shows the date the item was consigned and the original price. Then there are two additional dates on the price tag which shows when the price will go down and by how much. So an item consigned today would have todays date and price and tell you when the price would be cheaper. I found a number of beautiful things that just wouldn't quite fit (definitely time for an end of summer diet to get back into fighting shape) that had already been reduced in price twice. I eventually found a beautiful top I could wear to work and my mom bought a very unique necklace which was still at the original price but which mom felt it was well worth. Even the bags they package their clothing in for you to take home are beautiful! This is definitely a must visit shop if you love clothes shopping, and what girl doesn't. read more

I love this boutique! The proprietor, Jonni, provides top notch customer service. She goes above and beyond to get me fitted with what I am looking for. Her inventory is always excellent & her premises is attractive. I live in Orange County, but I go out of my way to make time to shop at "A Dress Change Consignment " whenever I am in the Danville area. I am a grateful customer who looks forward to my visits & shopping with Jonni. Thanks, Jonni! Holly read more

If you're on Railroad Avenue you have to stop in and check this boutique out. I had an appointment upstairs and their 40% off rack caught my attention. I got a new, with tags, Michael Kors shirt for $15! Say what?! The store is so well organized by color, size, and type (i.e. shirts, dresses, jeans, etc). They have shoes, jewelry and purses. Good names, designer names. And the prices are reasonable! Friendly and helpful staff. Manager Michelle is delightful and has a good eye for what's flattering and what's not. This is place is my new addiction! read more

I love shopping at this store! The owner, Donna, has done an amazing job of getting the highest quality clothing, handbags, and other goodies for very reasonable prices. I feel as if I am going into an expensive boutique. I know I can get clothing and handbags that are still in regular department stores for a fraction of the price. Great feel to the store! A great spot for ladies night out as well. Jill F read more

Wow, if you haven't been to Danville's newest consignment shop, you really need to check out A Dress Change. I recently discovered this consignment store, and since then, I make regular stops to check out the ever changing inventory. This shop has the best selection of clothing in all sizes. They carry slightly used and new clothing, shoes, handbags, jewelry, and travel bags. The owners are a joy to talk to and work with. I think the best thing about this shop is the cleanliness and you don't feel like your in a consignment store, but an upscale boutique. read more

Great place. I always find something here at great value. So glad it's close to home. I love how warm and friendly they are here, very welcoming. I'll be shopping here before I go anywhere else. read more

Carries some very nice luxury items at great prices. Owner was sweet and very helpful

I have been in here a handful of times and the clothing selection is fantastic! The employees are so friendly and greet you right when you walk in the door. The store is laid out so nice, it really is easy to shop in and the clothes are just wonderful. read more

Snobby. I tried consigning clothes and many were new with tags still on them and shoes that had never been worn. A brunette, looking mid 50s woman acted like my clothes were contaminated and said that they won't accept my clothes just because they weren't on hangers (she specifically said "these aren't even on hangers..."). I had been here once before and the service then was fine (Susan was at least nice!), but this time I was treated so rudely. read more

Donna the owner really knows her business. She knows what clients are looking for and only picks quality merchandise. There's a great selection of not only clothing but accessories to go with them. And very reasonable prices. Merchandise encompasses casual, work and dressy. Whether you are looking for something specific or just browsing.... Start at A Dress Change Paula C, Danville read more

This store is beautiful. But today I walked in with 4 brand new (tags still on) summer dresses - each averaged $150 retail. I was told by a clerk who did not even look at the dresses that I needed an appointment and they were making appointments 2 months out. These dresses would have sold quickly given the timing of the summer season - and the style. I understand needing an organized system - but a company needs to remain flexible to leverage opportunities. This was a lost opportunity for A Dress Change. read more