I came in today with my kids, found a few things we wanted to buy, and left without spending a…read moredime, and that's entirely on your staff. From the second we walked in, we were followed around the store like criminals. Every aisle, every turn, someone was right there watching us. It was relentless and humiliating. I noticed we were the only people of color in the place, and the way we were treated made it pretty clear what was going on. So I put back everything I'd picked out and walked out. Congratulations on protecting your merchandise from paying customers. You won't get my money today or ever, and you've made sure I'll tell people exactly why.

Gorgeous selection of stuff and super clean. The woman at the register was the kindest too. Most of…read moreall, I love that all I spent went towards the kitties

I always enjoy visiting this store. Almost everytime I leave with items I never would have come…read moreacross in thrift stores in my home town. This is one reason why I enjoy the store so much. Since the area is a nicer area I've found new sketchers, name brand purses and many name brand clothing. My favorite thing I purchased was a whip cream dispenser. It's the best thing I've ever found at a thrift store. I had to purchase the c02 cartridges on Amazon. Those are a bit pricey but a box will last a long time. The people who work at this store have always been very friendly and it's obvious they enjoy the time they spend volunteering and helping their community.

Such a hidden gem, with a fantastic book section. I was impressed, and will definitely be coming…read moreback soon!

I went to this Savers on a random Monday expecting thrift store chaos (you know, the good…read morekind)...and instead got department store pricing with a side of audacity. A Le Suit was priced well over $100, along with other items. Like I'm sorry, since when did used become "luxury resale adjacent"? A few items were reasonable, but the majority felt like someone discovered a pricing gun and a dream. At that point, just say you're a boutique and stand in it. Whoever is pricing at this location either needs retraining...or a gentle reintroduction to what the word thrift actually means. A true disappointment.

I've had good experience here as a buyer besides some prices being way too high for a thrift store…read more My main issue recently is with donation. My recently donated a large amount of items while doing a clean out on a house. Some of the items were very nice and pretty valuable too. I just did not have time to sell them so I had to donate to get the house cleared out. I dealt with a guy wearing a cowboy hat, who was very nice to me. Very polite. Then my next trip I've dealt with another guy who is incredibly rude. Black dude, bald with a mustache. Everything that I was unloading, he had some negative comment to make. One thing was a Christmas tree still in its box. He said "this? Really? What the hell we gonna do with a Christmas tree in April??" then he continued to make comments about everything else. Luckily, the other guy came out with the cowboy hat and took over. And everything was fine after that. But Jesus Christ, when people are donating items for you guys to sell, you don't sit there and make shitty comments about everything they are donating. I will donate elsewhere from now on because of this employee.

Stay away from this business…read more My wife consigned a designer two-piece outfit from Paris at A Dress Change. The outfit originally cost approximately $400 and had only been worn twice because it was too small. The consignment agreement was that it would be listed for $140, and if it did not sell within one year, the owner was supposed to contact my wife so she could decide whether to reduce the price, have it donated, or pick it up. We were never contacted. After 18 months, my wife called three separate times and left messages, but Jonni, the owner, who calls the shots never returned a single call. We then went to the store in person. The clerk, who was very kind and professional throughout this ordeal, initially told us the item had been donated. She wasn't able to confirm exactly what happened but promised she would have Jonni call us. Once again, Jonni never contacted us. When we returned to the store, we were told that the outfit had actually been sold and that we could pick up a check on Thursday. We came back on Thursday only to be told that Jonni writes checks on the third Friday of the month, so we had to wait another two weeks. We returned on the third Friday, and once again there was no check. The clerk was visibly upset and apologetic, saying the check would be available the following week. After multiple trips to the store, numerous unanswered phone calls, conflicting information about what happened to our merchandise, and months of frustration, we finally received a check for only $36. My biggest concern isn't the amount of money--it's the complete lack of communication and professionalism. We were never contacted as required by the agreement, our calls were ignored, we received contradictory explanations about whether the item had been donated or sold, and we had to repeatedly visit the store just to get answers. The clerk did everything she could, but the owner was essentially unreachable throughout the entire process. Based on this experience, I cannot recommend consigning valuable clothing here. I will also be filing a complaint with the Better Business Bureau because I believe businesses should honor their agreements and communicate honestly with their customers.

Love this shop!!! I was looking for a dress for a special…read moreoccasion that was coming up. Chris helped me out and I did find two perfect options as well as several options for another day! Chris is creative and does an amazing job of pulling things together in outfits. She really loves helping create options which I have no talent to do myself. She was so nice about it as well. I now feel like going back will be as nice as going shopping with a good friend. They offer a very nice variety of high end clothes that are organized nicely, easy to find what you need, and very reasonably discounted. I wanted to buy more items, but realized the shop is close to my home and I can just come whenever I need something! I hate to shop, but now I'm looking forward to it!

Tucked away from downtown Walnut Creek, you would never know it was there! So happy to find this…read morethrift store, lots of clothes, home goods and books to choose from. Customer service is great and they also have awesome sales on top of already great prices. They have their own parking but it's pretty small so street parking is always possible, too! I'll absolutely be back :)

I only popped in here once but had a great experience. The people there are so so kind and sweet…read more Had a nice layout and a lot interesting stuff to explore.

I've been here 12 times in the last two weeks to drop off items to donate. I could not do what…read morethese guys are doing who are sorting through all of these donated items lifting heavy items and dealing with random stuff. They have commercial sized laundry baskets on wheels for you to bring to your car and offer you help if needed. They were very nice and welcoming.

This store was nicely organized I went for the first time recently, parking is a little small and…read moreshared with staples and Shane co. People working the cash register were very pleasant

Love this place. Great furniture and great prices. This is a place you will find one of a kind…read morepieces at a very affordable price. Everyone is very kind and friendly.

Pros: there is always something new and prices are definitely better than new. We have found good…read morepieces. Cons: consigning is a mixed bag. We have been able to consign a number of items but how the process goes seems to depend on who's on the floor that day. Once, we had to convince the staff to essentially take back something we purchased there that ended up not working for us. Sold in less than 2 weeks. We've had staff tell us our item was the wrong color only to find a similar item - same color. The favorite comment is "tired" but we have found things on the floor that were dirty and covered in dog hair. Bottom line, worth a look if you are hunting for good furniture but be prepared for inconsistency when trying to consign.

Good thrift shop, most prices are decent, some items are on high side (like why are all hats $10…read morewhen some are clearly not worth more than $3-5 & tea cup saucers were $1 each...those should be .25 each without the cups) great sales & senior discounts. Great place for shoes. Last time I was there a kid came in asking to leave a business card for his alterations business and they agreed and talked to him a bit, great to see the youth support.

Not my favorite place to thrift but also not the worst place. It's a tiny place but it's well…read moreorganized so it's easy to find the type of clothes or size you are looking for. I've come here a few times and have yet to find anything that catches my eye but I'm also pretty particular. Not to mention it is pretty pricey given the quality of items here. I would definitely check this place out just to browse around if you're looking for something to do.