Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

It was around 7:45pm on Saturday, May 2, 2026 when I (Asian customer) stopped in to purchase a WiFi…read moremodem. It was not busy and there were about 3-4 younger guys (different races) standing around talking. It was about 3-4 minutes until a taller man (Caucasian) who greeted me and asked if I had some questions about a WiFi modem. I told him I did and (on his headset) asked if someone could help me out (since he was in the middle of helping a customer). No one came and the 3-4 younger guys were still gathered around talking. When I was within 6 feet of them, they all saw me, but instead of asking me if I needed any help, they asked the Caucasian customer who was leaving if he needed any help. I had the intention of buying a WiFi modem, but they refused service to me and I felt so belittled that I was about to leave. Luckily, the taller man - who just got done assisting a customer - came back and approached me and answered all of my questions. Because of his help, I ended up purchasing the WiFi modem. BTW, there was another Asian customer who did not receive any help, but luckily the taller man acknowledged the customer and helped him outs. Unfortunately I did not catch the taller man's name. I had to write this review because I believe this was a case of blatant discrimination based on my race and the way I looked, especially when they clearly saw me (because I made eye contact with them) and they refused to help me, but acknowledged the Caucasian customer who was leaving. I should have asked for the taller man's name because he was so helpful (5 stars for him) but because the blatant discrimination, I'm giving 1 star.

Horrible experience. My wife went to recycle 2 TVs and an unkind older man told her it would cost…read moreher $30. When she said nobody informed her of that when she called ahead, he said "but did you ask?" Like she's an idiot. How would she know to ask? Should she have expert knowledge of the "pay to recycle" business? He was rude. If you're looking for normal customer service, we don't recommend this place.

We were in a pickle and Sam from Central Electronics came to our rescue. We had a new tv delivered…read morefrom Costco and the delivery guys were terrible. They did not show us how to even turn on the television. In a panic, I called this marvelous company, and within an hour, and Sam' expertise, we have a working tv. The value for the service was amazing. Sam sure knows how to set up a brand new, updated television. The cherry on top is that Sam is a super nice friendly man! Thank you, Sam, and Central Electronics for saving our day!

We had an outstanding experience at Best Buy thanks to Christopher! His customer service skills are…read moretruly top-notch. He expertly guided us through a warranty exchange process, and then went above and beyond by helping us directly with the installation of our new product. Christopher was incredibly quick, knowledgeable, and proactive. Instead of making us wait for Geek Squad or sending us to another line, he took the initiative to personally assist us, ensuring we were in and out of the store in less than 30 minutes. This was a stark contrast to previous experiences that have sometimes taken much longer. Christopher truly changed our view of this store with his efficiency and dedication. Thank you for your hard work and incredible service, Christopher! We really appreciate it.

The personal service could not be worse. For the Geek Squad, they absolutely don't take walk-ins,…read moreeven to answer a question or to get ANY help. Appointments ONLY. While at this Best Buy store, hunting down someone for help in finding a product? GOOD LUCK! While I was there, there couldn't have been more than a few customers in the store. But I did notice several clusters of employees just chatting among themselves, passing the time of day. NO ONE reached out to me as I was obviously needed in-store help. I feel that their motto must be "We promise you the quickest service no matter how long you wait!" They are the reasons that people buy online. No advantage of buying in-store whatsoever. Best Buy...RIP.

I had an excellent experience at Micro Center and want to thank Nick (technician), Josh and Rose…read more(managers), and Kevin (sales associate) for their outstanding customer service. After upgrading my Microsoft Surface Pro X to the latest version of Windows, I discovered that I didn't have enough storage space to use my computer properly. The team quickly assessed my situation and helped me upgrade the SSD, making the entire process smooth and stress-free. Everyone was professional, knowledgeable, and genuinely committed to ensuring I was taken care of. They completed the upgrade in a timely manner, answered all of my questions, and made sure I was completely satisfied with the results. It's rare to find a team that goes above and beyond the way they did. Thank you, Nick, Josh, Rose, and Kevin, for the exceptional service. Highly recommended!

This is like a not as fun to go to Fry's if that makes any sense. I will never forgive late stage…read morecapitalism for taking away my fun super themed and unique architecture electronics store for minimalism NPC slop, but that's neither here nor there. I have seen the giga lines for Micro Center during the graphics card boom. Horrifying, but I feel like that's what mostly contributes to the super low ratings here, and a LOT of them, mind you. But it also might be due to people malding at spending a lot of money on something that didn't work for them. I was here window shopping, we are not the same. Plenty of parking the Saturday afternoon that we went. There was staff everywhere in every section, 2-3 of them even, who were ready and there to answer questions or guide you to where you need to go. Definitely a tech nerd's paradise if anything. They have a Tech Bar there, a station to build your own computer, and I think the most unique thing that they have here is the extensive in person shopping for 3D printers and the different color filaments, if you're into that as a hobby. There's things for gamers (even a lot of set up for gaming racers - a lot of which I have never seen before then), people who like to build and DIY things, consumer electronics, and even figurines and toys, for kids who are there too, I suppose. Not bad to peruse through.

If you are searching for a new refrigerator in Southern California, Adam from Howard's in Laguna…read moreHills is your go to sales associate. Incredibly knowledgeable and straight forward, he provides a seamless sales experience. He listens to what your needs and wants are and provides the best options. Extremely satisfied with my purchase three months ago. The delivery is from a third party vendor that is extremely unprofessional and combative but still worth the overall buying experience.

We had a great experience working with Nid Inchun she's a…read more Product Specialist at Howard's in Laguna Hills. She helped us choose new appliances for our kitchen remodel.

Very unprofessional, terrible communication or lack thereof. I was referred by a Roland authorized…read moreservice center for a part that I needed for my Roland digital piano. I texted the number and a lady told me she would call me back when she got home. She never did. Days later, I called again and spoke to a man. He said he would have the lady call me. Again, she never did. I just called again and told them how unprofessional they were and the man was very cavalier and didn't seem to care. They don't care about you. Very unprofessional.

I'm very happy with the services provided by All Tech. They accurately diagnosed the problem with…read moremy Yamaha piano keyboard, provided a fair estimate and completed the repair in a very timely manner. This is my second positive experience with All Tech. They will be my first choice when I need any other electronic repair service.

More Than a Fix got my phone charging port cleaned out and functioning. Service was fast, quality…read morewas high, value was excellent. Jacob did an excellent job explaining what he was going to do and the price was great. Far below some of the other quotes I got, where they were basically going to replace the whole port rather than just clean it out.

I dropped my wife's iPhone 12 and it was completely destroyed - front glass, back glass, damaged…read moreboard. My main concern was getting the photos off (she had lost all her photos before so this was extremely important that these got recovered). Jack was so helpful and had great customer service. He provided me with a realistic outcome and gave me options and cost. I believe the cost is fair for the type of work they provided. It took a few days, but they were able to Frankenstein the phone back together enough to extract the data and place it onto an iCloud backup. They were great about providing updates and always answered when I called in for a follow up. They were very nice each and every time. To More Than a Fix team, you have no idea how much I appreciate your help. Thank you. I will absolutely be a return customer.

Experienced excellent customer support from Thomas when we were purchasing two office chairs. He…read morewas very knowledgeable and helpful with product selection and customer care. Every interaction he had with multiple customers was positive and helpful. I usually try to avoid shopping at stores due to poor customer service and the lack of product knowledge. Thomas was a professional and very friendly. Kudos to Thomas.

I am not tech savvy! I needed copies made. It sounds simple but it wasn't…read morefor me. But Arian (spelling?) helped me with the whole complicated process of printing my documents. She was so nice and helpful. I appreciate the service so much!! Thank you Arian!

This was my 2nd visit to Adam's Electronics. The first time was for a printer and this time was for…read morea camera. I was a bit skeptical bringing my camera in. I needed a memory card door replaced, which needed some electrical wires to be removed in the process. It is an expensive Sony camera so my concern was valid. They replaced the camera part and the camera is working. Their knowledge working on electronics is vast and their work is precise. The repair was done quickly, faster than they said it would be. the customer service there is also great. Everyone is nice and accommodating. Thank you!

Way way way way overpriced. Takes full advantage of customers. The total parts price was $58 but…read morelabor cost $600!? Even if they're charging $100/hr there is no way it took 6hrs to put 2 new wires in. This place is a scam!!!